Sep 29, 2016, 2:55 am
Last edit by: Aus_Mal
This thread is for opinions on the concept of Buy on Board, concerned with the rights or wrongs of the decision to introduce it.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
Buy on board: Implemented on BA short haul - opinions on the concept
Sep 30, 2016, 11:44 am
#841
Join Date: Nov 2003
Location: Scotland
Programs: BA silver
Posts: 1,850
i have looked on the BA site and can't see where it specifies payments by contactless cards only.Where is this info?
I have refused to have a contactless card. So do people have to dehydrate now if they don't have one?
Also on my connecting flight before flying F, are they really expecting us to pay even for a glass of water?
I have refused to have a contactless card. So do people have to dehydrate now if they don't have one?
Also on my connecting flight before flying F, are they really expecting us to pay even for a glass of water?
Sep 30, 2016, 11:48 am
#842
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
Sep 30, 2016, 12:00 pm
#843
Join Date: Nov 2003
Location: Scotland
Programs: BA silver
Posts: 1,850
pre departure f&b order
Want to take the stress out of waiting to be served? Pre- order your M&S plain food and drink. Our latest enhancemint means there will be a pick up point at the plane enterance where our handy re-usable cardboard box will be filled with your choice from our selection of savoury nibbles and indulgent treets plus our specially designed sytrofoam cups of wine or beer. We are proud to say
BA- SERVES YOU RIGHT!
Want to take the stress out of waiting to be served? Pre- order your M&S plain food and drink. Our latest enhancemint means there will be a pick up point at the plane enterance where our handy re-usable cardboard box will be filled with your choice from our selection of savoury nibbles and indulgent treets plus our specially designed sytrofoam cups of wine or beer. We are proud to say
BA- SERVES YOU RIGHT!
Sep 30, 2016, 12:16 pm
#844
Join Date: Dec 2013
Location: England
Programs: BAEC
Posts: 1,006
Deleted
Last edited by Nimrod1965; Jan 1, 2017 at 8:32 am
Sep 30, 2016, 12:29 pm
#845
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,094
i have looked on the BA site and can't see where it specifies payments by contactless cards only.Where is this info?
I have refused to have a contactless card. So do people have to dehydrate now if they don't have one?
Also on my connecting flight before flying F, are they really expecting us to pay even for a glass of water?
I have refused to have a contactless card. So do people have to dehydrate now if they don't have one?
Also on my connecting flight before flying F, are they really expecting us to pay even for a glass of water?
Sep 30, 2016, 12:40 pm
#846
Join Date: Jul 2010
Location: Forest of Dean
Programs: BAEC Gold, IHG Platinum
Posts: 84
I have several affected flights and others not (CE)
Has anyone successfully claimed the 1000 avios mentioned in the wiki and is it per person and per sector?
Has anyone successfully claimed the 1000 avios mentioned in the wiki and is it per person and per sector?
Sep 30, 2016, 12:42 pm
#847
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,531
Will that even be offered though, or do we have to tell the against-their-will sales team when they come through with the mobile shop that we'd appreciate them returning to the galley to get us a glass of included-in-the-price-of-your-ticket water?
Sep 30, 2016, 12:43 pm
#848
Join Date: Jan 2011
Location: AMS+IAH
Programs: Lufthansa: Senator || IHG: Diamond Royal Ambassador Inner Circle || Plutonium Status
Posts: 3,505
I wish the FA's lots of luck with all these enhancements, it won't be easy.
Am i affected?
Yes, ukdomestic (GLA/EDI) / LHR/LCY - AMS with an open bar makes the time go faster and have a moment's relief. Ok, i could go without alcohol but i feel diddled not even getting a cup of tea
Am i affected?
Yes, ukdomestic (GLA/EDI) / LHR/LCY - AMS with an open bar makes the time go faster and have a moment's relief. Ok, i could go without alcohol but i feel diddled not even getting a cup of tea
Sep 30, 2016, 12:58 pm
#849
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
Am I affected? Realistically not, since we seem to book into CE JER-LGW before flying onwards.
BUT ... our first genuine ET booking for next March (JER-LGW) will be impacted. We can survive 35-45 minutes in the air, but it's the whole BA "DOWNGRADE" thing that gets me. I was looking at U2 out of JER last evening, when my iMac decided to die on me* ... perhaps that's another BA 'enhancement'?
We now minimise our expenditure with BA. From 100% to around 25%, it seems.
* The posted from my new iMac 27"
BUT ... our first genuine ET booking for next March (JER-LGW) will be impacted. We can survive 35-45 minutes in the air, but it's the whole BA "DOWNGRADE" thing that gets me. I was looking at U2 out of JER last evening, when my iMac decided to die on me* ... perhaps that's another BA 'enhancement'?
We now minimise our expenditure with BA. From 100% to around 25%, it seems.
* The posted from my new iMac 27"
Sep 30, 2016, 1:01 pm
#850
Join Date: Feb 2009
Posts: 64
I'm making a mental note now in case I book any BA flights after January. If I can't sit in the first couple of rows, I will have to choose the back rows. Not being gold I can't choose row 1 so I usually try for the exit row. But now, with trollies likely to be blocking the aisle for most of the flight, I want to make sure I can visit the loo easily if I need it.
Sep 30, 2016, 1:09 pm
#851
Join Date: Aug 2013
Posts: 8,770
It's not contactless cards only. It's cards only - no cash. Both contactless and non-contactless cards will be accepted.
Sep 30, 2016, 1:11 pm
#852
Join Date: Aug 2013
Posts: 8,770
I'm making a mental note now in case I book any BA flights after January. If I can't sit in the first couple of rows, I will have to choose the back rows. Not being gold I can't choose row 1 so I usually try for the exit row. But now, with trollies likely to be blocking the aisle for most of the flight, I want to make sure I can visit the loo easily if I need it.
Sep 30, 2016, 1:24 pm
#853
Suspended
Join Date: Sep 2014
Location: UK
Programs: Marriott Platinum and BAEC blue again :'(
Posts: 376
So my M&S £4.50 lunch time meal deal will become the £7.50 BA meal deal. Pfft! I would rather not eat.
Sep 30, 2016, 1:53 pm
#855
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,691