Ba.com charging EC Gold for seat assignment.

Old Feb 24, 15, 9:29 pm
  #1  
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Join Date: May 2012
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Ba.com charging EC Gold for seat assignment.

Been happening for 2 days. Ba.com is trying to charge seat assignment fee on Gold member booking. Is this happening to other people?
longliveKA is offline  
Old Feb 24, 15, 9:32 pm
  #2  
 
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Not for me.
windowontheAside is offline  
Old Feb 24, 15, 9:38 pm
  #3  
 
Join Date: Sep 2013
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Are you trying to select a seat whilst making a new booking? That seems to mess it up a little. Wait until it's showing on your BAEC page and then try MMB.
TATLTale is offline  
Old Feb 24, 15, 11:37 pm
  #4  
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Yes when making a new booking. Will try from Manage booking then.

Cheers!
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Old Feb 25, 15, 4:11 am
  #5  
 
Join Date: Aug 2007
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This happened to me a while back, so I completed the booking without selecting a seat and then, once the booking had been made, I went in to MMB and could select a seat without paying.

bjorns
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Old Feb 25, 15, 4:15 am
  #6  
 
Join Date: Oct 2004
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I have also noticed that when making a booking row 1 in F is not available to me as a GCH, but it is OK if I then go back to the booking in MMB.
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Old Feb 25, 15, 4:23 am
  #7  
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This sounds like the same bug that occured a month or two ago (sorry I can't find the thread atm). Basically when booking ba.com would try and charge a seat selection fee even when you were signed in to your BAEC account at the time, but if you went in MMB afterwards seat selection was free.
KARFA is offline  
Old Feb 26, 15, 9:13 am
  #8  
 
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold
Posts: 1,938
Gold member and website asking me to pay for Club seats. System error?

Yesterday I was trying to book two of us into Euro Traveller on a short haul flight. My friend is a new member of the BAEC. As a Gold member I thought we could both sit together free. The website was asking me to pay 15 for him for a seat, while my selection was free. No booking was completed.

Today the situation has worsened: I am being asked to pay 22 for a Club Europe seat on a speculative flight to GRX.

I am a current Gold member and have been so for ages.

What's going on?
Dicksbits is offline  
Old Feb 26, 15, 9:17 am
  #9  
 
Join Date: Jan 2013
Location: Duchy of Milan
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I noticed the same bug this morning while making a reservation. I proceeded without selecting seats and called the call center.

I hope they'll fix it soon!
themapelligroup is offline  
Old Feb 26, 15, 9:19 am
  #10  
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This bug was noted the other day in another thread. Just book without selecting a seat and select as normal with MMB.

http://www.flyertalk.com/forum/briti...ssignment.html
KARFA is offline  
Old Feb 26, 15, 9:27 am
  #11  
 
Join Date: Jan 2012
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It a trial.

This enhancement will be rolled out before year's end.

Lioneye is offline  
Old Feb 26, 15, 9:36 am
  #12  
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Originally Posted by Lioneye View Post
It a trial.

This enhancement will be rolled out before year's end.

No it's not. As noted there was a similar bug a few months ago and it was fixed. Also it is fine in MMB.
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Old Feb 26, 15, 9:49 am
  #13  
 
Join Date: Jan 2012
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Yep, it was somewhat tongue in cheek...........but at the current rate of enhancements who knows?
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Old Feb 26, 15, 10:17 am
  #14  
 
Join Date: Dec 2010
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Originally Posted by Lioneye View Post
Yep, it was somewhat tongue in cheek...........but at the current rate of enhancements who knows?
Many a true word...........
'andad is offline  
Old Feb 26, 15, 10:38 am
  #15  
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When booking a flight just now I had the same - I hadn't seen that for a few months. I simply booked and then went into MMB to get my seat.

Not that there were any decent ones left anyways. Gotta love being >row 20 on an A3xx.
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