BA Future Labs New boarding experiment...
Apr 19, 2015, 3:57 am
#16
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,093
If BA got rid of the zig-zag boarding lines and created straight lines by zones or rows (like UA does) it might not take too much space. Some people will join the lines and some will stay seated.
All my US flights are from LCY for the next couple of months so I won't get to enjoy the new trial
All my US flights are from LCY for the next couple of months so I won't get to enjoy the new trial
Apr 19, 2015, 5:37 am
#17
Moderator: Qatar Airways
Original Poster
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Apr 19, 2015, 5:40 am
#19
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,698
Apr 19, 2015, 6:00 am
#24
Join Date: Apr 2012
Location: LHR
Programs: BA GGL/GfL, A3 Gold, HH Diamond, IHG Gold
Posts: 320
Apr 19, 2015, 6:05 am
#25
Join Date: May 2012
Location: London
Programs: BA Gold, HH Diamond
Posts: 663
I got this too, although there was no mention of it being a boarding trial, and I'm not sure the wording indicates one...
"Flying between May 15 and end of June
Flying from London Heathrow
BA are trialling a new service on a select number of routes. .This week we’d like to hear if you’re flying on one of them…
This very short survey should only take 2 minutes of your time and if you are flying on one of these routes, we may have the opportunity to take part in a special task with a cash incentive as a thank you."
I'm assuming the "we may have the opportunity" bit is BA's usual lack of proof reading and they actually mean me. Although if BA wants to do the task and still reward me, I'm fine with that too.
"Flying between May 15 and end of June
Flying from London Heathrow
BA are trialling a new service on a select number of routes. .This week we’d like to hear if you’re flying on one of them…
This very short survey should only take 2 minutes of your time and if you are flying on one of these routes, we may have the opportunity to take part in a special task with a cash incentive as a thank you."
I'm assuming the "we may have the opportunity" bit is BA's usual lack of proof reading and they actually mean me. Although if BA wants to do the task and still reward me, I'm fine with that too.
Apr 19, 2015, 6:06 am
#26
Join Date: Jun 2004
Location: Europe
Programs: Oneworld & Star Alliance
Posts: 205
BA Future Labs New boarding experiment...
For years I have lamented the fact BA has not learnt from their OneWorld partner - AA's superior boarding experience using *big bold letter* Group # on everybody's boarding pass generally works well.
If one is travelling in a premium cabin (fewer people than econ) or is at an elite level (thus usually experienced & knowledgable - i.e. a fast boarder) - you get onboard first. Then everyone else infills based on cabin and seat type.
Even people who almost never travel seem to "get it" and not cause blockage and delay. When AA announces "Group 1 is boarding" and you look down at your boarding pass and it says "Group 4", even with mental health issues one would still understand you need to wait.
This best practice should be industry standard.
If one is travelling in a premium cabin (fewer people than econ) or is at an elite level (thus usually experienced & knowledgable - i.e. a fast boarder) - you get onboard first. Then everyone else infills based on cabin and seat type.
Even people who almost never travel seem to "get it" and not cause blockage and delay. When AA announces "Group 1 is boarding" and you look down at your boarding pass and it says "Group 4", even with mental health issues one would still understand you need to wait.
This best practice should be industry standard.
Apr 19, 2015, 6:12 am
#27
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
And the proactive gate checking routine for oversize bags on full flights
Apr 19, 2015, 6:13 am
#28
Join Date: Oct 2003
Location: London
Posts: 3,500
May 6, 2015, 4:32 am
#29
Join Date: May 2012
Location: London
Programs: BA Gold, HH Diamond
Posts: 663
To update on this thread, I received another FutureLabs survey on this experiment today:
"As we have mentioned previously BA are trialling a new service on a small number of routes. We think you might be flying on one of these routes but we’re keen to find out a bit more information from you.
This very short survey should only take 2 minutes of your time and if you are flying on one of these routes (and are flying in the relevant cabin) then, as we mentioned before, we may have an opportunity for you to take part in a special task with a cash incentive as a thank you."
Although I'm no longer flying during the period in question (some of May and June, from the looks of it), I'm quitenosey curious, so I decided to fill in the survey anyway. The same routes were listed, and I was then asked for my cabin of travel - I chose WTP, thinking that was hedging my bets...
"Thank you very much for your time today, we really appreciate you taking part. Unfotunately the new service that BA are thinking of running will only be available for those travelling in World Traveller / Economy. Thank you for taking part and hopefully we’ll have a new topic that is relevant for you on Future Lab soon."
Darn it!!!
Has anyone else received the survey? If so, please say you're flying WT so we can find out what it's all about!!
"As we have mentioned previously BA are trialling a new service on a small number of routes. We think you might be flying on one of these routes but we’re keen to find out a bit more information from you.
This very short survey should only take 2 minutes of your time and if you are flying on one of these routes (and are flying in the relevant cabin) then, as we mentioned before, we may have an opportunity for you to take part in a special task with a cash incentive as a thank you."
Although I'm no longer flying during the period in question (some of May and June, from the looks of it), I'm quite
"Thank you very much for your time today, we really appreciate you taking part. Unfotunately the new service that BA are thinking of running will only be available for those travelling in World Traveller / Economy. Thank you for taking part and hopefully we’ll have a new topic that is relevant for you on Future Lab soon."
Darn it!!!Has anyone else received the survey? If so, please say you're flying WT so we can find out what it's all about!!
May 6, 2015, 5:35 am
#30
Moderator: Qatar Airways
Original Poster
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
To update on this thread, I received another FutureLabs survey on this experiment today:
"As we have mentioned previously BA are trialling a new service on a small number of routes. We think you might be flying on one of these routes but we’re keen to find out a bit more information from you.
This very short survey should only take 2 minutes of your time and if you are flying on one of these routes (and are flying in the relevant cabin) then, as we mentioned before, we may have an opportunity for you to take part in a special task with a cash incentive as a thank you."
Although I'm no longer flying during the period in question (some of May and June, from the looks of it), I'm quitenosey curious, so I decided to fill in the survey anyway. The same routes were listed, and I was then asked for my cabin of travel - I chose WTP, thinking that was hedging my bets...
"Thank you very much for your time today, we really appreciate you taking part. Unfotunately the new service that BA are thinking of running will only be available for those travelling in World Traveller / Economy. Thank you for taking part and hopefully we’ll have a new topic that is relevant for you on Future Lab soon." Darn it!!!
Has anyone else received the survey? If so, please say you're flying WT so we can find out what it's all about!!
"As we have mentioned previously BA are trialling a new service on a small number of routes. We think you might be flying on one of these routes but we’re keen to find out a bit more information from you.
This very short survey should only take 2 minutes of your time and if you are flying on one of these routes (and are flying in the relevant cabin) then, as we mentioned before, we may have an opportunity for you to take part in a special task with a cash incentive as a thank you."
Although I'm no longer flying during the period in question (some of May and June, from the looks of it), I'm quite
"Thank you very much for your time today, we really appreciate you taking part. Unfotunately the new service that BA are thinking of running will only be available for those travelling in World Traveller / Economy. Thank you for taking part and hopefully we’ll have a new topic that is relevant for you on Future Lab soon."
Darn it!!!Has anyone else received the survey? If so, please say you're flying WT so we can find out what it's all about!!