Suggested Protocol to try and swap seats with another passenger?
#46
Join Date: Nov 2006
Programs: MUCCI
Posts: 1,926
This is such a classic - do you or do you not ask!
In general in F I have specific seats that I prefer, depending on if I am travelling alone or with someone else and the aircraft type. In general I am not up for moving around but I would not impose on others.
Once I was travelling with someone in F and we had 3K and 5A - this was all that was left and we had both paid for F. However, remember what you will be doing on these long flights. Pre flight drinks - you can stand etc for that. Take off - OK you need to be in your seat for this one. Dinner etc - well you can use the buddy seat for that and be together no matter where you are in the cabin and then sleep - well you could be anywhere!
If the cabin is not that full (rare these days I know) you can even ask the crew politely to use one of the free seats if there are 2 of you to have your meal together and then have your allocated seats for resting etc.
If asked by a passenger (and I have been on more than one occasion) I nearly always decline as I usually have one of my preferred seats and I would not wish to change. If crew asked me I would ask for a reason - if it is half decent I would be more accommodating as with the crew asking it is much easier to politely say no. Once I had a really nice chat with a couple pre-take off and I could see that they wanted to be together but they had not asked so I offered to swap seats - so I can be nice about it too! Once I moved so that a family with children could occupy the front of the F cabin and the rest of us the back - this was a no brainer and worked really well! A great idea which I think was actually the CC's!
If you ask passengers in row 1 to move I would be really careful! These are highly likely to be the GGL's and even Prem's. They will say little at the time if you ask but then there will be a complaint the second they land - most would not appreciate being harrassed in this way...........
FD
In general in F I have specific seats that I prefer, depending on if I am travelling alone or with someone else and the aircraft type. In general I am not up for moving around but I would not impose on others.
Once I was travelling with someone in F and we had 3K and 5A - this was all that was left and we had both paid for F. However, remember what you will be doing on these long flights. Pre flight drinks - you can stand etc for that. Take off - OK you need to be in your seat for this one. Dinner etc - well you can use the buddy seat for that and be together no matter where you are in the cabin and then sleep - well you could be anywhere!
If the cabin is not that full (rare these days I know) you can even ask the crew politely to use one of the free seats if there are 2 of you to have your meal together and then have your allocated seats for resting etc.
If asked by a passenger (and I have been on more than one occasion) I nearly always decline as I usually have one of my preferred seats and I would not wish to change. If crew asked me I would ask for a reason - if it is half decent I would be more accommodating as with the crew asking it is much easier to politely say no. Once I had a really nice chat with a couple pre-take off and I could see that they wanted to be together but they had not asked so I offered to swap seats - so I can be nice about it too! Once I moved so that a family with children could occupy the front of the F cabin and the rest of us the back - this was a no brainer and worked really well! A great idea which I think was actually the CC's!
If you ask passengers in row 1 to move I would be really careful! These are highly likely to be the GGL's and even Prem's. They will say little at the time if you ask but then there will be a complaint the second they land - most would not appreciate being harrassed in this way...........
FD
#47
Join Date: Feb 2006
Location: portland, oregon
Programs: alaska, united, air france, lufthansa,delta, starwood
Posts: 382
#49
Join Date: Dec 2011
Location: North Yorkshire, UK / Pasadena CA
Programs: BA Silver
Posts: 1,311
The original post is one of the rare etiquette questions to which there is a categorical answer: don't ask. Ever. If you genuinely need for a seat that's already occupied, ask the cc to help sort it out. Using a third party keeps it impersonal. A need is, say, a medical condition or having to sit next to a child or an incapacitated person. Wanting to talk business or hold hands is merely a preference not a need, and doesn't justify asking someone to give up their seat.
#50
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Spire, BA Gold
Posts: 8,679
On my DUS flight last Sunday one of two women in front of me said to the FA as we boarded, "we want to sit together but are 3 rows apart. Can you get someone to move please"
No courtesy or polite request (apart from the "please") - more of a demand I thought.....as if their need to sit together must be accomodated above the needs of any other pax. And a kind of "you sort it" tone to the FA.
The FA was very polite and simply said, "you will have to take the seats on your boarding pass and we will see what can be done once boarding is complete".
