Last edit by: Prospero
Contents
Introduction and Overview
Paid Seating and pricing schedules
Twin seats and exit row seats
Refunds
Additional needs customers and those travelling with infants
Group bookings
747 upper deck seats
Sources and further information
www.speedbirdclub.com
www.ba.com/seating
Theoretical Seating: Blocked seats and status master thread
Introduction and Overview
Paid Seating and pricing schedules
Twin seats and exit row seats
Refunds
Additional needs customers and those travelling with infants
Group bookings
747 upper deck seats
Sources and further information
www.speedbirdclub.com
www.ba.com/seating
Theoretical Seating: Blocked seats and status master thread
BA Seating Policy Guide
#271
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,991
#272
Join Date: Nov 2002
Location: Geneva, Switzerland
Programs: UA 1K, AA Plat, 6C AMB, HH Silver
Posts: 238
So... still working on this... BA is still showing the AA number... Even though it was removed in the AY portal. I went ahead and registered with AY and entered this in the AY portal. Waiting to see if this gets updated in BA. Fingers crossed.
#273
Join Date: Nov 2002
Location: Geneva, Switzerland
Programs: UA 1K, AA Plat, 6C AMB, HH Silver
Posts: 238
Of course, I just went to ExpertFlyer and the seat I wanted 62A is now occupied.
Going to call the ticket office... and try my luck with them.
When do they release the "bassinet" seats?
I would really like to not have someone walking over me or for me to have to walk over someone... is this too much to ask? This is an "experience" flight. Work with me folks!
FF
#274
Join Date: Nov 2002
Location: Geneva, Switzerland
Programs: UA 1K, AA Plat, 6C AMB, HH Silver
Posts: 238
UPDATE 2: Just to add. Broke down and called BA.
1) When I asked to confirm that my AA FF was in the system, he said it was NOT and asked that I provide it. NOW I entered this information when I did the booking... how would he not see this? Possible?
2) When I asked if my Platinum status was visible, he answered yes.
3) When I asked about seat availability in the UD, he stated exactly what I was seeing on BA.com, only 60B and 63A. He then says, that if I want that seat, I would have to pay USD$122, I then told him that I had already paid for the seat I had 63A.
4) I asked him about the bassinet seat in 64A. He said that it was still showing as available, but that it was being held. I asked when it might become available and he said something like 24 hours prior, but that I might be bumped for a parent travelling with a kiddo.
So... there you have it... one anecdotal reference regarding Platinum/Sapphire saga and seat selection.
Am I missing something? Here is the expertflyer snapshot...
Thanks again folks.
FF
1) When I asked to confirm that my AA FF was in the system, he said it was NOT and asked that I provide it. NOW I entered this information when I did the booking... how would he not see this? Possible?
2) When I asked if my Platinum status was visible, he answered yes.
3) When I asked about seat availability in the UD, he stated exactly what I was seeing on BA.com, only 60B and 63A. He then says, that if I want that seat, I would have to pay USD$122, I then told him that I had already paid for the seat I had 63A.
4) I asked him about the bassinet seat in 64A. He said that it was still showing as available, but that it was being held. I asked when it might become available and he said something like 24 hours prior, but that I might be bumped for a parent travelling with a kiddo.
So... there you have it... one anecdotal reference regarding Platinum/Sapphire saga and seat selection.
Am I missing something? Here is the expertflyer snapshot...
Thanks again folks.
FF
#275
Join Date: Mar 2003
Location: Dorchester, Dorset UK
Programs: BA Gold, BMI, ANA, HH Blue, SPG Gold
Posts: 2,069
I have pre-assigned seating on a 777 for my family, which includes an infant, so mother, baby and toddler are sitting in bulkhead with Bassinet, but father has to sit behind with rest of party.
Presently although there is a bulkhead seat adjacent to his wife and daughters, BA ae saving it in case other's require bassinet seats. At what point could this seat become available to the father, should there be no other bassinet requirements?
