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Alex Cruz: pax satisfaction on BOB is improving

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Alex Cruz: pax satisfaction on BOB is improving

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Old Mar 30, 2017, 6:25 am
  #46  
 
Join Date: Aug 2015
Location: Somewhere around Europe...
Programs: BA Gold; MB Ti; HH Diamond; IHG Plat; RR Gold
Posts: 530
Originally Posted by Ancient Observer
Can we pay in cash for the scratchcards?
No, just Avios. 2.5K a go, and if you value your Avios don't check what the odds are.
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Old Mar 30, 2017, 8:38 am
  #47  
 
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,436
Originally Posted by orbitmic
In other news, the President of North Mars confirmed that some socialist inhabitants of Jupiter put spy cameras in the shower room of the Red Castle in order to ruin his Presidency...
I believe this is what Trump calls "fake news"....

Maybe AC is taking tips from Donald.
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Old Mar 30, 2017, 11:38 am
  #48  
 
Join Date: May 2007
Location: London, Prague, Dubai
Programs: BA Silver, * Alliance Gold, Emirates Gold AMEX Plat'm, Marriott Titan'm, Hilton Diamond
Posts: 1,127
Originally Posted by Raffles
Can anyone explain this line to me?

'we are using technology to improve – we went contactless for this so people could use cards such as American Express, and that’s one example of the ways we are improving the experience.'
He's been playing CEO buzzword bingo. "Technology" "Contactless" "improving" "Experience" I would say he's close to a full house !!

"American Express" was just thrown in for good measure as a PR exercise to keep them onside
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Old Mar 30, 2017, 11:44 am
  #49  
 
Join Date: May 2007
Location: London, Prague, Dubai
Programs: BA Silver, * Alliance Gold, Emirates Gold AMEX Plat'm, Marriott Titan'm, Hilton Diamond
Posts: 1,127
Originally Posted by TabTraveller
Spanglish?
Last edited by ComputerCommuter; Mar 30, 2017 at 9:14 pm
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Old Mar 30, 2017, 11:48 am
  #50  
 
Join Date: May 2007
Location: London, Prague, Dubai
Programs: BA Silver, * Alliance Gold, Emirates Gold AMEX Plat'm, Marriott Titan'm, Hilton Diamond
Posts: 1,127
Originally Posted by headingwest
..... BA and AC are a disastrous combination. It almost makes me think he's also working for the competition and is tasked with driving BA into the ground before he takes up his new job!
Maybe the new CEO of RyanairEU after Brexit ???
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