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FAQ : Status of on-board WiFi rollout on BA aircraft

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Old Oct 1, 2017, 1:57 am
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Last edit by: sigma421
Onboard WiFi has been introduced to BA's fleet and is being marketed as Highlife Connect. This thread is to track the rollout. See https://www.britishairways.com/en-gb.../wifi-on-board for BA's FAQ on the system.



Long-haul aircraft with WiFi fitted

A350-1000 - All fitted (12 aircraft).

A380 - All fitted (12 aircraft)

777-200ER - All fitted (43 aircraft)

777-300ER - All fitted (16 aircraft)

787-8 - 0/12 aircraft

787-9 - 14/18 aircraft

G-ZBKA, G-ZBKB, G-ZBKC, G-ZBKD, G-ZBKG, G-ZBKH, G-ZBKI, G-ZBKJ, G-ZBKK, G-ZBKL, G-ZBKM, G-ZBKN, G-ZBKO, G-ZBKP

787-10 - All fitted (2 aircraft).


BA are currently trialling free WiFi in first class cabins. For those in other cabins the current cost on all long-haul aircraft is:
  • 1 hour: £7.99
  • 4 hours: £17.99
  • Full flight: up to £23.99 depending on route

Note that prices and services offered are subject to change.
Long-haul aircraft still to be fitted with WiFi

787-8 - G-ZBJA/B/C/D/E/F/G/H/I/J/K/M

787-9 - G-ZBKE/F/R/S
Short-haul and mid-haul aircraft known to have WiFi fitted and enabled

The majority of aircraft have wi-fi equipment fitted with the exception of those expected to retire within the next few years. Wi-fi equipment is installed after delivery and the rate at which this happens appears to have slowed down post-COVID.
A319 - 12/29 Aircraft

G-EUOA
G-EUPL/M/N/O/P/R/S/T/U/Y/Z

A320 - 61/67 Aircraft

G-EUUA/B/C/E/F/G/H/I/J/K/L/M/N/O/P/R/T/U/V/W/X/Y/Z
G-EUYA/B/D/E/G/H/I/J/K/L/M/N/O/P/R/S/T/U/V/W/X
G-GATH/J/K/M/N/P/R/S/U
G-MEDK
G-MIDO/S/T/X/Y
G-TTOB/E

A320neo - 17/20 Aircraft

G-TTNA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R

Wi-fi installation has not yet occurred for aircraft delivered from October 2022 onwards.

A321 - 15/18 Aircraft

G-EUXC/D/E/F/G/H/I/J/K/L/M
G-MEDL/M/N

A321neo - All fitted (10 aircraft)

The price of WiFi on short-haul flights varies according to the length of the route. The following prices are known:

Messaging - £1.99 or £2.99 depending on flight distance.

Browse & Stream (one hour) - £4.99

Browse & Stream (whole flight)
£4.99 (MAN / NCL)
£6.99 (ARN / HAM)
£7.99 (KRK / LIS / MAS / PMI)
£8.99 (AGP)
£9.99 (LED / SOF)
£11.99 (LCA)



Short-haul aircraft not planned to receive WiFi due to retirement

A319 - 18 Aircraft

G-EUOE/F/G
G-EUPD/G/J/K/W
G-DBCA/B/C/D/E/F/G/H/J/K

Background information:
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FAQ : Status of on-board WiFi rollout on BA aircraft

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Old Jul 13, 2018, 2:37 pm
  #241  
 
Join Date: Nov 2013
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Update:

G-YMMF - Arrived in CWL for maintainence 07JUL. Believe aircraft will be fitted with WIFI at CWL.
G-YMMO - returned from SNN today after WiFi installation
G-YMMP - now in SNN for WIFI installation




Last edited by Scotflyer80; Jul 14, 2018 at 5:08 am
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Old Jul 14, 2018, 5:31 am
  #242  
 
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Below is details of when the LGW based 777’s are to undergo WiFi installation. Each aircraft is planned to take approx 5 days to have WiFi fitted... It is unclear installation will take place at CWL, SNN or LGW.

G-YMMS - WIFI installation planned to be completed first week of October 2018
G-YMMR - WIFI installation planned to be completed mid October 2018
G-YMMC - WIFI installation planned to be completed mid October 2018
G-VIIV - WIFI installation planned to be completed end of October 2018
G-VIIW - WIFI installation planned to be completed first week of November 2018
G-VIIX - WIFI installation planned to be completed mid November 2018
G-VIIT - WIFI installation planned to be completed mid November 2018
G-VIIU - WIFI installation planned to be completed end of November 2018
G-VIIO - WIFI installation planned to be completed mid March 2019
G-VIIP - WIFI installation planned to be completed late March 2019
G-VIIR - WIFI installation planned to be completed early April 2019

