Is it just me or does JFK suck?
Apr 12, 2013, 6:45 am
#33
Join Date: Mar 2009
Location: London
Programs: BA CCR/GGL, Hilton Diamond
Posts: 3,483
Apr 12, 2013, 7:45 am
#34
Join Date: Nov 2011
Posts: 1,866
JFK is usually fine until a problem arises then you can see the nasty, arrogant, aggressive attitude. 35,000 avios worth last November. Nothing short of trying to get my traveling companion to say the word "bomb" am sure said lady is not in a customer facing role anymore.
Apr 12, 2013, 11:36 am
#36
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,227
I find it's all the rules and regulations which makes flying nowadays very tiresome....the parts that are outwith the airlines control. Foe example the immigration process at some airports is a disgrace.
If you were guaranteed not to queue for more than 5 minutes at any given time flying today would be much more tolerable.
Apr 12, 2013, 1:08 pm
#40
Join Date: Dec 2006
Location: in a cabin
Posts: 6,523
(takes cover). For everyone's sake, it is better if their journey is as smooth as possible.Travel in South America with a pregnant lady and/or baby? Everyone more or less forces you to jump the lines, and staff are ready to speed things up.
As it should be.
Apr 12, 2013, 2:55 pm
#41
Original Poster
Join Date: Feb 2012
Programs: BA Bronze
Posts: 533
Phew.....cant reply to all comments too many. After my "rant" that it "sucked" it got worse. Sorry now back in UK it was "rubbish"
I dont expect any special treatment neither does my wife i never said i wanted or demanded that so let me clear that up dont even know why someone would say something i never said?! I assume by the comment i made about being unhappy Mrs C is asked to move cases is they were how do i explain it simply....heavy? I assume therefore youre either not married or expecting a child and therefore cant relate, if you have/are then good luck. Last time at JFK was great so yes probably an "off" day.
Ill summarise up the flight;
1. Boarded. Placed case in overhead bin god knows how cut finger on something v sharp never saw anything. Bled. Had to get plasters, wipes etc.
2. Take off is in typical style of my 5 BA flights in the last two weeks as per usual an hour late....
3. AVOD system was wierd couldnt hear voices barely only background noise, despite volume turned up. Headphones swapped. No better. Cant listen to AVOD give up.
4. Try and sleep. Seat reclines to lie flat eventually. As i move whole base of seat, the best way i can describe it rock like a cradle. Strange try turning on sides and back. Nope give up. Watch AVOD i cant listen to as every movement of bed made it worse.
5. No sleep offered breakfast.
6. Landing. Seat wont raise back to position properly. CC tells me to move it. Explain its been like that all flight. He was shocked asked if AVOD ever worked. Given apology form. Fill in.
7. Leave aircraft. CC apologises again and says "You might get 1000 airmiles for this you should claim".....Airmiles? I agree and thank him.
8. Board onward connection to MAN and yes you guessed it....its just under an hour late taking off....
9. Back home. At last.
Also to answer some of the posts. Yes it took 1 1/2hrs i was amazed it was bumper to bumper all the way and yes en route their was a minor accident other side of freeway (road)......
Pre flight dining was really good IMO. Lounge got quieter heat continued mind.
Oh well email to BA see what happens....off to nurse wound now
I dont expect any special treatment neither does my wife i never said i wanted or demanded that so let me clear that up dont even know why someone would say something i never said?! I assume by the comment i made about being unhappy Mrs C is asked to move cases is they were how do i explain it simply....heavy? I assume therefore youre either not married or expecting a child and therefore cant relate, if you have/are then good luck. Last time at JFK was great so yes probably an "off" day.
Ill summarise up the flight;
1. Boarded. Placed case in overhead bin god knows how cut finger on something v sharp never saw anything. Bled. Had to get plasters, wipes etc.
2. Take off is in typical style of my 5 BA flights in the last two weeks as per usual an hour late....
3. AVOD system was wierd couldnt hear voices barely only background noise, despite volume turned up. Headphones swapped. No better. Cant listen to AVOD give up.
4. Try and sleep. Seat reclines to lie flat eventually. As i move whole base of seat, the best way i can describe it rock like a cradle. Strange try turning on sides and back. Nope give up. Watch AVOD i cant listen to as every movement of bed made it worse.
5. No sleep offered breakfast.
6. Landing. Seat wont raise back to position properly. CC tells me to move it. Explain its been like that all flight. He was shocked asked if AVOD ever worked. Given apology form. Fill in.
7. Leave aircraft. CC apologises again and says "You might get 1000 airmiles for this you should claim".....Airmiles? I agree and thank him.
8. Board onward connection to MAN and yes you guessed it....its just under an hour late taking off....
9. Back home. At last.
Also to answer some of the posts. Yes it took 1 1/2hrs i was amazed it was bumper to bumper all the way and yes en route their was a minor accident other side of freeway (road)
......Pre flight dining was really good IMO. Lounge got quieter heat continued mind.
Oh well email to BA see what happens....off to nurse wound now
Last edited by chiefwiggumpi; Apr 12, 2013 at 3:01 pm
Apr 12, 2013, 3:09 pm
#42
Join Date: Aug 2011
Location: ex-Eurocheat in London
Programs: BA Silver, MUCCI
Posts: 582
and after number 3. (or 4 at the latest) you should have contacted the cabin crew again. I don't understand why people moan here on FT after the flight but keep quite on the flight itself, how should BA fix something they don't know about [this is a general comment and not only about your problem]
Apr 12, 2013, 5:06 pm
#44
FlyerTalk Evangelist
Join Date: Dec 2001
Location: A metal nomad
Programs: Mucci des Delices Exotiques,Order of the Platinum Hairbrush,Her Royal Diamond
Posts: 23,750
Well JFK is staffed by New Yorkers... And one knows how NYers are, same with the Frenchies. They have an attitude that stinks.
Though I personally have only had ONE bad I incident and one kind lady fixed it for me. So I really can't say that ALL the JFK staff have an attitude.
But then I never give anyone a reason to have a attitude with me. Unless I am provoked, then one ever lives it down.
Even the lady who was uncooperative, the next time I arrived at JFK, she came to do the greet and meet, and I didn't give her the time of day. She remembered, didn't have to say anything.
Though I personally have only had ONE bad I incident and one kind lady fixed it for me. So I really can't say that ALL the JFK staff have an attitude.
But then I never give anyone a reason to have a attitude with me. Unless I am provoked, then one ever lives it down.
Even the lady who was uncooperative, the next time I arrived at JFK, she came to do the greet and meet, and I didn't give her the time of day. She remembered, didn't have to say anything.
Apr 12, 2013, 6:50 pm
#45
Join Date: Apr 2013
Location: UK
Programs: BA Gold, HHonors Gold, IHG Spire
Posts: 9
First post after lurking for a while. After several years silver, I obtained Gold in February.
I'm in the JFK First lounge, drinking champagne and I've had a shower and a massage.
I think it's lovely here! But I only get WT and WT+ so this is all new to me.
I'm in the JFK First lounge, drinking champagne and I've had a shower and a massage.
I think it's lovely here! But I only get WT and WT+ so this is all new to me.