Please help [missed flight, cancelled subseq sectors]
Mar 15, 2014, 5:04 pm
#1
Original Poster
Join Date: May 2013
Programs: QF Plat, TK Gold & AZ Freccia Alata Plus
Posts: 13
Please help [missed flight, cancelled subseq sectors]
My very anxious fiancé and I just checked and our upcoming flights have been cancelled!!
We just did EWR>LHR, LHR>DUB but our first flight being delayed meant we missed our connecting flight to DUB. All the flights with BA were full until very late in the evening, so they rebooked us on an Aer Lingus codeshare and we have arrived in Dublin all good until now...
I checked the MMB and the rest of our flights have been cancelled! All next week and the week after
DUB>LHR
LGW>MCO
MCO>DFW, DFW>HNL
They were all on the one ticket in Full Y and T.
I'm assuming that we've gone through as a no-show and cancelled the booking.
My main worry is that they will sell out the WT+ to MCO on Wednesday, in addition to the limited decent seats that we had reserved in the Y Cabin for MCO>HNL.
I cannot call until there call centre opens in 7 hours, but if any of you out there could help with what I should do should all my fears be realised and how I should approach the call with BA I'd very much appreciate. I have a very worried fiancé who won't be sleeping tonight. Just the other day they moved our seats from 12AB to 12A & 14F and that was enough anxiety for her.
Thanks in advance everyone
We just did EWR>LHR, LHR>DUB but our first flight being delayed meant we missed our connecting flight to DUB. All the flights with BA were full until very late in the evening, so they rebooked us on an Aer Lingus codeshare and we have arrived in Dublin all good until now...
I checked the MMB and the rest of our flights have been cancelled! All next week and the week after
DUB>LHR
LGW>MCO
MCO>DFW, DFW>HNL
They were all on the one ticket in Full Y and T.
I'm assuming that we've gone through as a no-show and cancelled the booking.
My main worry is that they will sell out the WT+ to MCO on Wednesday, in addition to the limited decent seats that we had reserved in the Y Cabin for MCO>HNL.
I cannot call until there call centre opens in 7 hours, but if any of you out there could help with what I should do should all my fears be realised and how I should approach the call with BA I'd very much appreciate. I have a very worried fiancé who won't be sleeping tonight. Just the other day they moved our seats from 12AB to 12A & 14F and that was enough anxiety for her.
Thanks in advance everyone
Mar 15, 2014, 5:11 pm
#3
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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Posts: 64,343
Sorry to hear about that, but it's standard practice, as you rightly indicate due to you being deemed a no show. Hopefully you will be re-instated swiftly and with any luck to your original seats. It's highly annoying when this happens, it can be remediated by asking the staff to check and reconfirm the booking after something like this, it's amazing how many agents are unaware that a rebook can have this effect. Something all travellers should bear in mind, I believe.
Perhaps you could call the US call centre? I think it's still open, but best to do it on Skype / VOIP due to call waiting times.
http://www.flyertalk.com/forum/briti...ntly-open.html
I doubt this will reassure your fiancé but there are plenty, plenty of aircraft going across the Atlantic over the time concerned, there are also plenty of seats on them too, so you will get rebooked and all will be fine. They are just a bus with wings.
Perhaps you could call the US call centre? I think it's still open, but best to do it on Skype / VOIP due to call waiting times.
http://www.flyertalk.com/forum/briti...ntly-open.html
I doubt this will reassure your fiancé but there are plenty, plenty of aircraft going across the Atlantic over the time concerned, there are also plenty of seats on them too, so you will get rebooked and all will be fine. They are just a bus with wings.
Jan 15, 2015, 2:25 am
#8
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,162
