Not flying after online check-in
Jan 12, 2015, 3:08 am
#1
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Not flying after online check-in
I was booked onto a flight from Paris CDG last Friday evening, and I checked-in online for the flight on Thursday evening. On Friday morning, as the terrible events were unfolding, it appeared on the news that the authorities had closed two runways at CDG (I was unaware until checking later that CDG actually has four runways).
Not wanting to be stuck in Paris, I quickly found and purchased an earlier alternative flight leaving from Paris Orly. I ended up taking the earlier flight from Orly.
If you've already checked in online for a flight, but then don't turn up, what's the correct etiquette - should you contact the airline to tell them? If not, what's the point of OLCI?
Not wanting to be stuck in Paris, I quickly found and purchased an earlier alternative flight leaving from Paris Orly. I ended up taking the earlier flight from Orly.
If you've already checked in online for a flight, but then don't turn up, what's the correct etiquette - should you contact the airline to tell them? If not, what's the point of OLCI?
Jan 12, 2015, 3:50 am
#2
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At NCL, to give one example, if someone has OLCI and not turned up by the doors closing time, they will ring up security (after checking in the lounge) to see if passengers may be stuck there, and wait a few more minutes if necessary: at NCL they try to get away a few minutes early if they can.
Jan 12, 2015, 4:46 am
#3
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I must admit, with everything happening on Friday, and with this being the first time this has ever happened to me, I didn't even think of this until I was seated on the plane. If this ever does happen again, I will be sure to call them.
Jan 14, 2015, 2:27 pm
#4
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I'm assuming that ringing up BA to ask to be offloaded the last sector of an ex-EU would also be fine? Or speaking to an agent at the airport after arriving from the longhaul?
Jan 14, 2015, 4:34 pm
#5
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Is there such thing as an etiquette when talking about a single consumer versus a large corporation? For me etiquette refers to a social interaction from one person to the other, in this case a fellow passenger, crew, even a TSA agent!
Can't see anything good coming out of wasting time cancelling an OLCI (a) which should have been factored in the overbooking process and (b) where the favour will never be returned.
It may be different if you are the best known customer of that company, as CWS above, but for the masses I don't see an etiquette applying here.
Jan 14, 2015, 4:51 pm
#6
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The reason to call is that BA might have rebooked you under the circumstances or at least told you that your flight was operating. You would have saved the money on the new ticket.
In the ordinary course, if you are on a discounted ticket that does not include a refund and cannot be changed without a penalty exceeding the ticket's value, don't waste your money.
BA's IM software factors in noshows, overbooks for that reason and your noshow is what avoids an oversale from ocurring.
In the ordinary course, if you are on a discounted ticket that does not include a refund and cannot be changed without a penalty exceeding the ticket's value, don't waste your money.
BA's IM software factors in noshows, overbooks for that reason and your noshow is what avoids an oversale from ocurring.
Jan 15, 2015, 2:20 am
#7
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I was less worried about BA, and more concerned that fellow passengers may have been sat waiting in an airplane until the last minute, instead of leaving a bit earlier, because I had checked in, but not arrived at the gate.
Jan 15, 2015, 6:08 am
#9
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To be honest I've never missed a BA flight on purpose or by chance.
I used to fly LH when I was still a teen in Germany and once called to say that I would not be using my return leg. I was told the change would cost around 80 (can't remember exactly how much); when I said I'm not going to pay it and be a no show I was told I'd be fined over 100 euros if that happened.
Is this not the case anymore or just a different policy for BA?
I used to fly LH when I was still a teen in Germany and once called to say that I would not be using my return leg. I was told the change would cost around 80 (can't remember exactly how much); when I said I'm not going to pay it and be a no show I was told I'd be fined over 100 euros if that happened.
Is this not the case anymore or just a different policy for BA?