Community
Wiki Posts
Search
Old May 21, 2014, 6:35 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: US @ DEN
Please list any issues/queries here. Updated to post # 87 plus 129.

iOS

Problem :
-upgrade button doesn’t work. It delivers MMB section but no upgrade ability (says to use normal website)
-seat map doesn’t work (just shows random symbols, not sure if iOS or Android related)
-BEY is in the "Europe" category rather than Middle East
-FDH: an extra "f"
-passbook error fails to download boarding pass - details here.
-On the flight status pages, there is no way to refresh the flight status to view latest information - surely you should be able to swipe down to refresh?
-Wifi password page lists closed BA lounges - Nairobi, Istanbul, Mumbai.
- app doesn't seem to update booking details when a return flight is changed via TA after outbound flown, second time I've experienced it recently (resolved when I check-in for booking via ba.com, albeit with a big of a lag - 5 mins+)
- Unable to download terminal maps because hard-coded server name no longer exists
- Ability to download mobile BPs is tied to phone clock showing 24 hours before departure whereas on connections and same-day returns the BP can be available before this.
-Business UK status not showning fast track status.
- The app fails to redirect to AA correctly to change seats on a BA booking
- receiving between 13-15 notifications per OLCI on notifications screen for each flight (testing ios10).
- App shuts down audio playing on other apps when certain BA app pages are loaded, including award search.
- The iPad app does not show the current year's tier points once you retain GGL. A panel on the My Account page, that I assume shows progress to the next tier, simply says you have retained GGL.
- as guest, Wallet boarding pass does not show oneworld status

Query :
-will gate numbers and baggage carousel numbers for non UK airports be displayed?
-Does the timer that determines how soon after departure time the "your next flight" section is updated work? And does this adjust with delays to the flight?
-where did the airport maps go?
-no pictures on the new destinations

Feature Request :
-Facility to add membership card to Wallet
-Booking of awards within the app
-GUI menu button move to left hand side
-synch across devices so if checked in on PC then ability to directly get BP
-gate number displayed on BP
-display booking class in MMB section under further details. (currently this only works using the upgrade button and then clicking on the flight segment in question)
-consistent UI (some sections are new and some revert to mobile site GUI)
-swipe to go back one step as per Apple standards
-change style to tabs instead of home screen and hamburger system
-weather shown should be for date of arrival (if less than 2 weeks away)
-HHA missing info (household account)
-resize add a booking on my bookings screen (too much real estate)
-contact us shows general contact info and not status specific info. (Gold line example)
-opton to turn off the return fares from London bit on bottom of home screen
-A hopeless request, but can it not be made to work with iOS6?
- For those of us who use both iOS and Android, minor request but can we have 'My account' list Avios and TPs in the same order (Android shows TPs then Avios, iOS shows Avios then TPs)
- Similarly can the menu be consistently either top left or top right on both (top right IMHO)
- Can it show LT TPs (at the very least in Full account details, if not on the main page with current Avios/TPs)
- Can it show GGL status on boarding passes please - if ba.com does, so should the app
- Add functionality to allow tracking of your bag (i.e. showing the last point of scan within the baggage tracing system) similar to that on the US Airways app.
- Add a CCR card display please.

Android

Problem :
-Flight Status, by Route & by Airport.
-The airport master data is loaded as :London, United Kingdom, LCY, City Airport
London, United Kingdom, LGW, Gatwick
London, United Kingdom, LHR, Heathrow
Which ever one you choose, it displays as "London, United..", so you can't tellwhich airport you've selected.
-upgrade button doesn’t work. It delivers sorry all available seats have been sold (incorrectly)
-changing seat button doesn’t work (may just be current BA.com issue related)
-seat map doesn’t work (just shows random symbols, not sure if iOS or Android related)
- Issues with reloading bookings after flight has been changed

Query :
-Android Widget no longer seems to exist. Is this intentional?
-version needed to upgrade app? (4.0.2 or earlier compatibility)?
-old boarding passes, are they still available? - yes, just go into previous bookings(EDIflyer)

Feature Request :
-Executive Club contact details (with the appropriate number for logged-in user's current tier)
-Booking of awards within the app
-add to calendar feature should allocate time according to flight duration not a fixed 1 hour
-smoother scrolling
-better contrast when Silver status and text at top of app window (white text)
- For those of us who use both iOS and Android, minor request but can we have 'My account' list Avios and TPs in the same order (Android shows TPs then Avios, iOS shows Avios then TPs)
- Similarly can the menu be consistently either top left or top right on both (top right IMHO)
- Can it show LT TPs (at the very least in Full account details, if not on the main page with current Avios/TPs)
- Can it show GGL status properly please - if ba.com does, so should the app

.
Print Wikipost

The British Airways iPhone & Android App

Thread Tools
 
Search this Thread
 
Old Sep 27, 2019, 12:50 pm
  #1276  
 
Join Date: Nov 2012
Location: Edinburgh
Programs: BA Gold. Flying Blue, Radisson, Accor
Posts: 289
They have just released an update which seems to fix the dark screen problem
wilsnunn likes this.
martin102 is offline  
Old Sep 27, 2019, 2:25 pm
  #1277  
 