Cue lots of huffing and muttering from the two women - the FA didn't do anything further once the doors were closed and they didnt get to sit together in the end either.
The moral - it's probably 95% down to how you ask, not what you are asking for.
No courtesy or polite request (apart from the "please") - more of a demand I thought.....as if their need to sit together must be accomodated above the needs of any other pax. And a kind of "you sort it" tone to the FA.
The FA was very polite and simply said, "you will have to take the seats on your boarding pass and we will see what can be done once boarding is complete".
Cue lots of huffing and muttering from the two women - the FA didn't do anything further once the doors were closed and they didnt get to sit together in the end either.
The moral - it's probably 95% down to how you ask, not what you are asking for.
#51
Suspended
Join Date: Dec 2010
Location: Another forum
Programs: Good Riddance FT!
Posts: 2,005
I find it strange that people don't feel comfortable refusing. Someone asks you a question, you have the option to answer either yes or no. It would be silly to answer and then grumble about it to yourself after.
No harm in asking, no harm in declining. Any adult should be able to do either with no fuss and no hard feelings.
No harm in asking, no harm in declining. Any adult should be able to do either with no fuss and no hard feelings.
#52
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,498
Being asked to sacrifice 64K and move to 64B just so a couple can sit together on a night flight? No chance.
Being asked to move so a couple can sit together as the wife is feeling very unwell and wants someone with her? I moved in a micro second.
#53
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,165
Nothing wrong with asking someone to swap but I would always expect it to be refused.
I would ask the crew to ask as I think a customer would find it easlier to refuse.
I would ask the crew to ask as I think a customer would find it easlier to refuse.
#54
FlyerTalk Evangelist
Join Date: Dec 2001
Location: A metal nomad
Programs: Mucci des Delices Exotiques,Order of the Platinum Hairbrush,Her Royal Diamond
Posts: 23,752
If I saw a child/parent in different seats or someone sick.. Then I myself would offer to move. Would even move to the dreaded 5 row..
But for 2 to yap during the flight, then no...
But for 2 to yap during the flight, then no...
#55
Join Date: Nov 2011
Posts: 1,866
The why matters to me as we'll.
Being asked to sacrifice 64K and move to 64B just so a couple can sit together on a night flight? No chance.
Being asked to move so a couple can sit together as the wife is feeling very unwell and wants someone with her? I moved in a micro second.
Being asked to sacrifice 64K and move to 64B just so a couple can sit together on a night flight? No chance.
Being asked to move so a couple can sit together as the wife is feeling very unwell and wants someone with her? I moved in a micro second.
#56
Join Date: Dec 2011
Location: North Yorkshire, UK / Pasadena CA
Programs: BA Silver
Posts: 1,311
I find it strange that people don't feel comfortable refusing. Someone asks you a question, you have the option to answer either yes or no. It would be silly to answer and then grumble about it to yourself after.
No harm in asking, no harm in declining. Any adult should be able to do either with no fuss and no hard feelings.
No harm in asking, no harm in declining. Any adult should be able to do either with no fuss and no hard feelings.
That's why "no harm in asking, no harm in declining" is easier said than done, and why I maintain you should never ask unless there's a compelling reason.
The why matters to me as well. Being asked to sacrifice 64K and move to 64B just so a couple can sit together on a night flight? No chance.
Being asked to move so a couple can sit together as the wife is feeling very unwell and wants someone with her? I moved in a micro second.
Being asked to move so a couple can sit together as the wife is feeling very unwell and wants someone with her? I moved in a micro second.
#59
Join Date: Feb 2008
Programs: BA (GGL/CCR)
Posts: 1,256
I would hate to be asked to move by a crewmember. It would seem more official so harder to refuse. I would expect ice cold service if I did say no. And it likely removes the one good thing about shifting in these circumstances, namely the warm feeling from the thanks you tend to get from the other passenger.
#60
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,165
Interesting CCayley I would thought a customer would prefer the crew to ask.
Don't forget we are asking for someone else, a refusal wouldn't mean we would think any less of you.
Hopefullly if someone moves the other customer would thank them.
Don't forget we are asking for someone else, a refusal wouldn't mean we would think any less of you.
Hopefullly if someone moves the other customer would thank them.