Presently although there is a bulkhead seat adjacent to his wife and daughters, BA ae saving it in case other's require bassinet seats. At what point could this seat become available to the father, should there be no other bassinet requirements?
#276
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,545
UPDATE 2: Just to add. Broke down and called BA.
1) When I asked to confirm that my AA FF was in the system, he said it was NOT and asked that I provide it. NOW I entered this information when I did the booking... how would he not see this? Possible?
2) When I asked if my Platinum status was visible, he answered yes.
3) When I asked about seat availability in the UD, he stated exactly what I was seeing on BA.com, only 60B and 63A. He then says, that if I want that seat, I would have to pay USD$122, I then told him that I had already paid for the seat I had 63A.
4) I asked him about the bassinet seat in 64A. He said that it was still showing as available, but that it was being held. I asked when it might become available and he said something like 24 hours prior, but that I might be bumped for a parent travelling with a kiddo.
So... there you have it... one anecdotal reference regarding Platinum/Sapphire saga and seat selection.
Am I missing something? Here is the expertflyer snapshot...
Thanks again folks.
FF
1) When I asked to confirm that my AA FF was in the system, he said it was NOT and asked that I provide it. NOW I entered this information when I did the booking... how would he not see this? Possible?
2) When I asked if my Platinum status was visible, he answered yes.
3) When I asked about seat availability in the UD, he stated exactly what I was seeing on BA.com, only 60B and 63A. He then says, that if I want that seat, I would have to pay USD$122, I then told him that I had already paid for the seat I had 63A.
4) I asked him about the bassinet seat in 64A. He said that it was still showing as available, but that it was being held. I asked when it might become available and he said something like 24 hours prior, but that I might be bumped for a parent travelling with a kiddo.
So... there you have it... one anecdotal reference regarding Platinum/Sapphire saga and seat selection.
Am I missing something? Here is the expertflyer snapshot...
Thanks again folks.
FF
#277
Join Date: Jun 2016
Posts: 2
Thanks for the welcome.
I got a nice window seat in the 747 just by asking for it in the check-in...this was after my original flight was cancelled and I was rebooked to another flight departing 45 minutes earlier. They even had space in the upper deck but of course I didn't understand to ask for a seat up there.
Because of the cancellation I had to call BA and Finnair (ticket bought from Finnair, JFK-LHR operated by BA) customer service two or three times each, costing me about 160€ in international calls. Both refused to issue a new ticket ("Finnair has to issue it", "No, BA has to issue it"...), but that's another story.
BA did reimburse the calls in full though and apologized for all the trouble, which was nice.
I got a nice window seat in the 747 just by asking for it in the check-in...this was after my original flight was cancelled and I was rebooked to another flight departing 45 minutes earlier. They even had space in the upper deck but of course I didn't understand to ask for a seat up there.
Because of the cancellation I had to call BA and Finnair (ticket bought from Finnair, JFK-LHR operated by BA) customer service two or three times each, costing me about 160€ in international calls. Both refused to issue a new ticket ("Finnair has to issue it", "No, BA has to issue it"...), but that's another story.
BA did reimburse the calls in full though and apologized for all the trouble, which was nice.
#278
Suspended
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
(posted wrongly in another thread - and here is the correct place.)
Emergency Exit rows - can silver members choose these free? I can on domestic, and also euro traveller, but long haul, I'm looking at my award booking tlv lhr, it says 63 quid for exit row.
Is this normal? Or a recent enhancement? And will it be free within 24 hours of flight?
Thanks.
Emergency Exit rows - can silver members choose these free? I can on domestic, and also euro traveller, but long haul, I'm looking at my award booking tlv lhr, it says 63 quid for exit row.
Is this normal? Or a recent enhancement? And will it be free within 24 hours of flight?
Thanks.
#279
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,991
(posted wrongly in another thread - and here is the correct place.)
Emergency Exit rows - can silver members choose these free? I can on domestic, and also euro traveller, but long haul, I'm looking at my award booking tlv lhr, it says 63 quid for exit row.
