Self-Upgrader Ate My Wife's Meal
May 12, 2016, 3:14 pm
#16
Join Date: Aug 2012
Location: Provincie Antwerpen, Vlaanderen, België
Programs: MUCCI Gold
Posts: 2,512
The problem is that they can also pick and choose fares for refund purposes (and they probably will), and calculate the difference based on a full fare Y ticket and the cheapest I class club fare they can find. Don't be surprised if this results in a refund of about 23 pence.
May 12, 2016, 3:18 pm
#17
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
May 12, 2016, 6:43 pm
#19
Join Date: Feb 2007
Location: North of the Highland line
Programs: BA Gold IHG Ambassador Spire Shangri La Diamond
Posts: 694
Recently I posted a slightly more minor issue, I was on a CE flight that had no champagne etc because all the drink was drunk on the outbound. Now at least I did get the marginally better meal but I was on a plane with no better legroom than ET.
My complaint to BA has produced a response that they are looking at how to avoid this happening again and hope I enjoy flying with them in the future.
No other recompense/points adjustment given.
Maybe a breakfast is worth more.....
My complaint to BA has produced a response that they are looking at how to avoid this happening again and hope I enjoy flying with them in the future.
No other recompense/points adjustment given.
Maybe a breakfast is worth more.....
May 12, 2016, 7:11 pm
#20
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,668
The title is misleading, I thought there will be some sort of meal grabbing, an altercation, wife went to restroom and meal was stolen, something more dramatic than this...How about my compensation from what I was expecting and what I received? 
Anyway, your case has been logged in behind all the other cases of self-upgraders who ate someone's wife's meals, and BA will respond soon. It is a very common situation at BA.
Anyway, your case has been logged in behind all the other cases of self-upgraders who ate someone's wife's meals, and BA will respond soon. It is a very common situation at BA.
May 12, 2016, 7:50 pm
#22
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,990
Not to trivialize the OP's wife's less than satisfactory experience on the flight but the thread title is one of the best I've seen on FT.
May 13, 2016, 12:00 am
#24
Join Date: Jun 2013
Location: UK
Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci
Posts: 4,457
The revised title is: "10 reasons BA let a self-upgrader eat his wife and child, number 7 will blow your mind!" next to a photo of the BA 777 on fire at LAS.
May 13, 2016, 12:11 am
#25
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Your revised title sounds like the "news" on the homepage of FT.
May 13, 2016, 1:09 am
#26
Join Date: Sep 2014
Location: Brexile in ADB
Programs: BA, TK, HHonours, Le Club, Best Western Rewards
Posts: 7,067
Last edited by Worcester; May 13, 2016 at 1:28 am
May 13, 2016, 2:00 am
#28
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
Sorry to read of the experience of the OP's wife.
I hope that BA provide an apology and some suitable compensation. Please let us know the eventual outcome.
I hope they follow up with the Purser. At the very least, he or she was not looking at the PIL to address the passengers by their names.
I hope that BA provide an apology and some suitable compensation. Please let us know the eventual outcome.
I hope they follow up with the Purser. At the very least, he or she was not looking at the PIL to address the passengers by their names.