FlyerTalk Forums - View Single Post - Wheelchair assistance requested - should we tip?
Old Nov 28, 2017 | 8:21 am
  #14  
Lost-in-Space
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Join Date: Mar 2014
Location: Madrid & Costa Tropical Spain
Programs: BA GfL
Posts: 193
My Mum is in a wheelchair and practically deaf and when we travel (always with me in attendance) needs assistance such as the AmbuLift if there is no airbridge, getting from A to B in terminals and expediting getting through immigration and security.

We use assistance in:

Aberdeen (departure and arrival) - never tipped.
Transit in Heathrow T5 - never tipped.

Madrid, Malaga and Granada departures - never tipped. Why? I typically get her to the gate then they help from there; not so much for then to do, unless it's an non-airbridge boarding, when we need the van and ambulift. But haven't tipped then either.

Madrid, Malaga and Granada arrivals. I have tipped. Why? Plane to immigration (train if Madrid T4S), baggage claim and then exit can be very time consuming (not so much in Granada) and I cant handle a wheelchair, carry-on and checked luggage. Typically 5 Euros and always gratefully received.
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