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Old Jun 18, 2016, 7:31 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Joeykins


AS is a long standing BA partner and, as of 31st March 2021, a full member of oneworld. You can book AS flights using your Avios through BA: prior to AS joining oneworld this was only possible on the phone through your local service centre, but it is now possible to book online with some caveats, specifically that at this time (August 2022) it's not possible to retrieve the AS PNR via ba.com - the chat function on alaskaair.com is staffed by helpful and responsive agents though who can get your AS PNR issued quickly. You can book flights up to 330 days in advance.

It has been reported that flights operated by Skywest "Skywest operating as Alaska Airlines" for flights like SEA-SLO are not possible to book with Avios. The system may initially allow agents to grab inventory but then will send back an error message when going further even with the telephone booking.

Avios Cost
The cost should be in line with the normal BA reward price banding. To get an idea of what your flight may cost check the distance with the BAEC flight calculator or using gcmap, and then have a look at the avios banding here.

Note that all AS flights (just like any other non-BA flights) are priced at the peak avios rates. Also note that from 2 February 2016, redemption rates for travel on American Airlines, Alaska Airlines, and TAM will start at 7,500 Avios rather than 4,500 Avios, effectively pricing Distance Band 1 flights as Band 2.

If the flight includes a number of stops under the same flight number then the avios charge is for a non-stop flight from the departure point to the destination. For example, for Seattle to Juneau AS65 the service makes three stops enroute. However, the avios rate charged is as if it were non-stop Seattle to Juneau flight (7,500 avios) and not the avios total for four segments.

Taxes, Fees, and Charges
As with other non-BA reward bookings you need to pay the taxes, fees, and charges. You should be able to predict what this will be by having a look at the taxes, fees, and charges on the AS website or on itamatrix.

BA policy is to charge £15/US$25 for offline award tickets but there has been consistent and sustained reports for years of agents waiving fees. As recently as 1/2017, there have been confirmatory reports that the telephone fee has been consistently waived. When initially calling the call center let your first sentence be, "Can you help me with an Alaska booking that I cannot complete online." The agents have all proactively waived fees in every circumstance. If they do not, HUCA (hang up and call again - or ask supervisor to waive)

Can I Check Reward Availability Online?
You can attempt to make a booking on ba.com and this should at least show Alaska mainline routes. You can also check AA website and the AS website. If AS reward flights show as available on aa.com, then they should be bookable with BA using avios. Check MileSAAver availability not AAnytime availability. AA may be better to check as this should show partner reward availability.

Checked Bags?
AS charges for checked bags on all economy fares, however oneworld ruby & sapphire members are entitled to 2 free bags and emerald members to 3 free bags. Note that oneworld elite baggage allowance is only applied to the passenger with the elite status: 1 GCH and 3 blue members on the same booking only provides 3 bags free, not 12. See the baggage information here. Note that you can only add bags at OLCI, at the airport, or on the phone no earlier than 24 hrs before the flight. Baggage fees are also waived for Alaska Credit Card holders and up to 6 companions on the same booking.

Redemptions in First include 2 checked bags per passenger as the base entitlement.

oneworld Benefits?
AS joined oneworld on 31st March 2021: priority check-in, priority boarding, baggage allowance* and lounge access for passengers with status all apply per the normal oneworld/AS policies. Alaska's table is here.
(* see the Checked Bags question above for an important detail)

Does the 24 hour Cooling Off Period Apply?
Yes it does. However, you must cancel by phone - it is not possible to do it online. Miles are refunded immediately into your Avios account, taxes (if returned) just take a few days to be credited.

Can I Amend the Booking?
Yes, subject to fees and reward availability on the flight you want to move to. You need to do it on the phone. Fees (both the offline fee and change fee) are shown here.
Because of the fee structure of BA Avios - it is often beneficial to book two one ways instead of one roundtrip if you are unsure about either your departure or return dates.

Can I Cancel the Booking?
Yes you may subject to the usual fees here Fees (both the offline fee and change fee) are shown here. If the taxes, fees, and charges you paid were less than the cancellation fee due then you simply forfeit the taxes and fees paid and that serves as your effective cancellation fee. If taxes, fees, and charges you paid were more than the cancellation fee then you would pay the cancellation fee USD55 but get back your taxes in full as well as your miles. (Rather they debit USD55 from your taxes and fees and return to you the balance remaining to your form of payment.)

