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Old Jul 19, 2017, 4:06 pm
  #1  
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BA's promotion's fare rule

normally the cheapest ex-LHR long haul is booked into I fare, which is non-refundable, non-changable. BA runs promotion sometimes and books one leg (normally return leg) into A fare directly.

In this case (assuming outbound I and inbound A fare), am I able to change the inbound flight? My understanding is that I should be able to change it with a fee because I am actually on A fare (no matter how I get this fare). but in reality, I cannot apparently because this is a free-upgrade "I" fare.

I had a dispute with our travel agent and she insisted this is the fare rule for my ticket. But my ticket clearly shows the inbound is A fare. (btw, A fare can be changed with a fee even it is combined with a non-changeable outbound I fare).

Is the travel agent correct in this case? thanks for your inputs.
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Old Jul 19, 2017, 4:15 pm
  #2  
 
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The fare code is, essentially, irrelevant.

It's the fare rules that matter. If the fare rules for your inbound say non-changeable, it's non-changeable, whatever class it books into.
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Old Jul 19, 2017, 4:44 pm
  #3  
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You can easily have a booking with fare basis e.g. IRCME with LHR-JFK in A. Same way ex-EU fares are often INCEURxx but the feeder flights book into J.
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Old Jul 19, 2017, 8:34 pm
  #4  
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Indeed fare rules are all that matter and dual inventory fares are no exception. Incidentally many 'straight' A fares are extremely restricted.
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Old Jul 19, 2017, 11:43 pm
  #5  
 
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Also bear in mind that point of departure and point of sale make a difference. Thus, ex-UK I fares are non-changeable whereas ex-EU can be changed.

I am a bit surprised that an I fare gave an upgrade to A one-way. Normally BA restricts these promotions to higher class base fares.

Finally, for ex-EU feeder flights, the SH will normally book into J. This does not give fully-flexible J rules - the fare rules of the overall ticket apply. Instead BA use the J bucket to maximise availability of connecting flights as they want to sell the LH ticket. The fare bucket alone is pretty meaningless for changes - it's the fare rules that matter.
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Old Jul 20, 2017, 12:05 am
  #6  
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Originally Posted by FrancisA

I am a bit surprised that an I fare gave an upgrade to A one-way. Normally BA restricts these promotions to higher class base fares.
My guess is that it's not so much a promotional upgrade as a dual inventory fares. Ba has many T fares that book into I and I fares that book into A (from all departure points) including both limited promotions and recurrent/permanent fares.
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Old Jul 20, 2017, 12:08 am
  #7  
 
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If the OP supplied route and date / month of travel, someone could probably check the fare rules for him.
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Old Jul 20, 2017, 4:24 pm
  #8  
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guys, thanks very much for your inputs.

Look at below examples from Matrix: This is the cheapest available LH premium fare. If you force the inbound to Business Class, it will choose R fare, which is much more expensive than current combination. As you can see, the inbound is shown as A fare but the travel agent said this is a promtion fare from BA, which is effectively I fare so I fare rules apply, not A fare.


London (LHR) to Beijing (PEK) — Fri, Aug 25
[Overnight flight]
British Airways 39
Dep: 4:20 pm
Arr: 9:30 am
10h 10m
Boeing 777
Business (I)

Taipei (TPE) to Hong Kong (HKG) — Fri, Sep 8
Cathay Pacific 467
Dep: 3:20 pm
Arr: 5:25 pm
2h 5m
Airbus A330
Business (J)


Hong Kong (HKG) to London (LHR) — Fri, Sep 8
[Overnight flight]
British Airways 28
Dep: 11:45 pm
Arr: 5:35 am
12h 50m
Boeing 777
First (A)

Fare Construction (can be useful to travel agents)
LON BA BJS 1473.77IAPGB2 /-TPE CX X/HKG BA LON 1913.06AH4SUKP0 NUC 3386.83 END ROE 0.77624 XT 150.00GB 41.47UB 12.60TW 17.70G3 4.40I5 339.00YQ 3.90YR

Fare 1: Carrier BA IAPGB2 LON to BJS (rules)
Passenger type ADT, round trip fare, booking code I
Covers LHR-PEK (Business)

Fare 2: Carrier BA AH4SUKP0 TPE to LON (rules)
Passenger type ADT, round trip fare, booking code J, A
Covers TPE-HKG (Business), HKG-LHR (First)
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Old Jul 20, 2017, 4:40 pm
  #9  
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Cancel and change conditions for your LHR-PEK:

