Jan 11, 2017, 7:42 am
Last edit by: KARFA
This thread focuses on experiences and reactions for the implementation of buy on board for shorthaul, mainly led by impressions taken from flying on board British Airways' shorthaul services.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (September 2018) post #125 in information thread
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
If you have an opinion about the concept of Buy on Board, the right thread is:
Buy on board: Implemented on BA short haul - opinions on the concept
Photos of current BoB menu (September 2018) post #125 in information thread
Buy on board: Experiences and reactions from BA's shorthaul economy service
Jan 31, 2017, 12:58 am
#991
Join Date: Dec 2015
Programs: BAEC Blue
Posts: 247
Any airline looking to set itself apart in the current climate could do much worse than adopt "A wind and a sandwich" as its next tag line. What more could any passenger ask for?
Jan 31, 2017, 1:11 am
#992
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Quick note on an LHR-ATH-LHR hop. Outbound journey had a cheerful announcement about BOB, with how the food that you love is now just a card swipe away. That card swipe seemed to take about 15 minutes per person, as more than half an hour after the trolley started from the first row it had yet to move more than an inch towards the back of the plane. .................................................. .
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Right up there with other well-known Top Ten chart-toppers we won't be overcharging like the LCC's and our new lounge will be open as scheduled ............
Jan 31, 2017, 4:36 am
#994
Join Date: Jul 2014
Location: CBG
Programs: BAEC Silver; M&M FT
Posts: 233
Interestingly (and contrary to some gloomy predictions), there indeed seems to have been a price drop in the cheapest HBO fares - for example, I am currently looking at a 80GBP return LHR-MUC on HBO (the lowest ones used to be around 98GBP or so, and it is a route I search/fly fairly frequently). On these dates, that corresponds almost exactly to EasyJet prices from both LGW and STN.
Jan 31, 2017, 4:38 am
#995
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
Interestingly (and contrary to some gloomy predictions), there indeed seems to have been a price drop in the cheapest HBO fares - for example, I am currently looking at a 80GBP return LHR-MUC on HBO (the lowest ones used to be around 98GBP or so, and it is a route I search/fly fairly frequently). On these dates, that corresponds almost exactly to EasyJet prices from both LGW and STN.
Jan 31, 2017, 4:38 am
#996
Join Date: Jul 2011
Posts: 1,663
All the internal talk and feedback, apart from the payment problems, has so far focussed on selling out of stock. Crew feedback is mostly that BA has hugely underestimated demand. Hopefully each day provides more data so supply can be matched with individual flight demand.
Despite the reactions on here, BoB is proving to be very popular. Even I'm surprised.
Despite the reactions on here, BoB is proving to be very popular. Even I'm surprised.
Jan 31, 2017, 4:40 am
#997
Join Date: Jul 2014
Location: CBG
Programs: BAEC Silver; M&M FT
Posts: 233
Jan 31, 2017, 5:10 am
#999
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Possibly a marketing masterstroke at work here. Light stock everything and then after a month proclaim what a huge success it has been and that you are having to double the quantity of everything on board. rather than overstock, end up with the same waste that you introduced it to reduce. if overstock you have the opposite problem when you reduce stocking and everyone then starts saying "told you it would be a disaster"
in reality it could just be that things run out because it has proven been more popular than people expected, especially based on the general negativity and skepticism on here.
in reality it could just be that things run out because it has proven been more popular than people expected, especially based on the general negativity and skepticism on here.
I do get the feeling though that some people BOB because they did not expect BA to have buy on board and were surprised when it happened, so almost ordered out of necessity. These people you can fool once, but chances are next time they will just bring their own pret a manger etc on board now that they know!
Jan 31, 2017, 5:14 am
#1000
Join Date: Nov 2011
Location: LHR Air Traffic Control
Programs: BAEC Silver
Posts: 875
I flew BRU-LHR on Monday, and the menu in my seat pocket already looked incredibly tatty, as if it had been chewed by a dog, folded over then sat on by same.
Those in the seats nearby weren't quite as bad but still looked very used.
Not a great impression when the theory is that the food is now 'premium'. Does anyone know the 'shelf life' of the menu? How often will they be replaced?
Those in the seats nearby weren't quite as bad but still looked very used.
Not a great impression when the theory is that the food is now 'premium'. Does anyone know the 'shelf life' of the menu? How often will they be replaced?
Jan 31, 2017, 5:38 am
#1001
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
I flew BRU-LHR on Monday, and the menu in my seat pocket already looked incredibly tatty, as if it had been chewed by a dog, folded over then sat on by same.
Those in the seats nearby weren't quite as bad but still looked very used.
Not a great impression when the theory is that the food is now 'premium'. Does anyone know the 'shelf life' of the menu? How often will they be replaced?
Those in the seats nearby weren't quite as bad but still looked very used.
Not a great impression when the theory is that the food is now 'premium'. Does anyone know the 'shelf life' of the menu? How often will they be replaced?
Jan 31, 2017, 5:43 am
#1002
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
I managed to PDF the menus to share it with you guys on FT but FT does not allow me to upload the file as it is too large!
Jan 31, 2017, 5:48 am
#1003
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
Jan 31, 2017, 5:50 am
#1004
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
I flew BRU-LHR on Monday, and the menu in my seat pocket already looked incredibly tatty, .........................
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Not a great impression when the theory is that the food is now 'premium'. Does anyone know the 'shelf life' of the menu? How often will they be replaced?
...................................
Not a great impression when the theory is that the food is now 'premium'. Does anyone know the 'shelf life' of the menu? How often will they be replaced?
IIRC, we were assured during the pre-launch hype that the BoB offerings would be "seasonally-inspired"
It remains to be seen whether there will indeed be any significant change or widening in the various menu items - 'seasonal' or otherwise.
As for the actual printed menus, time will tell whether
a) these are replaced when they become tatty, b) only when the food itself changes, or c) BA are sufficiently inspired to replace them at all.