Can I SDC Same Day Confirm on an AS Avios Ticket?
Yes, AS Avios tickets are eligible for AS same day confirmed change benefits as detailed on the AS website. If AS agent tells you differently HUCA. But AS website should allow you to do this regardless.

Are AS Avios tickets upgradeable with cash?
Yes, AS Avios tickets can be upgraded by paying a fee at 24hr check in, "U" inventory allowance, space available. Please note upgraded U fare class tickets are not eligible for lounge access.

Do AS Elite Benefits apply to AS Avios tickets?
Yes, if you are AS MVP Gold for instance your AS Avios ticket is eligible for Complimentary Upgrades and as long as your AS FFN is in the reservation, you will be automatically added to the AS complimentary upgrade list (AS in 12/05/16 changed policy to allow complimentary upgrades to apply to award tickets - including Avios awards) Gold Guest Upgrades, however, have never been allowed to be applied to AS Avios tickets.

Can I book Virgin America flights now using avios?
As of 25 April 2018, Virgin America no longer exists as far as reservations systems are concerned. Former VX flights are now AS flights and can be booked with Avios.



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Booking Alaska Airlines with Avios

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Old Sep 3, 2018, 1:50 am
  #706  
 
Join Date: Apr 2005
Location: LHR
Programs: BA Silver
Posts: 381
Did a quick search on the thread, but wasn't very successful in finding anything useful - apologies if I missed it. Also despite having used my Avios for tens of redemptions I've never attempted redeeming them on Alaska yet.

I am trying to book an Avios redemption on a one-way flight on Alaska from Dallas Love (DAL) to DCA later in October. AA and Expertflyer show 3 award seats available on the flight I am interested in. Called the BA Gold line and despite seeing the flight the agent couldn't see any availability on Avios. The agent also struggled originally to even search for flights out of DAL, the system was pushing him to DFW. Has anyone been successful in redeeming on Alaska flights out of DAL using Avios? Should I try again with a different agent?
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Old Sep 3, 2018, 2:31 am
  #707  
 
Join Date: Aug 2015
Location: London, UK
Programs: BA GGL
Posts: 1,578
I'd HUACA. They might not be able to see availability until they try to book it. You'll need to coach/coax a reluctant agent, or keep calling again til you get one who's done it before.

Make sure you're seeing MileSAAver non-stop flights on Alaska metal.
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Old Sep 3, 2018, 10:24 pm
  #708  
 
Join Date: Sep 2012
Location: YVR
Posts: 1,847
Originally Posted by mzb00
Did a quick search on the thread, but wasn't very successful in finding anything useful - apologies if I missed it. Also despite having used my Avios for tens of redemptions I've never attempted redeeming them on Alaska yet.

I am trying to book an Avios redemption on a one-way flight on Alaska from Dallas Love (DAL) to DCA later in October. AA and Expertflyer show 3 award seats available on the flight I am interested in. Called the BA Gold line and despite seeing the flight the agent couldn't see any availability on Avios. The agent also struggled originally to even search for flights out of DAL, the system was pushing him to DFW. Has anyone been successful in redeeming on Alaska flights out of DAL using Avios? Should I try again with a different agent?
I'm sure you know this, but make sure those flights are saver fares.

It's possible that their systems only show international airports as defaults - and not regional airports.

I have never tried to book a saver-award departing from a regional airport - no idea if that even works..?
pokee is offline  
Old Sep 7, 2018, 5:59 am
  #709  
 
Join Date: Apr 2005
Location: LHR
Programs: BA Silver
Posts: 381
I have now tried 3 times to get this DAL>DCA flight booked with Avios and it has proven impossible. I either get a "we don't cover the route out of DAL" or "there are no Avios seats available". I guess I will be using AAdvantage miles instead.

Last edited by mzb00; Sep 7, 2018 at 6:00 am Reason: typo
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Old Sep 7, 2018, 5:44 pm
  #710  
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Originally Posted by pokee
It's possible that their systems only show international airports as defaults - and not regional airports.
I've had this before at multiairport cities—"there's no flight at 13:00" "You are looking at Congonhas/CGH, not Guarulhos/GRU right?" "Ahhh ... just a moment".

