Broken seat in F....
#46
Join Date: Jul 2011
Programs: BAEC Gold, Marriott Plat
Posts: 686
I flew on honeymoon in first to Singapore on one of the old 747s (although it was new first it was still pretty tatty). We were sat in 1a and 2a and neither of our lamp lights would switch off. CC draped something over them and I dutifully went to sleep, thinking no more of it. Until I read on here that someone had complained about the same issue and got some vast number of avios as compo! Where there's blame, there's a claim
#47
Join Date: Feb 2010
Location: London
Programs: BA GGL (for now) and Lifetime Gold, Marriott fan thanks to Bonvoy Moments
Posts: 5,115
They weren't sitting beside each other anyway if they chose 1k and 2k, at least in 1k and 2a they can look at each other
#48
Join Date: Sep 2007
Location: BOS
Programs: BA - Blue > Bronze > Silver > Bronze > Blue
Posts: 6,812
They were lined up behind one another as the middle seats were all taken, so they wouldn't be making a complaint about not being sat together in the first place, more that they were further inconvenienced by the second change.
And can you prove BA blacklist passengers for complaints? If not please stop scaremongering the young man out of choosing to make one
And can you prove BA blacklist passengers for complaints? If not please stop scaremongering the young man out of choosing to make one
If the OP really believes that having to walk a few extra feat is truly worth of a complaint, then it's obviously his right to do so. If he's just hoping to make a few Avios on the side due to what will actuall turn out to be a problem to his benefit and does so regularly, he'll quickly begin to receive short shrift for his complaints!
As someone who worked in a call center for a year post Uni, I've very much learnt to pick your battles with CS!