So now BA rewards site is showing "imaginary flights"
Nov 11, 2011, 11:03 am
#1
Original Poster
Join Date: Dec 2009
Location: DCA
Posts: 814
So now BA rewards site is showing "imaginary flights"
I see an economy reward flight online going from SCL to JFk, go to book it and keep getting an error message. I called BAEC for help, and was told it was "an imaginary flight" that didn't exist, and sorry about that but there is nothing they can do.
Good grief.
It's still on the site too.
Beware the imaginary flight everybody!
Nov 11, 2011, 11:11 am
#2
Join Date: Nov 2011
Posts: 48
Yeah this has been going on for a while. it happened with my CX bookings using BA miles too.
There's this article on boarding area. check it out.
http://boardingarea.com/blogs/onemil...d-award-space/
There's this article on boarding area. check it out.
http://boardingarea.com/blogs/onemil...d-award-space/
Nov 11, 2011, 11:35 am
#5
Original Poster
Join Date: Dec 2009
Location: DCA
Posts: 814
Nov 11, 2011, 11:38 am
#6
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,233
Nov 11, 2011, 11:47 am
#7
Join Date: Aug 2011
Location: NYC
Programs: BAEC Gold
Posts: 567
What about a normal IT problem... Communicating with different servers of different airlines and different booking systems sometime can be an issue..
I just found availability and booked a CX JFK-HKG-BKK-JFK and a JFK-LIM-JFK without any problems.. And the on-line availability was matched by the phone availability..
I just found availability and booked a CX JFK-HKG-BKK-JFK and a JFK-LIM-JFK without any problems.. And the on-line availability was matched by the phone availability..
Nov 12, 2011, 6:18 pm
#10
Join Date: Sep 2002
Location: LAX
Programs: AA PLT / 2MM
Posts: 2,113
I'm getting this phantom inventory problem too on LAX-SCL/LIM flights. What does it mean to "direct sell"? I called and the agent said she tried to "direct sell" it and it still didn't work. I asked her what it meant and she said "forget I ever said that." The agent also confirmed she saw inventory available but that it said "the waitlist is closed."
Nov 12, 2011, 11:15 pm
#11
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Probably completely unrelated but I have exactly the same issue with the Qantas FF website - shows me stacks of non existant inventory, including on QF flights. Makes online booking virtually impossible. Phone agents confirm there is no availability on the dates the website is showing me.
Nov 13, 2011, 1:50 am
#12
Join Date: Jul 2008
Location: All over the place often South Wales and Lake District
Programs: BA Gold for Life Accor Platinum
Posts: 4,561
I'm not sure that checking OW partners availability for their own members will yield the right results as they may actually have different availability for their own loyalty progrtamme members. I may be wrong but it is a thought
Nov 13, 2011, 2:12 am
#13
Suspended
Join Date: Jan 2010
Location: All Over the world!
Programs: BA Exec Club, EK Skywards, Hilton Hhonors. No Mucci, but have a far more useful Gucci (wallet).
Posts: 591
How do you dare to criticize anything about BA? Don't you know the fanboys like to put BA on a pedestal and are upset at anything or anyone who says BA is less than perfect?
Nov 13, 2011, 6:41 am
#14
Join Date: Nov 2009
Location: BOS
Programs: BA Silver, Mucci
Posts: 5,289
Nov 13, 2011, 6:52 am
#15
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,233
People offering rational explanations to irrational comments don't make them BA apologists.