Wheelchair assistance requested - should we tip?
#1
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Wheelchair assistance requested - should we tip?
[Mods: I'd be very grateful if you could let this run for a few days. I asked in the Disability Forum about three weeks ago without response. I'm pretty sure BA FTers will have relevant advice. Thanks.]
We have wheelchair assistance requested for bookings via LHR T5, LHR T3, ZRH, HEL, CPT and JNB in the next few weeks. I'd not thought about tipping the helper in the past, but comments in the Disability Travel forum suggest that in the US at least, tipping is normal.
What would BA FTers do? I believe some helpers are airport staff and others are volunteers. We want to do the right thing. Grateful for your advice.
We have wheelchair assistance requested for bookings via LHR T5, LHR T3, ZRH, HEL, CPT and JNB in the next few weeks. I'd not thought about tipping the helper in the past, but comments in the Disability Travel forum suggest that in the US at least, tipping is normal.
What would BA FTers do? I believe some helpers are airport staff and others are volunteers. We want to do the right thing. Grateful for your advice.
#2
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,153
What's your own gut instinct Roger? Follow that I say and personally in your case I would. I know someone who does it for a living and he gets tips, especially from Americans, which are always appreciated.
#3
Join Date: May 2013
Posts: 6,349
Sorry to say in the US you can't walk through an open door these days without someone expecting a tip.
Personally my view is that it's included in the airport charges you pay. To expect someone straight off a long haul flight to be rummaging around for change for a tip is to me a touch unrealistic.
Personally my view is that it's included in the airport charges you pay. To expect someone straight off a long haul flight to be rummaging around for change for a tip is to me a touch unrealistic.
#4
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Gosh, that was quick! Thanks, both.
My instinct is not to tip, a lesson learned in Australia many years ago when a waitperson cheerfully explained that he didn't need my tip as he earned a decent wage.
I think it's also a cultural thing - Japan and Australia on one side, the US on the other. (Not saying either is right or wrong.) Our ex-military man in Oslo was a volunteer. I don't know about our helper at CPT, but she struggled. OTOH the buggies at LHR T5 and DOH had uniformed employees as drivers.
My instinct is not to tip, a lesson learned in Australia many years ago when a waitperson cheerfully explained that he didn't need my tip as he earned a decent wage.
I think it's also a cultural thing - Japan and Australia on one side, the US on the other. (Not saying either is right or wrong.) Our ex-military man in Oslo was a volunteer. I don't know about our helper at CPT, but she struggled. OTOH the buggies at LHR T5 and DOH had uniformed employees as drivers.
#8
Join Date: Sep 2014
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No, the staff should be paid a decent wage and it's not really expected in the UK for services like this. If you feel strongly about it then go ahead but don't feel obliged.
Hope you have a great trip.
Hope you have a great trip.
#10
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(Passengers with Reduced Mobility)
#11
Join Date: Nov 2009
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I have to say that in many locations, e.g. JNB and CPT the staff are reliant upon tips to achieve a decent living (by local, not International standards). By all means, Worcester, keepyour hands in your pockets, but perhaps you should at least be a tad slower to insist that others adopt your approach.
#12
Join Date: Apr 2014
Posts: 110
At least in the US, do tip. A buck at least. These people are not paid a significant wage, usually minimum wage. I do not know for sure but if the employer can prove they are usually tipped, then they can be paid only $2.13 an hour. I was a Server for 6 months in a restaurant and that was my wage from the restaurant. And it all goes to taxes. Never saw an actual check.
#14
Join Date: Mar 2014
Location: Madrid
Programs: BA GfL
Posts: 157
My Mum is in a wheelchair and practically deaf and when we travel (always with me in attendance) needs assistance such as the AmbuLift if there is no airbridge, getting from A to B in terminals and expediting getting through immigration and security.
We use assistance in:
Aberdeen (departure and arrival) - never tipped.
Transit in Heathrow T5 - never tipped.
Madrid, Malaga and Granada departures - never tipped. Why? I typically get her to the gate then they help from there; not so much for then to do, unless it's an non-airbridge boarding, when we need the van and ambulift. But haven't tipped then either.
Madrid, Malaga and Granada arrivals. I have tipped. Why? Plane to immigration (train if Madrid T4S), baggage claim and then exit can be very time consuming (not so much in Granada) and I cant handle a wheelchair, carry-on and checked luggage. Typically 5 Euros and always gratefully received.
We use assistance in:
Aberdeen (departure and arrival) - never tipped.
Transit in Heathrow T5 - never tipped.
Madrid, Malaga and Granada departures - never tipped. Why? I typically get her to the gate then they help from there; not so much for then to do, unless it's an non-airbridge boarding, when we need the van and ambulift. But haven't tipped then either.
Madrid, Malaga and Granada arrivals. I have tipped. Why? Plane to immigration (train if Madrid T4S), baggage claim and then exit can be very time consuming (not so much in Granada) and I cant handle a wheelchair, carry-on and checked luggage. Typically 5 Euros and always gratefully received.
#15
Join Date: Sep 2013
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At least in the US, do tip. A buck at least. These people are not paid a significant wage, usually minimum wage. I do not know for sure but if the employer can prove they are usually tipped, then they can be paid only $2.13 an hour. I was a Server for 6 months in a restaurant and that was my wage from the restaurant. And it all goes to taxes. Never saw an actual check.