Unable to reach BA
Mar 1, 2018, 2:15 am
#1
Original Poster
Join Date: Sep 2010
Location: AMS
Posts: 198
Unable to reach BA
Hi, Anything up today with the phone system of BA? Booked a flight yesterday, which I need to cancel using the 24hrs rule. According to the BA website, that needs to be done via phone. I tried calling UK/NL/BE/DE and none of the used numbers is answered (line is busy or number is blocked message). The 24hr mark is getting close. Any suggestions? Thanks.
Mar 1, 2018, 2:57 am
#4
Join Date: Dec 2015
Location: London - SW4
Programs: BA Gold
Posts: 320
Hi, Anything up today with the phone system of BA? Booked a flight yesterday, which I need to cancel using the 24hrs rule. According to the BA website, that needs to be done via phone. I tried calling UK/NL/BE/DE and none of the used numbers is answered (line is busy or number is blocked message). The 24hr mark is getting close. Any suggestions? Thanks.
Mar 1, 2018, 3:01 am
#6
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
You can set your PA as the authorised nominee. You set this up via the relevant screens in your BAEC profile.
Mar 1, 2018, 3:25 am
#7
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
Even though ba.com says that you need to cancel over the phone, you can often just do it online.
At least with reward bookings. I just did a 24-hour cancellation the other day and got my Avios and RFS taxes back right away...
At least with reward bookings. I just did a 24-hour cancellation the other day and got my Avios and RFS taxes back right away...