Originally Posted by mzb00
I either get a "we don't cover the route out of DAL"
That's just the standard "I don't know how to do it so it must be impossible" response.
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Old Sep 12, 2018, 3:26 pm
  #711  
 
Join Date: Jan 2016
Posts: 69
Originally Posted by bd777
BA's website shouldn't be showing any AS reward flights, you have to go to AS's website to find availability.
I don't think it helps you much to see them available on Alaska's site. When I was shopping for award flights SEA <> PSP, I could get them with Alaska miles but when I called BA they had no award availability with Avios. Or so said the agent; I didn't try multiple times. (BA's phone person did have Avios flights available, but not the dates I wanted, so it wasn't just that they couldn't figure out how to search for AS flights.)
James Moore is offline  
Old Oct 1, 2018, 12:42 pm
  #712  
 
Join Date: May 2010
Posts: 10
Looking for some quick advice, and I think this is the right thread. Forgive me if this should be posted elsewhere.

I'm taking advantage of the AMEX MR Avios 40% transfer bonus in effect right now. I've never redeemed Avios before. I'd like to bring my family of 4 from SFO<>RDU on AS nonstops in March 2019 for a family event. I checked availability on the AS site, and then called BA. BA tells me that there are 4 seats available for economy Avios outbound (AS 1106 3/21/19 SFO>RDU) but only 2 seats available on the return (AS 1107 3/24/19 RDU>SFO).

Should I wait to make the transfer/purchase in the hope that more seats will become available on the return flight? If so, what are the chances more rewards seats will open up (or that they all will just go away)?
Or should I use Avios today for 2 RT tix (25k Avios each) and 2 one-way tix (12.5k each), and just purchase 2 return tix for cash (at ~$200/each)?
Or is this a poor use of my Avios out of SFO and I should just skip the family event and go to Hawaii?

Thanks in advance for your help.
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Old Oct 1, 2018, 3:28 pm
  #713  
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Originally Posted by jus10g
Looking for some quick advice, and I think this is the right thread. Forgive me if this should be posted elsewhere.

I'm taking advantage of the AMEX MR Avios 40% transfer bonus in effect right now. I've never redeemed Avios before. I'd like to bring my family of 4 from SFORDU on AS nonstops in March 2019 for a family event. I checked availability on the AS site, and then called BA. BA tells me that there are 4 seats available for economy Avios outbound (AS 1106 3/21/19 SFO>RDU) but only 2 seats available on the return (AS 1107 3/24/19 RDU>SFO).

Should I wait to make the transfer/purchase in the hope that more seats will become available on the return flight? If so, what are the chances more rewards seats will open up (or that they all will just go away)?
Or should I use Avios today for 2 RT tix (25k Avios each) and 2 one-way tix (12.5k each), and just purchase 2 return tix for cash (at ~$200/each)?
Or is this a poor use of my Avios out of SFO and I should just skip the family event and go to Hawaii?

Thanks in advance for your help.
If you wait, more award seats might be opened up by AS -- or the existing ones might disappear. It's a crapshoot.

You could book what's available now, and then wait a bit. But the risk there is that if additional award seats for the return flight do not pop up, the cash fare might rise.

As to whether you should use your MR points/Avios for a trip to NC or HI (assuming that you do not have enough points for both), the answer depends on: 1) whether award seats on AS's nonstops from the Bay Area to Hawaii are available when you want to travel; and 2) how much cash tickets cost to Hawaii vs. North Carolina when you want to travel.

If you convert your MR points to BA Avios with the 40% bonus for the trip to NC, and roundtrip cash fares are $400, you'd be getting just over 2¢ per MR point in value. Can you do better than that by using your MR points some other way?
guv1976 is offline  
Old Oct 26, 2018, 2:09 am
  #714  
 
Join Date: Nov 2011
Posts: 23
I have about 90K AmEx MR Points and the 40% bonus to Avios seems like a good exchange ratio. The key travel route I travel miles is BOS-SEA, which AS and B6 serve non-stop. B6 however has a 20% points transfer penalty and so doesn't seem worthwhile, so AS it is.

After reading through most of the thread, I think I've gotten it down but wanted to confirm a few points:

- As BA isn't a partner with AS directly, the closest approximation seems to be to search on AA for reward flights and look for Economy MilesSAAver availability.
- From an image in an Avios thread, it looks like if I can find W (Coach) or A (First) fares on AS, say on ExpertFlyer, I'm good to go also.
- Is the W limitation basically the same as the MileSAAver limitation?
- I have to call BA to book the ticket.
- I might have to pay the "call center" fee, depending on the luck of the draw from BAEC CS.