Code:
  CANCELLATIONS
    ANY TIME
      TICKET IS NON-REFUNDABLE.
         NOTE -
          FARE COMPONENT IS NON-REFUNDABLE.
          --------------------------------------------
          WAIVED FOR DEATH OF A PASSENGER AND PASSENGERS
          TRAVELLING COMPANIONS.
          ----------------------------------------------
          WHEN COMBINING NON-REFUNDABLE FARES WITH
          REFUNDABLE FARES
          1. THE AMOUNT PAID ON EACH REFUNDABLE FARE
          COMPONENT IS REFUNDED.
          2. THE AMOUNT PAID ON EACH NON-REFUNDABLE FARE
          COMPONENT WILL NOT BE REFUNDED.
          3. WHEN COMBINING FARES CHARGE THE SUM OF THE
          CANCELLATION FEES OF ALL CANCELLED FARE
          COMPONENTS.
          ----------------------------------------------
          REFUND OF UNUSED TAXES FEES AND CHARGES PAID TO
          THIRD PARTIES PERMITTED. ASSOCIATED CARRIER
          IMPOSED CHARGES WILL NOT BE REFUNDED.
          ---------------------------------------------
          REFUND PERMITTED WITHIN TICKET VALIDITY.
          --------------------------------------------
          ANY NON-REFUNDABLE AMOUNT FROM A PREVIOUS TICKET
          REMAINS NON-REFUNDABLE FOLLOWING A CHANGE.
          ----------------------------------------------
          TICKET IS NOT TRANSFERABLE TO ANOTHER PERSON.
          ---------------------------------------------
          ------ CANCELLATION REPRICING CONDITIONS-----
          FLOWN COUPONS MUST BE REPRICED USING HISTORICAL
          FARES IN EFFECT ON THE PREVIOUS TICKETING DATE.
          THE FARE FOR THE JOURNEY TRAVELLED MUST BE CAPPED
          AT THE TOTAL FARE AMOUNT PLUS CARRIER IMPOSED
          CHARGE PAID ON THE TICKET BEING PRESENTED FOR
          REFUND.
          FULLY FLOWN FARE COMPONENTS MAY BE REPRICED USING
          ANY BOOKING CODE WITHIN THE SAME CABIN PROVIDED
          THE NEW FARE AMOUNT IS EQUAL OR HIGHER THAN
          ORIGINAL.
          PARTIALLY FLOWN FARE COMPONENTS MUST BE REPRICED
          USING THE SAME OR HIGHER BOOKING CODE.
  CHANGES
    ANY TIME
      CHANGES NOT PERMITTED.
         NOTE -
          A CHANGE IS A DATE/FLIGHT/ROUTING/BOOKING CODE
          CHANGE.
          ----------------------------------------------
          WHEN COMBINING FARES THAT HAVE CHANGE FEES
          THE HIGHEST PENALTY OF ANY OF THE CHANGED
          FARE COMPONENTS APPLIES
          WITH THE FOLLOWING EXCEPTION
          WHEN COMBINING NON-CHANGEABLE FARES WITH
          CHANGEABLE FARES THE CHANGEABLE FARE
          COMPONENTS REMAIN CHANGEABLE.
          --------------------------------------------------
          TICKET IS NOT TRANSFERABLE TO ANOTHER PERSON.
And for your TPE-LHR:

