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Ba.com charging EC Gold for seat assignment.

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Ba.com charging EC Gold for seat assignment.

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Old Feb 24, 2015, 8:29 pm
  #1  
Original Poster
 
Join Date: May 2012
Programs: KA "The Elite"
Posts: 195
Ba.com charging EC Gold for seat assignment.

Been happening for 2 days. Ba.com is trying to charge seat assignment fee on Gold member booking. Is this happening to other people?
longliveKA is offline  
Old Feb 24, 2015, 8:32 pm
  #2  
 
Join Date: May 2012
Location: Ipswich
Posts: 7,543
Not for me.
windowontheAside is offline  
Old Feb 24, 2015, 8:38 pm
  #3  
 
Join Date: Sep 2013
Posts: 187
Are you trying to select a seat whilst making a new booking? That seems to mess it up a little. Wait until it's showing on your BAEC page and then try MMB.
TATLTale is offline  
Old Feb 24, 2015, 10:37 pm
  #4  
Original Poster
 
Join Date: May 2012
Programs: KA "The Elite"
Posts: 195
Yes when making a new booking. Will try from Manage booking then.

Cheers!
longliveKA is offline  
Old Feb 25, 2015, 3:11 am
  #5  
 
Join Date: Aug 2007
Location: 15 minutes west of LHR, Stockholm, or somewhere inbetween.
Programs: BAEC Gold GGL, CCR, GfL, Mucci des Recherches des Consommations Exotiques.
Posts: 2,463
This happened to me a while back, so I completed the booking without selecting a seat and then, once the booking had been made, I went in to MMB and could select a seat without paying.

bjorns
bjorns is offline  
Old Feb 25, 2015, 3:15 am
  #6  
 
Join Date: Oct 2004
Location: London
Programs: MUCCI; BAEC Lifetime Gold; Marriott Bonvoy Emeritus Titanium; Hertz#1, Avis President’s Club
Posts: 3,214
I have also noticed that when making a booking row 1 in F is not available to me as a GCH, but it is OK if I then go back to the booking in MMB.
johnaalex is offline  
Old Feb 25, 2015, 3:23 am
  #7  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,982
This sounds like the same bug that occured a month or two ago (sorry I can't find the thread atm). Basically when booking ba.com would try and charge a seat selection fee even when you were signed in to your BAEC account at the time, but if you went in MMB afterwards seat selection was free.
KARFA is online now  
Old Feb 26, 2015, 8:13 am
  #8  
 
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
Gold member and website asking me to pay for Club seats. System error?

Yesterday I was trying to book two of us into Euro Traveller on a short haul flight. My friend is a new member of the BAEC. As a Gold member I thought we could both sit together free. The website was asking me to pay £15 for him for a seat, while my selection was free. No booking was completed.

Today the situation has worsened: I am being asked to pay £22 for a Club Europe seat on a speculative flight to GRX.

I am a current Gold member and have been so for ages.

What's going on?
Dicksbits is offline  
Old Feb 26, 2015, 8:17 am
  #9  
 
Join Date: Jan 2013
Location: Duchy of Milan
Programs: BA Gold, TK Elite, AZ CFP
Posts: 1,857
I noticed the same bug this morning while making a reservation. I proceeded without selecting seats and called the call center.

I hope they'll fix it soon!
themapelligroup is offline  
Old Feb 26, 2015, 8:19 am
  #10  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,982
This bug was noted the other day in another thread. Just book without selecting a seat and select as normal with MMB.

http://www.flyertalk.com/forum/briti...ssignment.html
KARFA is online now  
Old Feb 26, 2015, 8:27 am
  #11  
 
Join Date: Jan 2012
Location: London
Programs: BA BLUE BADGE
Posts: 1,324
It a trial.

This enhancement will be rolled out before year's end.

Lioneye is offline  
Old Feb 26, 2015, 8:36 am
  #12  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,982
Originally Posted by Lioneye
It a trial.

This enhancement will be rolled out before year's end.

No it's not. As noted there was a similar bug a few months ago and it was fixed. Also it is fine in MMB.
KARFA is online now  
Old Feb 26, 2015, 8:49 am
  #13  
 
Join Date: Jan 2012
Location: London
Programs: BA BLUE BADGE
Posts: 1,324
Yep, it was somewhat tongue in cheek...........but at the current rate of enhancements who knows?
Lioneye is offline  
Old Feb 26, 2015, 9:17 am
  #14  
 
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 679
Originally Posted by Lioneye
Yep, it was somewhat tongue in cheek...........but at the current rate of enhancements who knows?
Many a true word...........
'andad is offline  
Old Feb 26, 2015, 9:38 am
  #15  
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Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
When booking a flight just now I had the same - I hadn't seen that for a few months. I simply booked and then went into MMB to get my seat.

Not that there were any decent ones left anyways. Gotta love being >row 20 on an A3xx.
EuropeanPete is offline  


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