What is the BEST thing about BA for you?
May 11, 2018, 6:34 am
#49
Join Date: Jan 2018
Location: LHR
Programs: BAEC Silver
Posts: 484
Arriving at T5, transiting through T5, lounges in T5, Club World (YES I love it !), routes available out of London and being at HKG at 2300 looking at a small bit of home is just sitting there (Preferably A380) waiting for me to board !
Last edited by THEOBCMAN; May 11, 2018 at 6:49 am
May 11, 2018, 6:36 am
#50
Original Poster
Join Date: Nov 2017
Location: GLA
Programs: BAEC: Silver. Nothing else as TopCashBack trumps all hotel programs
Posts: 801
Can't wait. Might start flying CW again!
Seems mad to me someone would say CW is one of the BEST things about BA. To be it is probably the worst part of BA. 8 across in club. Shrug. But each to their own.
May 11, 2018, 6:39 am
#51
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,191
I have to say the FA and the call centers, Have yet to me a bad FA, (traveling from US to India)
The call center helped my wife and I out big time during the storm in UK a few months ago,
(to the point where I got a survey on line and actually responded with much glee about the service I received)
The call center helped my wife and I out big time during the storm in UK a few months ago,
(to the point where I got a survey on line and actually responded with much glee about the service I received)
May 11, 2018, 6:47 am
#52
Join Date: Dec 2008
Location: London
Programs: Mucci (Scirocco Sash), BAEC Gold, IHG Diamond Ambassador
Posts: 864
As a London based Gold:
- First wing
- Exec Club (incl. ability to use BA Amex 2-4-1)
- Short and long haul network gets me where I want to be (OW does the rest)
I wouldn't say staff are the high point for me (ground staff usually come across as distracted/disinterested more than anything; in flight a mixed bag, but usually ok)
- First wing
- Exec Club (incl. ability to use BA Amex 2-4-1)
- Short and long haul network gets me where I want to be (OW does the rest)
I wouldn't say staff are the high point for me (ground staff usually come across as distracted/disinterested more than anything; in flight a mixed bag, but usually ok)
May 11, 2018, 6:53 am
#53
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
They fly direct to the UK from here. All the T5 lounges should we be fortunate to have access to them are good . My wife likes BA pilots.
Having said that IB/MAD is every bit as good....just wish they had a connecting flight to GLA.
Having said that IB/MAD is every bit as good....just wish they had a connecting flight to GLA.
May 11, 2018, 7:08 am
#54
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
Positives:
Good route network
Cabin Crew (usually)
Safety
BAEC
Amex 2-4-1
Gold Line (usually)
First Wing LHR
Ambivalent:
Seat comfort/environment (CW/CE)
In-flight catering
IFE (improving slowly)
ba.com
Good route network
Cabin Crew (usually)
Safety
BAEC
Amex 2-4-1
Gold Line (usually)
First Wing LHR
Ambivalent:
Seat comfort/environment (CW/CE)
In-flight catering
IFE (improving slowly)
ba.com
May 11, 2018, 8:08 am
#56
Original Poster
Join Date: Nov 2017
Location: GLA
Programs: BAEC: Silver. Nothing else as TopCashBack trumps all hotel programs
Posts: 801
I often feel loathed not valued on US carriers. They clearly and obviously hate their jobs. And you for being a customer.
May 11, 2018, 8:13 am
#57
Join Date: Jan 2018
Location: Glasgow, UK
Programs: BA Gold
Posts: 627
I agree with pretty much all of the above. For me, the best bits are:
- The staff (Cabin/Flight crew specifically but all generally)
- My usual cabins (WT/+) are on the whole good experiences.
- BAEC
Although I’m not a big UA fan, I do occasionally take the GLA-EWR service when budget/timings dictate. Their app is one area where UA runs rings around BA. You can see a seat map for the full aircraft, not just your cabin, move around at will right up to boarding, track where your aircraft is inbound from (a sort of Flightradar Lite functionality) and see the recent ‘history’ of the aircraft. Most importantly, in case of IRROPS/missed connections, it gives you a list of all direct & indirect routes available to switch to free of charge, without having to pick up the phone or wait in a queue for a ground agent.
- The staff (Cabin/Flight crew specifically but all generally)
- My usual cabins (WT/+) are on the whole good experiences.
- BAEC
May 11, 2018, 8:19 am
#59
Join Date: Jun 2010
Location: London
Programs: Mucci Blue, BAEC Gold, Blockbuster Video card
Posts: 1,378
Might have to come down to Buenos Aires later this year (not confirmed yet). Do you really think the connecting flight out of MAD is that good? What do they use - an A340-600?
May 11, 2018, 8:20 am
#60
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
Oh god. American carrier staff are quite literally horrendous. Absolutely awful. I don't know how they have got to such a state, especially for a country that prides itself on its service Industry (hotels, bars, restaurants).
I often feel loathed not valued on US carriers. They clearly and obviously hate their jobs. And you for being a customer.
I often feel loathed not valued on US carriers. They clearly and obviously hate their jobs. And you for being a customer.
Originally Posted by T8191
I must also note that ‘our’ FA was absolutely wonderful, and friendly. “If you want anything, just call me, even if i’m on a break”. I even got a peck on the cheek from her at the end of the flight!
Originally Posted by T8191
And then we were descending towards DUB, and our charming FA went round the cabin shaking hands with everyone and wishing us all a safe onward journey … how VERY nice!
Last edited by T8191; May 11, 2018 at 8:26 am