Code:
  CANCELLATIONS
    BEFORE DEPARTURE
      CHARGE GBP 150.00.
         NOTE -
          BEFORE DEPARTURE OF JOURNEY CHARGES APPLY PER
          FARE COMPONENT TO ALL PASSENGER TYPES. INFANTS
          WITHOUT A SEAT ARE NOT CHARGED THE FEE.
          ----------------------------------------------
          WAIVED FOR DEATH OF A PASSENGER AND PASSENGERS
          TRAVELLING COMPANIONS.
          ----------------------------------------------
          IN CASE OF ANY NO SHOW WITHIN THE FARE COMPONENT
          THIS FARE COMPONENT BECOMES NON REFUNDABLE.
          -----------------------------------------------
          REFUND PERMITTED WITHIN TICKET VALIDITY.
          -------------------------------------------------
          WHEN COMBINING NON-REFUNDABLE FARES WITH
          REFUNDABLE FARES
          1. THE AMOUNT PAID ON EACH REFUNDABLE FARE
          COMPONENT IS REFUNDED
          2. THE AMOUNT PAID ON EACH NON-REFUNDABLE FARE
          COMPONENT WILL NOT BE REFUNDED.
          3. WHEN COMBINING FARES CHARGE THE SUM OF THE
          CANCELLATION FEES OF ALL CANCELLED FARE COMPONENTS
          ----------------------------------------------
          REFUND OF UNUSED TAXES FEES AND CHARGES PAID TO
          THIRD PARTIES PERMITTED. ASSOCIATED CARRIER
          IMPOSED CHARGES ARE REFUNDABLE.
          ------------------------------------------------
          ANY NON-REFUNDABLE AMOUNT FROM A PREVIOUS TICKET
          REMAINS NON-REFUNDABLE FOLLOWING A CHANGE.
          -----------------------------------------------
          TICKET IS NOT TRANSFERABLE TO ANOTHER PERSON.
    AFTER DEPARTURE
      TICKET IS NON-REFUNDABLE.
         NOTE -
          AFTER DEPATURE OF JOURNEY FARE COMPONENT IS NON-
          REFUNDABLE.
          ----------------------------------------------
          WAIVED FOR DEATH OF A PASSENGER AND PASSENGERS
          TRAVELLING COMPANIONS.
          ----------------------------------------------
          WHEN COMBINING NON-REFUNDABLE FARES WITH
          REFUNDABLE FARES
          1. THE AMOUNT PAID ON EACH REFUNDABLE FARE
          COMPONENT IS REFUNDED.
          2. THE AMOUNT PAID ON EACH NON-REFUNDABLE FARE
          COMPONENT WILL NOT BE REFUNDED.
          3. WHEN COMBINING FARES CHARGE THE SUM OF THE
          CANCELLATION FEES OF ALL CANCELLED FARE
          COMPONENTS.
          -----------------------------------------------
          REFUND OF UNUSED TAXES FEES AND CHARGES PAID TO
          THIRD PARTIES PERMITTED. ASSOCIATED CARRIER
          IMPOSED CHARGES WILL NOT BE REFUNDED.
          ----------------------------------------------
          IN CASE OF ANY NO SHOW WITHIN THE FARE COMPONENT
          THIS FARE COMPONENT BECOMES NON REFUNDABLE.
          ----------------------------------------------
          REFUND PERMITTED WITHIN TICKET VALIDITY.
          ----------------------------------------------
          ANY NON-REFUNDABLE AMOUNT FROM A PREVIOUS TICKET
          REMAINS NON-REFUNDABLE FOLLOWING A CHANGE.
          -----------------------------------------------
          TICKET IS NOT TRANSFERABLE TO ANOTHER PERSON.
          -----------------------------------------------
          ------CANCELLATION REPRICING CONDITIONS-----
          FLOWN COUPONS MUST BE REPRICED USING HISTORICAL
          FARES IN EFFECT ON THE PREVIOUS TICKETING DATE.
          THE FARE FOR THE JOURNEY TRAVELLED MUST BE CAPPED
          AT THE TOTAL FARE AMOUNT PLUS CARRIER IMPOSED
          CHARGE PAID ON THE TICKET BEING PRESENTED FOR
          REFUND.
          FULLY FLOWN FARE COMPONENTS MAY BE REPRICED USING
          ANY BOOKING CODE WITHIN THE SAME CABIN PROVIDED
          THE NEW FARE AMOUNT IS EQUAL OR HIGHER THAN
          ORIGINAL.
          PARTIALLY FLOWN FARE COMPONENTS MUST BE REPRICED
          USING THE SAME OR HIGHER BOOKING CODE.
  CHANGES
    BEFORE DEPARTURE
      CHARGE GBP 300.00 FOR REISSUE/REVALIDATION.
         NOTE -
          WITH THE EXCEPTION OF TICKETS CHANGED IN THE US
          ANY PENALTY FEE MUST BE COLLECTED VIA AN EMD.
          REFER TO SPEEDBIRDCLUB.COM OR BATRAVELTRADE.COM
          AND YOUR GDS FOR INSTRUCTIONS.
          --------------------------------------------
          CHARGE APPLIES PER TRANSACTION - PER PERSON FOR
          ALL PASSENGER TYPES.
          INFANTS WITHOUT A SEAT - NO CHARGE.
          --------------------------------------------------
          A CHANGE IS A DATE/FLIGHT/ROUTING/BOOKING CODE
          CHANGE. NEW RESERVATION AND REISSUE/
          REVALIDATION MUST BE MADE ON THE SAME DAY.
          --------------------------------------------------
          REISSUE MUST BE MADE THE SAME DAY AS CHANGE OF
          RESERVATION BUT NO LATER THAN SCHEDULED DEPARTURE
          TIME OF FLIGHT BEING CHANGED.
          OTHERWISE THE TICKET WILL ONLY BE VALID FOR
          REFUND IF APPLICABLE.
          --------------------------------------------------
