28 Sep : Amadeus Altea global outage, BA systems affected.
Sep 28, 2017, 6:28 am
#32
Join Date: Jul 2006
Location: London
Posts: 778
LHR T5 check-in boarding passes are being printed in the format typical of the backup system (no boxes). Check-in agent commented that “this is the new format” although I’d think it’s related to the outage.
Interesting to see that they show GGL underneath the destination on the left (it did not show for me on the normal format, although I saw reports of people who had it).
Interesting to see that they show GGL underneath the destination on the left (it did not show for me on the normal format, although I saw reports of people who had it).
Sep 28, 2017, 6:31 am
#33
Join Date: Sep 2012
Location: Balham - Gateway to The South
Programs: BA Bronze
Posts: 2,020
Just when you thought it was all running smoothly....
Oh well, I was just checking on a price and making sure all bookings looked OK.
I feel for others with more pressing needs than mine- at least it wasn't BA's fault this time
Oh well, I was just checking on a price and making sure all bookings looked OK.
I feel for others with more pressing needs than mine- at least it wasn't BA's fault this time
Sep 28, 2017, 7:20 am
#36
Join Date: Sep 2014
Location: Brexile in ADB
Programs: BA, TK, HHonours, Le Club, Best Western Rewards
Posts: 7,067
Didn't IAG own Amadeus at one point?
Reminds me of a project when one UK high street bank brought a white labeled internet banking system from a US bank. The US bank ended up paying almost as much in penalty fees as it received for the IT system in the first place.
Reminds me of a project when one UK high street bank brought a white labeled internet banking system from a US bank. The US bank ended up paying almost as much in penalty fees as it received for the IT system in the first place.
Sep 28, 2017, 7:32 am
#37
Join Date: Dec 2015
Posts: 410
http://www.amadeus.com/investors/sha...ership-summary
http://investors.morningstar.com/own...r.html?t=AMADF
Sep 28, 2017, 7:32 am
#38
Company Representative: MyFlights App
Join Date: Jun 2017
Programs: MyFlights GOLD :)
Posts: 84
Annoyingly Amadeus' APIs returned 'booking not found' rather than 'our systems aren't working', but at least they resolved things in less time than it's taken Ryan Air to sort out their holiday kerfuffle
Sep 28, 2017, 12:12 pm
#40
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,072
How about have a Sabre backup system in place and vice versa. Or someone could just create a Windows or Linux based reservation/checkin system and do away with the archaic DOS like system with commands.
I can't believe airport still use the old Daisywheel Epson printers. Wow as if airlines are stuck in the 80s.
I can't believe airport still use the old Daisywheel Epson printers. Wow as if airlines are stuck in the 80s.
Sep 28, 2017, 12:37 pm
#41
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,111
When you consider the requirements, it's hard to improve on a line printer with fanfold continuous paper.