FlyerTalk Forums Expert How-Tos and Guides
 

This thread gives details of the changeover of catering supplier to British Airways lounges in the UK in April to June 2013. The new supplier is BaxterStorey, taking over from Compass / Restaurant Associates. For details of the current catering arrangements in specific lounges please see below

LHR lounges - terminals 1, 3 and 5:
Concorde Room (CCR) LHR : menus 2013 - T5 only
Galleries First (Flounge) LHR: Dining menu and food options 2013 - T3 and T5.
Galleries Club lounge LHR: Dining menu and food options 2013 - T3 and T5.
International Lounge Terminal 1 LHR - catering options from May 2013 - T1 international flights. This is due to change to BaxterStorey on 12 June 2013.

For the lounges in Gatwick and UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow and Aberdeen:
First Lounge London Gatwick (North terminal): Catering options from April 2013
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013
UK Domestic lounges (outside London) - catering arrangments from April 2013

Feedback:
There's various methods to give feedback on the catering changes. These include:

• The lounge guest book - comments left here are read by BA and BaxterStorey managers on site.
• Twitter - tweet @British_Airways and @Baxter_Storey your experience at the time.
• Through BA.com - its useful for BA to hear what you think whether you're a high tier point earner or just an occasional business class traveller.
• Your recent feedback on catering in our lounges - Note to this forum from BA Executive Club (which says they are monitoring feedback in that thread).