Award Booking Difficulties - Constructive Help Thread
#31
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
I cannot underestimate the value the new Reward Flight Saver offers. I've just booked my first ever short haul redemption, EDI-DME/LED-EDI open jaw. Never thought I do it, but there you go, job done! Cost for business class seats: 40,000 Avios plus £34.00 taxes and an upper deck seat on the outbound 747 to boot!
When looking at flights for the RFS I have found that it is easier to search on Avios.com they tell you how many seats are covered as well.
I am not saying that on BAEC it isnt the same. Its too clunky for me and I havent got use to it yet.
#32
Join Date: Jul 2011
Posts: 246
ABZ-NCE help, please
My friend and I are on the cusp of booking ABZ-LHR-NCE return Reward Saver CE flights for July.
I have a few questions which I am perfectly happy to ask EC over the 'phone (and yes, pay the offline booking fee!), but I thought my learned friends might have some insight too!
1. We have separate EC accounts, and significantly unequal amounts of Avios; can we 'pool' our Avios so that my friend can also benefit from the 18000/£34 rate, or will she have to use the 'sliding scale' of Avios/£?
2. Can our bookings be linked in case of delay/diversion?
3. Am I right in thinking that the domestic sectors will book into 'Business UK' (J), therefore giving us lounge access at ABZ outbound and T5 on the return?
Thanks,
ABZGirl
I have a few questions which I am perfectly happy to ask EC over the 'phone (and yes, pay the offline booking fee!), but I thought my learned friends might have some insight too!
1. We have separate EC accounts, and significantly unequal amounts of Avios; can we 'pool' our Avios so that my friend can also benefit from the 18000/£34 rate, or will she have to use the 'sliding scale' of Avios/£?
2. Can our bookings be linked in case of delay/diversion?
3. Am I right in thinking that the domestic sectors will book into 'Business UK' (J), therefore giving us lounge access at ABZ outbound and T5 on the return?
Thanks,
ABZGirl
#33
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,214
#35
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
#36
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
I cannot [overstate] the value the new Reward Flight Saver offers. I've just booked my first ever short haul redemption, EDI-DME/LED-EDI open jaw. Never thought I do it, but there you go, job done! Cost for business class seats: 40,000 Avios plus £34.00 taxes and an upper deck seat on the outbound 747 to boot!
#37
Join Date: Mar 2006
Programs: UA Silver
Posts: 168
JFK-GIG on AA, no avail
On ba.com there appears to be no seats, 1 day, 1 month, 3 months or 331days out in biz class. I move around...7 days prior, 7 days earlier...and still nothing...
I know I need to use the 'include partners' button. Last year when I booked a flight JFK - EZE on LAN using BA miles thru ba.com, the seats were plentiful on LAN, and limited, but there were some options, on AA.
Now, I do not see anything. I changed the search to economy and I can find only some very limited availbility.
Is there something up with the AA seats on ba.com that I missed and has been discussed? I usually scrub the calendar way in advance to get an 'idea' of when seats open, and I just don't see it clearly now. Thanks.
I know I need to use the 'include partners' button. Last year when I booked a flight JFK - EZE on LAN using BA miles thru ba.com, the seats were plentiful on LAN, and limited, but there were some options, on AA.
Now, I do not see anything. I changed the search to economy and I can find only some very limited availbility.
Is there something up with the AA seats on ba.com that I missed and has been discussed? I usually scrub the calendar way in advance to get an 'idea' of when seats open, and I just don't see it clearly now. Thanks.
#38
Join Date: Jun 2009
Programs: Flying Blue, Marriott Rewards, BA Executive Club
Posts: 294
I 'phoned the club which confirmed your open jaw answer, Tom ^. Interestingly, I asked of I could open jaw from different mileage zones in the US and I was surprised that I could.
They said they do not charge for making such a booking since the website only caters for direct returns. They do charge for redemptions you can make on-line.
They said they do not charge for making such a booking since the website only caters for direct returns. They do charge for redemptions you can make on-line.
#39
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
I cannot find anywhere where it states that if it is impossible to make a change on line then the £15 is waived. Seems to me that if there are faults with the website then they will waive the charge but if the site is operational but your booking and/or change is made over the phone you are charged, irrespective of the fact that the specific booking (e.g. open jaw return) cannot be made on line.
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#40
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
I regularly make open jaw redemption (book and upgrade) bookings. The website doesn't offer the functionality as has been pointed out but I cannot remember the last time I was charged an offline fee. It is possibly different using the gold line?
#42
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Coincidentally, I just needed to make a redemption booking for my wife to go back to the UK in June/July. Commercial fares have gone through the roof (a certain event in the summer) so we opted for a full redemption booking which is better value than normal this summer. Open jaw again so I called. They didn't charge me the offline fee so at the end of the process I asked the sales agent what her rules were. She said the following:
(1) If it's mixed cabin then they don't charge. This booking was mixed cabin in that the domestic was economy and the international wasn't.
(2) If it can't be done online (open jaw) then they can look at waiving the processing fee. I'm guessing this is what they tend to do by default for members with status.
I was surprised at (1) and thought I'd share the info.
(1) If it's mixed cabin then they don't charge. This booking was mixed cabin in that the domestic was economy and the international wasn't.
(2) If it can't be done online (open jaw) then they can look at waiving the processing fee. I'm guessing this is what they tend to do by default for members with status.
I was surprised at (1) and thought I'd share the info.
#43
Join Date: Jun 2000
Location: CO
Posts: 813
Dec help
Looking for seats on the following flights in Dec:
1) MAD-DKR. IB Business seats available but none in Economy after about Oct. Reverse direction readily available.
2) Any intra Caribbean awards in any class (UVF-POS, BGI-GND, TAB-BGI, ANU-SKB). Posted in another thread but hoping someone can shed light as to why no awards seem to be available all year.
1) MAD-DKR. IB Business seats available but none in Economy after about Oct. Reverse direction readily available.
2) Any intra Caribbean awards in any class (UVF-POS, BGI-GND, TAB-BGI, ANU-SKB). Posted in another thread but hoping someone can shed light as to why no awards seem to be available all year.
#45
Join Date: Apr 2003
Location: On the X26 bus to and from LHR
Programs: BA Blue. 19695 Lifetime TPs
Posts: 2,316
Charged offline fee for mixed-class 241 redemption
Just been charged the offline booking fee for making a mixed class redemption of a 241. Operative was adamant that it's waived only when a function available online isn't working, not when a function isn't available online and you have to call. Politely queried; no joy; made the booking anyway to snag my LHR-CPT seats in J and F but not happy; I know it's only £15 but am a bit tired of BA's nickel-and-diming; can I pursue this?
Thanks
Thanks