Masters Thesis Study, help requested : Which loyalty benefits do you value the most?
#16
Done, some interesting questions, but I often felt there is a lot to be said about the wider alliance-wide benefits that would impact some answers, but none of this has been asked.
#20
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#21
Original Member
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Masters Thesis Study, help requested : Which loyalty benefits do you value the most?
Done. Would you be sharing the final results? It would be great to see the results of your study. Thanks very much.
#22
Join Date: Apr 2004
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Have now completed your fascinating survey as objectively as possible (for a classical economist who's recently discovered behavioural science). Sampling difficulties aside, it would have been instructive to include Virgin Atlantic Flying Club as well as BA Executive Club, since many UK-based FT'ers belong to both.
#26
Join Date: Jan 2005
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And during those 14 years therefore, I would have had a different 'average BAEC experience' to my actual experience in any one year. That 'average experience' over time is what affects my loyalty and views of the benefits of BAEC, much more that what might happen in any one year. This is also important if one considers that for many of us, if you want to save up for a LH trip in F, you will need loyalty over a number of years on one airline (or alliance) to save up the requisite mileage.
PS Accept that this is my view and for others... YMMV.
#28
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#29
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#30
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