Never been so frustrated with BA
May 25, 2018, 12:39 am
#16
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,380
I can't yet say 'never been so frustrated with BA,' as that list is a lengthy one for me, but the day is young.
I've now been on hold with BAEC for TWO hours on this call -- and 55 minutes on the prior one before just suddenly being disconnected. The winter schedule changes eliminated a connecting flight for me ex-LHR. The system rebooked me on a flight the same day -- six hours before I arrive LHR. No way to resolve it online and must call.
The next disconnect should be coming along shortly. . .
I've now been on hold with BAEC for TWO hours on this call -- and 55 minutes on the prior one before just suddenly being disconnected. The winter schedule changes eliminated a connecting flight for me ex-LHR. The system rebooked me on a flight the same day -- six hours before I arrive LHR. No way to resolve it online and must call.
The next disconnect should be coming along shortly. . .
May 25, 2018, 1:31 am
#17
Join Date: May 2011
Posts: 2,379
Unlikely any carrier does anything based on an email. A world of nuts, jealous types and whatever out there.
I would do nothing and it will eventually drop off as it hasn't been paid for. If you feel compelled to do something, call at a time when you can put the phone on speaker + mute and go about your business until the line is answered. This is not anything I would get excited about.
I would do nothing and it will eventually drop off as it hasn't been paid for. If you feel compelled to do something, call at a time when you can put the phone on speaker + mute and go about your business until the line is answered. This is not anything I would get excited about.
May 25, 2018, 1:52 am
#18
Join Date: Jan 2016
Location: Scotland
Programs: BA Gold
Posts: 443
May 25, 2018, 2:16 am
#20
Join Date: Aug 2012
Location: Provincie Antwerpen, Vlaanderen, België
Programs: MUCCI Gold
Posts: 2,512
There's no pleasing this forum sometimes.
One the one hand everybody should routinely check their booking and ticketing to make sure there are no issues, and on the other you shouldn't worry about it.
One the one hand everybody should routinely check their booking and ticketing to make sure there are no issues, and on the other you shouldn't worry about it.
May 25, 2018, 2:24 am
#21
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
If I spent my life trying to remove ghost sectors I wouldn't have time for Flyertalk.
May 25, 2018, 3:48 am
#22
Join Date: Aug 2014
Posts: 2,660
My advice is as ever never assume everything will be ok, call as soon as possible, speak to change booking and check.
Bookings that were previously travelled or cancelled can show with ghost sectors and this isnt a problem.
However a live booking with additional flight segments is a different matter and there could be issues here.
This could be indicative that there has been a schedule change or cancelled flights.
Alternatively someone could have held flights in the booking and if this is the case they wont simply drop out as others have suggested. Placed at the start or middle of an itinerary they can cause a noshow and cancel out other flights in the booking too.
Bookings that were previously travelled or cancelled can show with ghost sectors and this isnt a problem.
However a live booking with additional flight segments is a different matter and there could be issues here.
This could be indicative that there has been a schedule change or cancelled flights.
Alternatively someone could have held flights in the booking and if this is the case they wont simply drop out as others have suggested. Placed at the start or middle of an itinerary they can cause a noshow and cancel out other flights in the booking too.
May 25, 2018, 9:01 am
#23
Join Date: Nov 2007
Location: SW London
Programs: BAEC Silver; Hilton Diamond;a miscellany of other hotel non-statuses
Posts: 3,607
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