Delayed gold card...
Sep 29, 2011, 8:53 pm
#16
Join Date: Jan 2011
Location: Cambridge, UK
Programs: BAEC Gold, Virgin Flying Club Gold, DanAir Lifetime Gold, Coffee House Bedford Platinum Plus, Green
Posts: 168
Still waiting
Made the upgrade to Gold on August 12
Spoke to BAEC on September 9th - and was told my card had not yet been dispatched.
On 12th September 'order Executive Club items' chanrged to 'dispatched on August 23rd' - which was funny considering what I was told on the 9th.
Still not arrived Sep 30th
Anyone any ideas how long it takes?
Spoke to BAEC on September 9th - and was told my card had not yet been dispatched.
On 12th September 'order Executive Club items' chanrged to 'dispatched on August 23rd' - which was funny considering what I was told on the 9th.
Still not arrived Sep 30th
Anyone any ideas how long it takes?
Sep 30, 2011, 6:27 am
#20
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 16,032
Littlefish, that too was my wife's experience (North West England) when her Membership was upgraded a few weeks ago. She had her nice shiny card within a fortnight.
One of my colleagues, who lives in France (just across the border from Basel), recently achieved Gold and his welcome pack took over 10 weeks to arrive (presumably) from Germany.
So it appears at the moment that Eurocheats and BAEC members based in Euroland are waiting a considerable time for their upgrade packs to arrive.
One of my colleagues, who lives in France (just across the border from Basel), recently achieved Gold and his welcome pack took over 10 weeks to arrive (presumably) from Germany.
So it appears at the moment that Eurocheats and BAEC members based in Euroland are waiting a considerable time for their upgrade packs to arrive.
Sep 30, 2011, 11:34 am
#21
Join Date: Aug 2011
Location: HEL, Finland
Programs: AY Emerald
Posts: 188
I have fighted several times with loundge guys about should i show the card. I have told them that the status is written on the ticket. They say that you could have cheated at the time you bought the ticket... what an incompetent answer. I checked the fact, it is not possible to cheat the status.
One's, in T5, the lady asked me, from where can I see your status on the card? Hello, sitting in First lounge "reception" and not being able to read the card. It is not the problem of the lady but the management, who delivers such a bad induction/training and does not ensure/monitor the basic competenciens of the staff.
One's, in T5, the lady asked me, from where can I see your status on the card? Hello, sitting in First lounge "reception" and not being able to read the card. It is not the problem of the lady but the management, who delivers such a bad induction/training and does not ensure/monitor the basic competenciens of the staff.
Sep 30, 2011, 4:30 pm
#22
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,697
It took BA in Germany almost 3 months to get my card to me. I called several times and was advised that it was not required if I knew the number and flying BA. The advice was that I print out my account page from the internet and take that with me which seemed to do the trick. Any QF/BA lounge should be able to access your profile and just make sure you number is in all other PNRs and then it will shot through automatically.
Not sure why you cannot print out a temp card in the way you can for ICHG priority cards.
Not sure why you cannot print out a temp card in the way you can for ICHG priority cards.
One thing I don't understand is why don't they send out the cards once you re qualify for a status? I re qualified for gold months ago.
Sep 30, 2011, 5:40 pm
#23
Join Date: Jan 2009
Location: London, Sth Africa or LAS
Programs: VS Silver, BA Blue - finally; but hotels.com Gold :)
Posts: 1,858
I have fighted several times with loundge guys about should i show the card. I have told them that the status is written on the ticket. They say that you could have cheated at the time you bought the ticket... what an incompetent answer. I checked the fact, it is not possible to cheat the status.
One's, in T5, the lady asked me, from where can I see your status on the card? Hello, sitting in First lounge "reception" and not being able to read the card. It is not the problem of the lady but the management, who delivers such a bad induction/training and does not ensure/monitor the basic competenciens of the staff.
One's, in T5, the lady asked me, from where can I see your status on the card? Hello, sitting in First lounge "reception" and not being able to read the card. It is not the problem of the lady but the management, who delivers such a bad induction/training and does not ensure/monitor the basic competenciens of the staff.
I happen to prefer the Club restricted to bona fide members, so am normally patient enough waiting for lounge entry and happy to show my BAEC card when asked.
Sep 30, 2011, 7:10 pm
#24
Join Date: Oct 2007
Location: London
Programs: BA - Gold for Life, CCR & GGL; IC Spire Elite Ambassador; Diamond Hilton Honors; Hyatt Discoverist
Posts: 6,720
Sep 30, 2011, 8:24 pm
#25
Join Date: Jan 2011
Location: Cambridge, UK
Programs: BAEC Gold, Virgin Flying Club Gold, DanAir Lifetime Gold, Coffee House Bedford Platinum Plus, Green
Posts: 168
Oct 1, 2011, 3:12 am
#26
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 16,032