          WHEN MORE THAN ONE FARE COMPONENT IS CHANGED THE
          HIGHEST PENALTY OF ALL CHANGED FARE COMPONENTS
          WITHIN THE JOURNEY APPLIES.
          --------------------------------------------------
          --- REPRICING CONDITIONS ---
          A. WHEN THE FIRST FARE COMPONENT IS CHANGED THE
          ITINERARY MUST BE RE-PRICED USING CURRENT FARES IN
          EFFECT ON THE DATE THE TICKET IS REISSUED.
          B. WHEN CHANGES ARE TO BOOKING CODE ONLY IN THE
          FIRST FARE COMPONENT AND RESULT IN A HIGHER FARE
          THE ITINERARY MUST BE RE-PRICED USING HISTORICAL
          FARES IN EFFECT ON THE PREVIOUS TICKETING DATE OR
          USING CURRENT FARES IN EFFECT ON THE DATE THE
          TICKET IS REISSUED - WHICHEVER IS LOWER.
          C. WHEN THERE ARE NO CHANGES TO THE FIRST FARE
          COMPONENT BUT OTHER FARE COMPONENTS ARE CHANGED
          THE ITINERARY MUST BE RE-PRICED USING HISTORICAL
          FARES IN EFFECT ON THE PREVIOUS TICKETING DATE OR
          USING CURRENT FARES IN EFFECT ON THE DATE THE
          TICKET IS REISSUED - WHICHEVER IS LOWER.
          ----------------------------------------------
          NEW TICKET MAY BE EQUAL OR HIGHER THAN PREVIOUS
          AND MUST COMPLY WITH ALL PROVISIONS OF
          THE NEW FARE BEING APPLIED.
          ----------------------------------------------
          WHEN THE NEW ITINERARY RESULTS IN A HIGHER FARE
          THE DIFFERENCE WILL BE COLLECTED. ANY APPLICABLE
          CHANGE FEE STILL APPLIES.
          ----------------------------------------------
          WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE
          NO CREDIT OF THE RESIDUAL AMOUNT WILL BE MADE.
          ANY APPLICABLE CHANGE FEE STILL APPLIES.
          ----------------------------------------------
          ANY NON-REFUNDABLE AMOUNT FROM A PREVIOUS TICKET
          REMAINS NON-REFUNDABLE FOLLOWING A CHANGE.
          --------------------------------------------------
          NO-SHOWS FOR A FLIGHT ARE CONSIDERED A
          CANCELLATION AFTER DEPARTURE AND CHANGES ARE NOT
          PERMITTED.
          --------------------------------------------------
          TICKET IS NOT TRANSFERABLE TO ANOTHER PERSON.
    AFTER DEPARTURE
      CHARGE GBP 300.00 FOR REISSUE/REVALIDATION.
         NOTE -
          WITH THE EXCEPTION OF TICKETS CHANGED IN THE US
          ANY PENALTY FEE MUST BE COLLECTED VIA AN EMD.
          REFER TO SPEEDBIRDCLUB.COM OR BATRAVELTRADE.COM
          AND YOUR GDS FOR INSTRUCTIONS.
          --------------------------------------------------
          CHARGE APPLIES PER TRANSACTION - PER PERSON FOR
          FOR ALL PASSENGER TYPES.
          INFANTS WITHOUT A SEAT - NO CHARGE.
          --------------------------------------------------
          A CHANGE IS A DATE/FLIGHT/ROUTING/BOOKING CODE
          CHANGE. NEW RESERVATION AND REISSUE/
          REVALIDATION MUST BE MADE ON THE SAME DAY.
          --------------------------------------------------
          REISSUE MUST BE MADE THE SAME DAY AS CHANGE OF
          RESERVATION BUT NO LATER THAN SCHEDULED DEPARTURE
          TIME OF FLIGHT BEING CHANGED.
          OTHERWISE THE TICKET WILL ONLY BE VALID FOR
          REFUND IF APPLICABLE.
          --------------------------------------------------
          WHEN MORE THAN ONE FARE COMPONENT IS CHANGED THE
          HIGHEST PENALTY OF ALL CHANGED FARE COMPONENTS
          WITHIN THE JOURNEY APPLIES.
          --------------------------------------------------
          --- REPRICING CONDITIONS ---
          THE ITINERARY MUST BE RE-PRICED USING HISTORICAL
          FARES IN EFFECT ON THE PREVIOUS TICKETING DATE.
          ----------------------------------------------
          NEW TICKET MAY BE EQUAL OR HIGHER THAN
          PREVIOUS AND MUST COMPLY WITH ALL PROVISIONS OF
          THE NEW FARE BEING APPLIED.
          ----------------------------------------------
          WHEN THE NEW ITINERARY RESULTS IN A HIGHER FARE
          THE DIFFERENCE WILL BE COLLECTED. ANY APPLICABLE
          CHANGE FEE STILL APPLIES.
          ----------------------------------------------
          WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE
          NO CREDIT OF THE RESIDUAL AMOUNT WILL BE MADE.
          ANY APPLICABLE CHANGE FEE STILL APPLIES.
          ----------------------------------------------
          ANY NON-REFUNDABLE AMOUNT FROM A PREVIOUS TICKET
          REMAINS NON-REFUNDABLE FOLLOWING A CHANGE.
          --------------------------------------------------
          NO-SHOWS FOR A FLIGHT ARE CONSIDERED A
          CANCELLATION AFTER DEPARTURE AND CHANGES ARE NOT
          PERMITTED.
          --------------------------------------------------
          TICKET IS NOT TRANSFERABLE TO ANOTHER PERSON.
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Old Jul 20, 2017, 4:44 pm
  #10  
 