Is this normal? Or a recent enhancement? And will it be free within 24 hours of flight?
Thanks.
Emergency Exit rows - can silver members choose these free? I can on domestic, and also euro traveller, but long haul, I'm looking at my award booking tlv lhr, it says 63 quid for exit row.
Is this normal? Or a recent enhancement? And will it be free within 24 hours of flight?
Thanks.
#280
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Emergency Exit rows - can silver members choose these free? I can on domestic, and also euro traveller, but long haul, I'm looking at my award booking tlv lhr, it says 63 quid for exit row.
Is this normal? Or a recent enhancement? And will it be free within 24 hours of flight?
Is this normal? Or a recent enhancement? And will it be free within 24 hours of flight?
The latter part has not changed, but AIUI it is now possible for these passengers to pay for an exit row seat at any time from the time of booking.
At some stage, the relevant post in this thread (linked to from the wikipost) will need an update on this point.
#281
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,991
Ah, 14 days. Sorry, I knew there was some point where you could pay.
#282
Join Date: Sep 2004
Posts: 973
Just booked flights from LON to the US in just over a month - in J. Am gold so could select seats at time of booking.
However, there was no window seat (my preference as flying solo) in the upper deck of A380 - thus I have selected a window seat on the lower deck for now. Question is whether some of these window seats on the upper deck may be available closer to departure date? Or, what I saw would not change much between now and departure date? I don't know if BA blocked some window seats for now and release them later?
Thanks in advance.
However, there was no window seat (my preference as flying solo) in the upper deck of A380 - thus I have selected a window seat on the lower deck for now. Question is whether some of these window seats on the upper deck may be available closer to departure date? Or, what I saw would not change much between now and departure date? I don't know if BA blocked some window seats for now and release them later?
Thanks in advance.
#283
Join Date: Jan 2008
Location: New York
Programs: BAEC Silver, &c.
Posts: 446
(Apologies if I am in the wrong seating thread.)
Can a Gold no longer TCP someone on a separate booking and put the non-Gold person in row 1 in Club Europe? Is this a recent enhancement, or just wrong info from the call center?
Or, perhaps a follow-up question, can one not TCP flights if they are booked under a non-BA flight number? Both my Gold partner and I have separate bookings; both contain a mix of AA and BA flights; both apparently booked under the AA numbers.
Can a Gold no longer TCP someone on a separate booking and put the non-Gold person in row 1 in Club Europe? Is this a recent enhancement, or just wrong info from the call center?
Or, perhaps a follow-up question, can one not TCP flights if they are booked under a non-BA flight number? Both my Gold partner and I have separate bookings; both contain a mix of AA and BA flights; both apparently booked under the AA numbers.
#284
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,991
(Apologies if I am in the wrong seating thread.)
Can a Gold no longer TCP someone on a separate booking and put the non-Gold person in row 1 in Club Europe? Is this a recent enhancement, or just wrong info from the call center?
Or, perhaps a follow-up question, can one not TCP flights if they are booked under a non-BA flight number? Both my Gold partner and I have separate bookings; both contain a mix of AA and BA flights; both apparently booked under the AA numbers.
Can a Gold no longer TCP someone on a separate booking and put the non-Gold person in row 1 in Club Europe? Is this a recent enhancement, or just wrong info from the call center?
Or, perhaps a follow-up question, can one not TCP flights if they are booked under a non-BA flight number? Both my Gold partner and I have separate bookings; both contain a mix of AA and BA flights; both apparently booked under the AA numbers.
Not sure if they are booked under AA codeshare though.
#285
Join Date: Jan 2008
Location: New York
Programs: BAEC Silver, &c.
Posts: 446
On the first question yes you still can, I did it a few months ago and haven't heard anything to say this is no longer possible. The agent can do they TCP on the phone, but the actual seat request will get sent to the back office for processing and take a few days.
Not sure if they are booked under AA codeshare though.
Not sure if they are booked under AA codeshare though.