Problem on BA.com checking reward flight availability
Nov 18, 2016, 1:14 am
#31
Join Date: Mar 2010
Location: London
Programs: BAEC, AA, Emirates, Hilton, Hyatt, Taj Hotels
Posts: 2,345
Well, unless this is intentional (and you never know nowadays) it's possibly a consequence of BA laying off a load of IT people.
Some of the people at BA must be feeling the same way as the crew of the Titanic on that last night '....this surely can't be happening can it?.....oh, yes it is...'
C'mon Senor Cruz - pull your finger out!
Some of the people at BA must be feeling the same way as the crew of the Titanic on that last night '....this surely can't be happening can it?.....oh, yes it is...'
C'mon Senor Cruz - pull your finger out!
Nov 18, 2016, 8:14 am
#33
formerly htang333
Join Date: Apr 2014
Location: Wi-Fi
Programs: Virtuoso, Top Ranked: Four Seasons (Top 25 Advisor), AMAN (Top 50), Rosewood, Hyatt Prive, etc.
Posts: 1,455
Can confirm that problem for me is also only for flights prior to Jan 11.
Search works for anything after.
Search works for anything after.
Nov 18, 2016, 11:54 am
#34
Join Date: Mar 2010
Location: London
Programs: BAEC, AA, Emirates, Hilton, Hyatt, Taj Hotels
Posts: 2,345
May have to resort to a revenue ticket, which will definitely not be on BA.
Grrrr
Nov 18, 2016, 1:44 pm
#36
Join Date: Apr 2010
Posts: 538
Nov 19, 2016, 12:21 am
#38
Join Date: Mar 2010
Location: London
Programs: BAEC, AA, Emirates, Hilton, Hyatt, Taj Hotels
Posts: 2,345
Any correlation here between this and the recent clear out at BA's IT department?
When will businesses ever learn - and we see it time and time again - that you if you don't invest in people, things go wrong. Anyone can 'downsize' a business, cut costs to the bone, outsource inappropriately, demoralise the staff that are left. Eventually the paying customer cottons on that all is not well and moves on.
What you actually need is talent to drive a business forward with the support of the staff, hire the best, boost morale and (re)build a business that will be fit for the future and robust enough to get through storms ahead.
Trouble is that this requires a long-term vision and planning for future generations of staff and customers. This lot are only interested in the next Q numbers and don't really give a stuff about the airline once they've moved on. And they give even less of a stuff about the customer - see threads ad nauseam about how customer service in just about every aspect has dropped off a cliff recently.
Rant over.
Nov 19, 2016, 2:04 pm
#41
Join Date: Apr 2016
Location: Dortmund
Programs: BA Silver
Posts: 7
Not working for dates after 1/11/17. Want to book DUS-SFO for October '17 on AB and those flights don't show up either. Double checked on the AA Award search and it shows the flight.
First time I want to redeem avios and now their system won't let me 😥
First time I want to redeem avios and now their system won't let me 😥