Club World LHR CAI LHR - with pictures
Jun 9, 2018, 6:35 am
#46
Join Date: Dec 2015
Location: London, UK
Posts: 26
Out of interest was this BA154 on 30/05? I was on CAI-LHR and go around due to a 4U missing his/her runway exit...
Pilot very calm and kept pax informed. Sadly not the case with a go around at LAX a few months ago...utter panic!
Pilot very calm and kept pax informed. Sadly not the case with a go around at LAX a few months ago...utter panic!
Jun 9, 2018, 10:04 am
#47
Original Poster
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,533
Jun 10, 2018, 4:58 am
#48
Join Date: Dec 2015
Location: London, UK
Posts: 26
Jun 11, 2018, 8:28 am
#49
Original Poster
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,533
I though I would update the thread with the response from BA following an email with the pictures to customer relations.
I had a call earlier today and there were profuse apologies and assurances that the experience was not to their normal standards.
The offered a total of 2500 Avios per passenger per flight so a total of 20,000 for the family account. Pretty poor in my view.
I had a call earlier today and there were profuse apologies and assurances that the experience was not to their normal standards.
The offered a total of 2500 Avios per passenger per flight so a total of 20,000 for the family account. Pretty poor in my view.
Jun 11, 2018, 9:08 am
#50
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Join Date: Mar 2014
Programs: Regarded as total and utter snob amongst the BAEC community.
Posts: 971
I though I would update the thread with the response from BA following an email with the pictures to customer relations.
I had a call earlier today and there were profuse apologies and assurances that the experience was not to their normal standards.
The offered a total of 2500 Avios per passenger per flight so a total of 20,000 for the family account. Pretty poor in my view.
I had a call earlier today and there were profuse apologies and assurances that the experience was not to their normal standards.
The offered a total of 2500 Avios per passenger per flight so a total of 20,000 for the family account. Pretty poor in my view.
Also it is good to see they called you directly and not just send you a standard email.
Oct 12, 2018, 7:22 am
#51
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Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,967
What is the service pattern on the 345am departure from CAI? I am hoping to sleep, but will want to have breakfast, too. Is it a one-tray service or multiple courses? Served after take off or before landing?
I know ex-DXB is a longer flight, but the 2am departure is also curious to me...dinner after takeoff and breakfast before landing? Or is it just a one-tray snack after takeoff?
I know ex-DXB is a longer flight, but the 2am departure is also curious to me...dinner after takeoff and breakfast before landing? Or is it just a one-tray snack after takeoff?