Does that sound like the basic?
wlai is offline  
Old Oct 26, 2018, 5:23 am
  #715  
 
Join Date: Apr 2005
Location: LHR
Programs: BA Silver
Posts: 381
Originally Posted by wlai
I have about 90K AmEx MR Points and the 40% bonus to Avios seems like a good exchange ratio. The key travel route I travel miles is BOS-SEA, which AS and B6 serve non-stop. B6 however has a 20% points transfer penalty and so doesn't seem worthwhile, so AS it is.

After reading through most of the thread, I think I've gotten it down but wanted to confirm a few points:

- As BA isn't a partner with AS directly, the closest approximation seems to be to search on AA for reward flights and look for Economy MilesSAAver availability.
- From an image in an Avios thread, it looks like if I can find W (Coach) or A (First) fares on AS, say on ExpertFlyer, I'm good to go also.
- Is the W limitation basically the same as the MileSAAver limitation?
- I have to call BA to book the ticket.
- I might have to pay the "call center" fee, depending on the luck of the draw from BAEC CS.

Does that sound like the basic?
You pretty much got it. Of course AS is a partner of British Airways, otherwise you wouldn't be able to redeem Avios at all, it's just that it's not bookable/viewable online.
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mzb00 is offline  
Old Oct 26, 2018, 1:55 pm
  #716  
 
Join Date: Nov 2011
Posts: 23
Originally Posted by mzb00
You pretty much got it. Of course AS is a partner of British Airways, otherwise you wouldn't be able to redeem Avios at all, it's just that it's not bookable/viewable online.
Thanks. One more question: Do I get any check-in luggage allowance on the AS flights or will I have to pay extra?
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Old Oct 26, 2018, 2:54 pm
  #717  
 
Join Date: May 2006
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Posts: 5,904
Originally Posted by wlai
Thanks. One more question: Do I get any check-in luggage allowance on the AS flights or will I have to pay extra?
You will pay extra
Tiger_lily is offline  
Old Oct 26, 2018, 7:07 pm
  #718  
 
Join Date: Feb 2018
Programs: British Airways Executive Club, Alaska Airlines Mileage Plan
Posts: 23
Originally Posted by wlai
I have about 90K AmEx MR Points and the 40% bonus to Avios seems like a good exchange ratio. The key travel route I travel miles is BOS-SEA, which AS and B6 serve non-stop. B6 however has a 20% points transfer penalty and so doesn't seem worthwhile, so AS it is.

After reading through most of the thread, I think I've gotten it down but wanted to confirm a few points:

- As BA isn't a partner with AS directly, the closest approximation seems to be to search on AA for reward flights and look for Economy MilesSAAver availability.
- From an image in an Avios thread, it looks like if I can find W (Coach) or A (First) fares on AS, say on ExpertFlyer, I'm good to go also.
- Is the W limitation basically the same as the MileSAAver limitation?
- I have to call BA to book the ticket.
- I might have to pay the "call center" fee, depending on the luck of the draw from BAEC CS.

Does that sound like the basic?
If you speak to an agent from BA that wants to charge you the call center fee then immediately hang up and call again. Although I've booked dozens of tickets for AS Avios tickets through BAEC CS, I can't say that I have gotten a CS rep that has attempted to charge me. It is also my understanding that since the tickets are not available to book online, the fee should be waived.

Also, if you are certain that there is an award seat on a flight, and the reps say no, keep pushing. Sometimes the BA system isn't the best at showing seats.
bd777 is offline  
Old Dec 9, 2018, 1:58 pm
  #719  
 
Join Date: Jul 2005
Location: Seattle
Programs: Delta Silver Medallion, BA Executive Blue, IHG Platinum Elite,Kimpton.
Posts: 739
Very frustrating having to book via call centre, have been on hold for 25 minutes and waiting to speak with someone, awful.
OPENROAD is offline  
Old Dec 9, 2018, 3:25 pm
  #720  
 
Join Date: Jun 2015
Location: Kirkcaldy, Fife
Programs: BAEC Blue, United MP member, Marriott Reward Silver member, IHG, KimptonKarma
Posts: 107
Would it be good use of my Avios points to book non stop SAN to SFO returns on Alaska next Nov? Are there multi cabin reward flights? We have previously done this flight one way on United during other holidays in economy plus. When do 9/11 - 15/11 go on sale.
maisiedormouse is offline  


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