Last edit by: KARFA
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Welcome to this guide. If you are arriving at LHR and connecting to, from, or within T5 than this guide should help provide some practical information about how your connection will work. There are a number of types of connections which you may end up doing at T5 and hopefully all should be covered in this guide.
- General Layout of LHR and T5 - including information on underground walkways
- Arriving and Departing Gate Information
- Diagram of FCC
- Diagram of DUB Arrivals Area
- Arriving from the UK - Connections and Arrivals
- Arriving from DUB - Connections and Arrivals
- Arriving on an International Flight (not inc. DUB) - Connections and Arrivals
- T5B to T5B Connections, T5C to T5C Connections, and T5B to T2/3/4 Connections
- T2/3/4 to T5 Connections
- Arriving at T5 and Crossing the UK Border at T2/3/4, Connecting to an AA Flight Departing From T3, Checked Bags, Connections to LCY/LGW Flights, Duty Free
- New FCC in LHR T3 (July 2018)
A Guide to Connecting at LHR T5
#47
Join Date: Oct 2012
Location: Helvetia
Programs: AS; BA Silver; UA; HH Gold; Sprüngli Connaisseur
Posts: 2,963
This presumably this is the lifts landside to take you from arrivals to departures? If exiting via baggage carousel 9, the Orange lift is in front of you and indeed the best way for South security. [If heading for North security you need to exit by baggage carousel 5]. You may need to push both buttons since the two lifts aren't connected for some reason. Not all lifts and not all escalators get you to the departure floor so it's worth knowing.
I wouldn't use the lift to go from the back of passports down to baggage reclaim, that is too short to be worth it.
EDIT: New FT function for adding photos! Click on the thumbnail for a fuller map of the exit route after the e-gates / UK Border / Dublin landside route:
I wouldn't use the lift to go from the back of passports down to baggage reclaim, that is too short to be worth it.
EDIT: New FT function for adding photos! Click on the thumbnail for a fuller map of the exit route after the e-gates / UK Border / Dublin landside route:
Thanks for this. I hadn't realized there were two sets of customs exits, and I had been choosing the North set. Going South instead should save me another 10 minutes.
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#48
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 65,137
South is indeed shorter, distance wise, and still best on the whole I think. But the North Fast Track appears only to be known by Flyertalkers! I've rarely seen anyone else in it when I've used it.
#49
Join Date: Oct 2012
Location: Helvetia
Programs: AS; BA Silver; UA; HH Gold; Sprüngli Connaisseur
Posts: 2,963
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#51
Ambassador, British Airways; FlyerTalk Posting Legend
Original Poster
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 43,799
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#54
Join Date: Jul 2014
Location: NCL
Programs: FB Plat; BAEC Gold
Posts: 933
Great thread Karfa very informative and it will prove a great tool for the many questions that come up about connecting at LHR.
I am not sure on the rules but it may be worth adding to the UK and Ireland forum, a similar question is often asked there.
I am not sure on the rules but it may be worth adding to the UK and Ireland forum, a similar question is often asked there.
#57
Join Date: Dec 2013
Location: UK
Programs: BAEC
Posts: 663
Sorry, I try and usually leave a bit of wiggle room in the timings but a family member is delayed on a their inbound flight and is going to be doing a T3 (Int) > T5 (UK) connection.
Do they go through conformance at T5 and if so is the timings still 35 min?
Thanks in advance.
Do they go through conformance at T5 and if so is the timings still 35 min?
Thanks in advance.
#59
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 65,137
Yes. It's always 35 minutes if going the e-gates route, counted at the entrance of security at the departure level of T5, it can be as low as 21 minutes if going via Flight Connections and HBO - counted from the BA desk in front of the T5 UK Border Force checkpoint. Consequently if time is tight it is best to go via Flight Connections. However if it is a through ticket, and BA believe the connection is non-viable, then it may be auto-rebooked anyway if the connection from T3 to T5 falls much below 75 minutes.
#60
Join Date: Dec 2013
Location: UK
Programs: BAEC
Posts: 663
Yes. It's always 35 minutes if going the e-gates route, counted at the entrance of security at the departure level of T5, it can be as low as 21 minutes if going via Flight Connections and HBO - counted from the BA desk in front of the T5 UK Border Force checkpoint. Consequently if time is tight it is best to go via Flight Connections. However if it is a through ticket, and BA believe the connection is non-viable, then it may be auto-rebooked anyway if the connection from T3 to T5 falls much below 75 minutes.
So, are you saying that conformance is less than 35 min when going through airside connections?