Join Date: Aug 2013
Posts: 8,774
Originally Posted by littletiger
guys, thanks very much for your inputs.

Look at below examples from Matrix: This is the cheapest available LH premium fare. If you force the inbound to Business Class, it will choose R fare, which is much more expensive than current combination. As you can see, the inbound is shown as A fare but the travel agent said this is a promtion fare from BA, which is effectively I fare so I fare rules apply, not A fare.


London (LHR) to Beijing (PEK) — Fri, Aug 25
[Overnight flight]
British Airways 39
Dep: 4:20 pm
Arr: 9:30 am
10h 10m
Boeing 777
Business (I)

Taipei (TPE) to Hong Kong (HKG) — Fri, Sep 8
Cathay Pacific 467
Dep: 3:20 pm
Arr: 5:25 pm
2h 5m
Airbus A330
Business (J)


Hong Kong (HKG) to London (LHR) — Fri, Sep 8
[Overnight flight]
British Airways 28
Dep: 11:45 pm
Arr: 5:35 am
12h 50m
Boeing 777
First (A)

Fare Construction (can be useful to travel agents)
LON BA BJS 1473.77IAPGB2 /-TPE CX X/HKG BA LON 1913.06AH4SUKP0 NUC 3386.83 END ROE 0.77624 XT 150.00GB 41.47UB 12.60TW 17.70G3 4.40I5 339.00YQ 3.90YR

Fare 1: Carrier BA IAPGB2 LON to BJS (rules)
Passenger type ADT, round trip fare, booking code I
Covers LHR-PEK (Business)

Fare 2: Carrier BA AH4SUKP0 TPE to LON (rules)
Passenger type ADT, round trip fare, booking code J, A
Covers TPE-HKG (Business), HKG-LHR (First)
I think your TA is getting confused.

Your outbound I fare is non-changeable. Your inbound A fare is changeable.

The outbound fare has the following rule:

WHEN COMBINING FARES THAT HAVE CHANGE FEES
THE HIGHEST PENALTY OF ANY OF THE CHANGED
FARE COMPONENTS APPLIES
WITH THE FOLLOWING EXCEPTION
WHEN COMBINING NON-CHANGEABLE FARES WITH
CHANGEABLE FARES THE CHANGEABLE FARE
COMPONENTS REMAIN CHANGEABLE.
Therefore, you cannot change your outbound, but you can change your inbound. The change fee is £300.
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Old Jul 20, 2017, 5:37 pm
  #11  
 
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Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,588
If this is one of those promos BA run every now and then, where you pay Club both ways, get F in one direction, then the fare rules are identical in both directions, and are based on the underlying Club fare, whatever that might be. You get an I fare that books into A class, not a true A fare.

When did you book originally? We may be able to look up the historical fares.
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