BA it was good while it lasted
#121
Join Date: Oct 2012
Location: Newcastle
Programs: FB Platinum, EK Gold, BA Gold
Posts: 61
If the foot stool is lying on the floor, it shouldn't be left for the passenger to raise the issue.
#125
Join Date: Nov 2012
Location: Manchester but from Yorkshire better known as Gods country
Programs: BA Gold, , Sandals plat
Posts: 839
Balancing view
Having transferred my loyalty from Virgin to BA I believe that BA has many good points and having just flown out to Denver and back from Phoenix in club last week i must say that the service, food punctuality were excellent. I think the CW seat is on par with most other J class products. The only minus point is the CE product which can be variable. Last week in my case poor into London and excellent back to Alicante. I am going to HKG in December and looked at CX but having had great service from BA plus the new 380 I am quite happy to keep BA as mY airline of choice
#126
Join Date: Aug 2008
Posts: 3,932
They are immune to the problems of turbulence as they wear velco socks. That's why shortly after take off they get up and start chatting and doing things while all us passengers have to remain firmly tied down.
#127
Join Date: Jul 2002
Location: LCY
Posts: 1,222
Would it not have been more useful to mention the broken footrest before take off? They could then have summoned an engineer to at least attempt a fix.