BA - Sort Your Cabin Baggage Policy FFS
#16
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One thing we can do here is highlight those outstations which are good, and which are bad in this area. So AMS and DUB sometimes get flack here for excessive zeal, but in the case of AMS they really have to be blunt. LHR did have one or two incidents where Gold cardholders were seemingly targeted simply because they were first to board, but after being flagged in this forum action was taken (or so I was told) to avoid a repetition.
#17
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If everyone brought the -allowed- carry on limitations there would not be enough room on most aircraft.
What would help is a gate checking system where you get the bag back, rapidly at disembarking gate.
Saying all that, how many flights are delayed because of this issue?
What would help is a gate checking system where you get the bag back, rapidly at disembarking gate.
Saying all that, how many flights are delayed because of this issue?
Regarding delays - as per my OP....three in a row now for me on BA so has become somewhat of an issue. Worst one was about 4 weeks ago into LHR with an 80 minute delay because of a missed landing slot at a peak time,
#18
Join Date: Mar 2008
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Security's job is ...security, not management of bag size. Every airline has slightly different size requirements. Every class of passenger has a different allowance too. I shudder at asking security to keep it all straight. Their job is to concentrate on making sure nothing dangerous is brought onto an aircraft. Lets let them deal with that. It seems to be more than enough responsibility.
#19
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Understandable, though my reading of your comments was that the cabin crew were somewhat stuck with the situation: if too many bags pass the cabin door it's too late, the problem needed to be addressed well before then otherwise it's bound to become messy. Besides I'm sure you would be happy to repeat your comments to the cabin crew.
I have now wondered if the CC were simply following a BA staff policy in waiting until all pax have boarded and only then retrospectively removing the bags? Perhaps it is the best way to do this whilst avoiding any confrontation - probably alot easier to remove a bag from a pax when the pax can 100% see for themselves there is absolutely no space at all therefore arguing is now futile. What was interesting yesterday was there was not even a discussion amongst the two CC at the front as to whether they should start to insist on pax leaving bags at the door for checking in....both CC just let them all through after a polite advisory there was no further room
#21
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Not totally, but the focus indeed seems a little lower. Probably due for a crackdown with the winter coats and Christmas shopping bags.
#22
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Going into winter silly season this is going to be a more regular occurrence. It's astonishing what some people bring on board. It's also astonishing how oblivious some passengers are about how to store bags and how long they are taking to place items in the overhead and the fact that they are holding people up etc. I feel for the CC.
#23
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#24
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Understandable, though my reading of your comments was that the cabin crew were somewhat stuck with the situation: if too many bags pass the cabin door it's too late, the problem needed to be addressed well before then otherwise it's bound to become messy. Besides I'm sure you would be happy to repeat your comments to the cabin crew.
One thing we can do here is highlight those outstations which are good, and which are bad in this area. So AMS and DUB sometimes get flack here for excessive zeal, but in the case of AMS they really have to be blunt. LHR did have one or two incidents where Gold cardholders were seemingly targeted simply because they were first to board, but after being flagged in this forum action was taken (or so I was told) to avoid a repetition.
One thing we can do here is highlight those outstations which are good, and which are bad in this area. So AMS and DUB sometimes get flack here for excessive zeal, but in the case of AMS they really have to be blunt. LHR did have one or two incidents where Gold cardholders were seemingly targeted simply because they were first to board, but after being flagged in this forum action was taken (or so I was told) to avoid a repetition.
#25
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iWife was yellow-tagged on the last trip ... well, her very small carry on that fits easily [and invariably goes] under the seat in front in CE was tagged, as she also had a small handbag. I removed the tag and kept it as a souvenir
#26
Join Date: Jul 2009
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I had a 22" rollaboard and a similar sized bag as my hand luggage on most of my recent flights.
Even AA didn't flinch when I boarded a CRJ with them and a fleece.
Did hear the odd AA announcement saying that if you were in boarding group 7-9 or similar, you should check your bag as they weren't going to fit.
BA just have no consistency in their procedures.
Took around 30 mins to get my checked bag at LHR the other day. Could have been half way to Central London with hand luggage.
Still better than the 1h30 last time I checked a bag through to JFK.
Best was third off at JER and I was at the Radisson before the bulk of passengers hit the taxi area.
Even AA didn't flinch when I boarded a CRJ with them and a fleece.
Did hear the odd AA announcement saying that if you were in boarding group 7-9 or similar, you should check your bag as they weren't going to fit.
BA just have no consistency in their procedures.
Took around 30 mins to get my checked bag at LHR the other day. Could have been half way to Central London with hand luggage.
Still better than the 1h30 last time I checked a bag through to JFK.
Best was third off at JER and I was at the Radisson before the bulk of passengers hit the taxi area.
#27
#28
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Over the years at EZE they've been far more interested in finding bundles of US dollars in your hand baggage.
#29
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#30
Join Date: Oct 2012
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I think a key issue is that BA crew aren't really pro-active during the boarding process. On a LHR - DUB flight recently, I don't recall hearing a single announcement during boarding asking people to put small bags under seats. There was also no-one in the aisles keeping an eye on things, as you'd get with Easyjet or Ryanair. A family of four were in front of me - they filled up one locker with a small bag and their 4 coats, then promptly shut it. They'd been allowed to pre-board (despite the youngest child being about 10) so it should have been pretty obvious to a crew member keeping half an eye out. When the inevitable happened and the crew were desperately trying to find space for a case, I had to point out to the crew member that the locker they'd just opened and closed had plenty of room as it was full of coats, and the case was swiftly stowed there.
If BA could change their SOP so that crew become more involved throughout the boarding process, not just when it seems they've run out of space, boarding would be much smoother. It would also help if ground crew did what other airlines do and count the number of wheelie bags as they're going on, and then start gate checking when they've reached a specified amount.
If BA could change their SOP so that crew become more involved throughout the boarding process, not just when it seems they've run out of space, boarding would be much smoother. It would also help if ground crew did what other airlines do and count the number of wheelie bags as they're going on, and then start gate checking when they've reached a specified amount.