Currently only G-VIIY and G-YMMD are the only two LGW based 777’s fitted with WIFI
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Old Jul 16, 2018, 1:48 pm
  #243  
 
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Originally Posted by Quark999
Yes, and the reason why BA hasn't launched it yet is because it hasn't been launched

There's been talk of other airlines being interested and none of them have come out of the woodwork yet because it is all hinging on the service launching commercially with *someone*, which in this case is IAG (BA). Deutsche Telekom seemed to declare the network "ready" when they had done their bit, which is when they had their ground stations ready - themselves being delayed already. I always found that highly aggressive considering that there was a satellite element to it as well (outside of Deutsche Telekom's responsibility), and if you read between the lines every statement saying the EAN was "ready" referred to sometimes theoretical system trials, not actual trials with all the physical elements actually in place. So the technical side is certainly on element in the delays.

The other is the legal challenges - as much as everyone was adamant that they wouldn't lead to delays, there clearly are delays. So that could be another aspect to this.
There was a tweet today from someone on a flight testing the EAN system. It appears he works for Deutsche Telekom.
It doesn't help much!

Quote - "Implementation is on track for the commercial service launch of EAN to passengers later this year."

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Old Jul 16, 2018, 4:18 pm
  #244  
 
Join Date: May 2018
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Flew on G-BYGG from LHR to JFK on Saturday. There were a couple of announcements about WiFi, but it didn't work.

Tried on my personal android (Pixel 2) and work iPhone 7 and neither worked.

After initially finding the WiFi network, the shop.ba.com link refused to go past a loading screen.

I wasn't particularly bothered as I didn't need to use it, I was just intrigued as to how fast the system was.
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Old Jul 17, 2018, 5:16 pm
  #245  
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A data point from my flight to LAX today...
I was on G-XLEG and no WiFi to be found at all. I would have connected if it was available but I didn't ask as I wasn't that bothered.
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Old Jul 27, 2018, 7:40 am
  #246  
 
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Location: London, UK
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Do we have any insight for the LHR fleet still to be fitted? I have seen the post about the 772 schedule but I was wondering particularly about the 773, if anyone knows, thanks!
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Old Jul 27, 2018, 7:43 am
  #247  
 
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Originally Posted by mrpacifist
Do we have any insight for the LHR fleet still to be fitted? I have seen the post about the 772 schedule but I was wondering particularly about the 773, if anyone knows, thanks!
7 our of the 12 773’s are currently fitted with WiFi.

C, H, I, J & K are not fitted.
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Old Jul 27, 2018, 7:44 am
  #248  
 
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If the welcome page doesn't load type onair.com into your browser and it should show up.
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Old Jul 27, 2018, 8:27 am
  #249  
 
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Any sign of it coming to the 787 fleet? The mild irony of BA's newest long haul aircraft not having wifi...
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Old Jul 27, 2018, 8:29 am
  #250  
 
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Originally Posted by apollo00
Any sign of it coming to the 787 fleet? The mild irony of BA's newest long haul aircraft not having wifi...
I think the first one is being fitted in September.
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Old Jul 28, 2018, 8:15 am
  #251  
 
Join Date: Aug 2017
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Originally Posted by Calum


7 our of the 12 773’s are currently fitted with WiFi.

C, H, I, J & K are not fitted.

Thanks Calum for this - I have seen it on the wiki here and thanks also for the info about the 787 being fitted in September. I was also wondering when the rest of the fleet - C, H, I J & K as you mentioned - will be fitted. Any chance by the end of the year if you have any info?
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Old Jul 28, 2018, 9:06 am
  #252  
 
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Is this only being fitted to the long haul fleet at the moment?

What's the chances of WIFI on my flight to AMS next month?
smokie36 is offline  
Old Jul 28, 2018, 9:09 am
  #253  
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Originally Posted by smokie36
Is this only being fitted to the long haul fleet at the moment?

What's the chances of WIFI on my flight to AMS next month?
Hi,

Per the wikipost at the top of this thread apparently 71 short haul a/c have had wifi installed but there is no indication as to when it will be rolled out and switch on.

Regards

TBS
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Old Jul 28, 2018, 11:19 am
  #254  
 
Join Date: Jul 2014
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Originally Posted by mrpacifist
Thanks Calum for this - I have seen it on the wiki here and thanks also for the info about the 787 being fitted in September. I was also wondering when the rest of the fleet - C, H, I J & K as you mentioned - will be fitted. Any chance by the end of the year if you have any info?
By year end they should all be fitted, however BA may decide to prioritise the 787's. Best advice I can give at the moment is check back every few months.
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Old Jul 30, 2018, 9:32 am
  #255  
 
Join Date: Aug 2017
Location: London, UK
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Originally Posted by Calum
By year end they should all be fitted, however BA may decide to prioritise the 787's. Best advice I can give at the moment is check back every few months.
Thanks!
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