View Poll Results: Should Alex Cruz (BA's Chief Executive and Chairman) step down or be replaced?
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Should Alex Cruz step down or be replaced? [FT poll]
Jun 14, 2017, 2:25 am
#421
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This is a neoconservative perspective. Some would say the job of the CEO is to balance (and resist as necessary) the interests of the shareholders with those of other stakeholders, including customers and employees, in order to promote the long term growth of the company. This view was echoed in Friday's Financial Times.
Missed that story - can you post a link?
Jun 14, 2017, 2:41 am
#422
Join Date: Apr 2015
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This is a neoconservative perspective. Some would say the job of the CEO is to balance (and resist as necessary) the interests of the shareholders with those of other stakeholders, including customers and employees, in order to promote the long term growth of the company. This view was echoed in Friday's Financial Times.
Jun 14, 2017, 11:45 pm
#427
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Wins by a country mile 
Indeed. One doesn't have to agree with this to see it is the ultimate metric for how CEOs/MDs are judged. Not always, but very very often. Boards aren't blind, they know when CEOs are doing poor jobs, but if they are delivering on the numbers markets care about you're asking for trouble if you sack a CEO because they are an ... and don't care about customer sat and employee morale. Even Smisek only got the boot when he got caught doing something legally inappropriate, even if there would have been a case in many ways for booting him out long before.
It sucks, especially when you work on innovation, or customer experience, or want to make employees' lives easier. I've had the good luck to work for a leader who kept an innovation hub going through a very difficult period of restructuring. This is a really difficult decision to make, no less because such work is deeply unpopular when there are cuts happening all around. That kind of management is rare.
I'm delighted the FT is echoing you. Clearly there is no limit to the influence that FlyerTalk has these days.
Of course stakeholder management is part of it, but ultimately the CEO will be judged on performance and share price. If the share price of BA collapsed relative to peers the shareholders would not sit contentedly because the CEO is a nice chap who looks after his staff.
Of course stakeholder management is part of it, but ultimately the CEO will be judged on performance and share price. If the share price of BA collapsed relative to peers the shareholders would not sit contentedly because the CEO is a nice chap who looks after his staff.
It sucks, especially when you work on innovation, or customer experience, or want to make employees' lives easier. I've had the good luck to work for a leader who kept an innovation hub going through a very difficult period of restructuring. This is a really difficult decision to make, no less because such work is deeply unpopular when there are cuts happening all around. That kind of management is rare.