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Old Aug 10, 2022, 4:48 pm
  #1156  
A FlyerTalk Posting Legend
 
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
Originally Posted by andrewr1985
Another nice greeting today on BA247 in CW, didn’t catch title but silver tie so assuming CSD (or similar).

Actually felt like they were being genuine in asking if they could do anything to help and make the journey better.
I once had a fellow Glaswegian female Purser on the 247 in F. A lovely genuine woman who spent ages chatting with me.
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Old Aug 11, 2022, 2:43 am
  #1157  
 
Join Date: Sep 2016
Programs: Hilton/Diamond, BA/Gold
Posts: 158
Originally Posted by HIDDY;[url=tel:34504366
34504366[/url]]I once had a fellow Glaswegian female Purser on the 247 in F. A lovely genuine woman who spent ages chatting with me.
This was “only” in J, but given its on an A350 with CS, I’m not complaining!
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Old Aug 11, 2022, 3:16 am
  #1158  
 
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,559
Nothing this year so far from BA (I keep a note of them - that's sad!) - not that I expect it, but it's nice when it happens.
AA seem to be more proactive - at least on their internal flights in business, but seem totally confused if you're travelling in economy (does not compute mode).
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Old Aug 11, 2022, 3:42 am
  #1159  
 
Join Date: Aug 2022
Programs: British Airways
Posts: 5
Also feel a little embarrassed on short haul when they do it but still like the acknowledgement
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Old Aug 11, 2022, 3:45 am
  #1160  
 
Join Date: Jan 2021
Posts: 300
Dr I_concur and Mrs Dr G (not married!) travel as dr and are often asked by cabin crew what type we are. Both anaesthetists. Never been asked to help.

had personal gold greeting a couple of times.

flew to JFK in jan for special occasion. Cabin crew gave us a bottle of LPGS to celebrate.

we kept it for a few months and enjoyed it recently. Beats a personal greeting imo
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Old Aug 11, 2022, 6:07 am
  #1161  
 
Join Date: Mar 2022
Programs: BAEC Silver
Posts: 285
Not a gold, and I've never what you'd call a 'greeting' - as in a specific introduction just for that purpose.

But I have had a couple of uses of my name when asking me a question in CE; like whether I'd like a drink or something to eat. I rather like that approach - it's less fuss-making then coming over for an intro, but also shows they've taken the time to check the FF status of the cabin.

First time it happened, mind, I didn't know it was a thing - so I did a rather awkward little jump when my name was mentioned!
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Old Aug 11, 2022, 8:08 am
  #1162  
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Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
Agreeably surprised on Tuesday, at the aircraft door when showing our BPs, to get “Hello <first name>” and to the OH “Hello <different first name>” … especially as this was on Jet2 (LS), LBA to JER. 😎 ✔️
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Last edited by T8191; Aug 11, 2022 at 12:02 pm
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Old Aug 11, 2022, 10:43 am
  #1163  
 
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,921
Originally Posted by AviationMoose
Not a gold, and I've never what you'd call a 'greeting' - as in a specific introduction just for that purpose.

But I have had a couple of uses of my name when asking me a question in CE; like whether I'd like a drink or something to eat. I rather like that approach - it's less fuss-making then coming over for an intro, but also shows they've taken the time to check the FF status of the cabin.

First time it happened, mind, I didn't know it was a thing - so I did a rather awkward little jump when my name was mentioned!
the best crews use everyones name when serving them in business class. Not just on ba either.
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Old Aug 11, 2022, 10:51 am
  #1164  
 
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 2,068
Originally Posted by HIDDY
I once had a fellow Glaswegian female Purser on the 247 in F. A lovely genuine woman who spent ages chatting with me.
I caught your reply but didn't read up and automatically thought, "on the Boeing 247, that must have been some time ago!"
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Old Aug 11, 2022, 12:38 pm
  #1165  
 
Join Date: Mar 2022
Programs: BAEC Silver
Posts: 285
Originally Posted by scottishpoet
the best crews use everyones name when serving them in business class. Not just on ba either.
Fair point; in my (albeit limited) experience it was clearly just those with BAEC status, as it was me and two other people in the cabin.

My broader point was just I prefer it as a way to do it; I've seen the full-on approach to someone else in the quite intimate space that is a CE cabin and felt it was a bit... not awkward, but more of a 'you matter less' to everyone else.
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Old Aug 12, 2022, 3:44 pm
  #1166  
 
Join Date: Sep 2011
Location: BHD
Programs: BA Executive Club Silver
Posts: 575
Originally Posted by scottishpoet
the best crews use everyones name when serving them in business class. Not just on ba either.
Tonight on BHD to LHR everyone in CE (7 or 8 rows) was addressed by name including children as Master and Miss. Absolutely charming and delightful. I suspect that the person in front of us was high status because she was paid a bit more attention, but not overly fawning or over the top. Just shows you that a decent crew can actually make travelling with BA a pleasure sometimes.
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Old Aug 13, 2022, 4:45 am
  #1167  
 
Join Date: Sep 2007
Location: London UK
Programs: BAEC Silver,, Oman Air Gold
Posts: 747
Had my third ever Gold greeting on the LHR - OTP flight last night. She seemed a little bit shy in doing it but we chatted a bit and again as I waited to disembark.
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Old Aug 13, 2022, 6:44 am
  #1168  
 
Join Date: Sep 2004
Location: GLA
Programs: Chevalier de la Gallentrie - Knight of the Platinum Hair Brush, BA Gold, Hilton Gold
Posts: 1,389
Wednesday's GLA-LHR on the BA1499 - had a personal greeting (i'm assuming because i'm a gold) from the inflight manager whilst seated in 2D. I saw that he did the same for the gent in 1C before me, but we were the only two in the CE cabin specifically given that greeting at the start of the flight. Rest of service, all pax were called by their names (mr/mrs) - was a nice touch, and always appreciated.
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Old Aug 17, 2022, 1:14 am
  #1169  
formerly JackDann
 
Join Date: Oct 2017
Location: Northern Ireland
Posts: 1,658
Got a greeting this morning BHD-LHR for the first time and offered a cup of tea and some
shortbread which was much appreciated in the early hours - Also got an apology there was no food (Which of course I was not expecting anyway).

I noticed there were 5 Crew on the flight this morning as opposed to the usual recently which is 3 - also CE was pretty empty so allowed for a better all round service. Really nice to see!

Only downside is we’re at a bus gate and unfortunately no sign of any buses - hopefully not too much longer.
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Old Sep 2, 2022, 2:10 pm
  #1170  
 
Join Date: Mar 2012
Location: London
Programs: BAEC Gold for Life
Posts: 469
On the last couple of short haul flights in Y class, I have not only been personally greeted, but offered a drink. Today I accepted a cup of coffee and some Walkers Shortbread biscuits (far superior to the Bourbon and Custard Creams in the First lounge, btw). It wasn't just the cabin manager who greeted me, but two other cabin crew were particularly solicitous. If this happens regularly then it will become an expectation, but in the meantime, well done to Manager Hayley and her team on today's BA 412
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