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,807
Originally Posted by martin102
They have just released an update which seems to fix the dark screen problem
Thanks for that! Apparently since updating to iOS 13.1 my automatic app updates had stopped. Much better now - but noticeably slower
wilsnunn is offline  
Old Sep 30, 2019, 3:38 am
  #1278  
 
Join Date: Mar 2012
Location: London
Programs: BA Silver Seigneur des Horaires des Mucci.
Posts: 2,047
Anyone else get repeated calendar updates every time they log on
allturnleft is offline  
Old Sep 30, 2019, 10:00 am
  #1279  
 
Join Date: Oct 2013
Location: London
Programs: BAEC bouncing from Blue to Gold to Blue VSFC Red CXGreen Club Accor Platinum Hilton Silver.
Posts: 914
Originally Posted by allturnleft
Anyone else get repeated calendar updates every time they log on
Oh yeah it's a real PITA I'm thinking of deleting the app and going back to paper.
John
thejohn is offline  
Old Sep 30, 2019, 1:19 pm
  #1280  
 
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Originally Posted by allturnleft
Anyone else get repeated calendar updates every time they log on
yes!!! Oh my god, how annoying. I think I’ve been able to disable it by playing with Siri’s settings.
ringingup is offline  
Old Sep 30, 2019, 2:27 pm
  #1281  
 
Join Date: Oct 2017
Location: LHR
Programs: BA GGL, HH Diamond, IHG Diamond Amb
Posts: 377
Does anybody else get an issue when trying to book a return flight; on the inbound leg no flights are selectable despite there being seats available.

ceej123 is offline  
Old Oct 9, 2019, 3:55 am
  #1282  
 
Join Date: Oct 2019
Posts: 1
Multiple Calendar updates

Originally Posted by ringingup
yes!!! Oh my god, how annoying. I think I’ve been able to disable it by playing with Siri’s settings.

Has anyone got a fix for multiple calendar updates every time you log into the BA app?
Kevin Baker is offline  
Old Oct 9, 2019, 4:27 am
  #1283  
 
Join Date: Mar 2012
Location: London
Programs: BA Silver Seigneur des Horaires des Mucci.
Posts: 2,047
Originally Posted by Kevin Baker
Has anyone got a fix for multiple calendar updates every time you log into the BA app?
Go to the British Airways app in settings

Find Siri settings within this

Disable ‘allow Siri to learn from the app’
tenn_ace and LadyPenelope like this.
allturnleft is offline  
Old Oct 10, 2019, 3:02 am
  #1284  
 
Join Date: Feb 2005
Location: Moscow / Aylesbury / Leeds
Programs: BA-GGL, SU-G Agean, G,, Hhonours D, Starwood G, IHG G,
Posts: 1,531
Anyone else having iPhone App Issues

Seems the latest version is bug ridden. Constantly wanting entry and re-entry of PNR and name when checking seats or checking in. Having to log in on every screen.

terrible changes to what was a good app
Behindthecurtain is offline  
Old Oct 10, 2019, 3:04 am
  #1285  
 
Join Date: Aug 2006
Location: Switzerland
Posts: 1,593
Not sure whether the app is at fault or iOS 13.2, but the "today widget" doesn't work for me. It wouldn't load any flight details (time, gate, status) so all it was good for was as a way to open the main BA app, which did have all that info.
adrianlondon is offline  
Old Oct 10, 2019, 3:07 am
  #1286  
FlyerTalk Evangelist
 
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,272
Everybody !

https://www.headforpoints.com/2019/1...nches-antalya/

Head for Points article on the app receiving it's 1000th 1 star review !
mikeyfly is offline  
Old Oct 10, 2019, 3:48 am
  #1287  
 
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,807
Originally Posted by mikeyfly
Everybody !

https://www.headforpoints.com/2019/1...nches-antalya/

Head for Points article on the app receiving it's 1000th 1 star review !
That was the iPad app which has lost most of its functionality and can now only book flights, nothing more.
wilsnunn is offline  
Old Oct 10, 2019, 4:15 am
  #1288  
 
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,908
Interestingly the app has been remarkably stable for me in the last few weeks and I don't say that very often. I'm on iOS 13.1.2 so it may not be an OS issue. Although with the constantly changing Android and Apple OS, and the constantly changing App versions (with greater and greater widget integration), testing must be a bit of a challenge!
ThatT1Feeling is offline  
Old Oct 10, 2019, 6:42 am
  #1289  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,930
Originally Posted by Behindthecurtain
Seems the latest version is bug ridden. Constantly wanting entry and re-entry of PNR and name when checking seats or checking in. Having to log in on every screen.

terrible changes to what was a good app
I've been having similar intermittent issues on ba.com too.
Tobias-UK is offline  
Old Oct 10, 2019, 1:46 pm
  #1290  
 
Join Date: Oct 2005
Location: UK
Programs: BA GfL & GGL, FB Platinum, MB Titanium, Hilton Diamond
Posts: 2,403
Originally Posted by Behindthecurtain
Seems the latest version is bug ridden. Constantly wanting entry and re-entry of PNR and name when checking seats or checking in. Having to log in on every screen.

terrible changes to what was a good app
Been having the exact same issue for weeks. Regardless of the IOS version. I sent in some feedback via the app yesterday. Hopefully it doesn’t go into a black hole.
MaxFlyer is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.