Unexpected zeroing of level miles - how does this work?
Mar 25, 2004 | 4:23 am
#1
Original Poster
Join Date: Oct 2002
Location: EDI
Programs: BD DC, KL FB, HH
Posts: 181
Unexpected zeroing of level miles - how does this work?
I thought level miles were only zeroed at then end of each individual membership year, which for me is late July.
However, my recent EDI-DXB excursion took me over the Gold requal level on the outbound leg: level miles were zeroed, and now the return leg miles have posted on to my account. Can I rely on these to start my count towards requalifying next year, or will I be zeroed again in July?
Another thing - have paper statements finally gone forever? If so, then bmi need to do something about upgrading the e-statements on the website, for example including running totals, requal levels and dates.
Mar 25, 2004 | 11:51 am
#3
Join Date: May 2003
Location: BHX
Posts: 664
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by GoldCircle:
That's not normal - miles should just keep piling up until the end of your membership year... I'd pick up the phone if I were you.</font>
That's not normal - miles should just keep piling up until the end of your membership year... I'd pick up the phone if I were you.</font>
If you are already Gold then as stated above you just keep collecting until the year is up, at which point you start again.
Apr 2, 2004 | 4:31 am
#4
Join Date: Mar 2002
Location: DUB - Ireland
Programs: EI-GCE, BD-G, BA-G, A3*G, TK*G, FB-G, HH-G, Hyatt-Dia
Posts: 8,527
That certainly makes sense, but I thought Grayst mentioned requalification
Originally Posted by grayst
However, my recent EDI-DXB excursion took me over the Gold requal level on the outbound leg:
Apr 2, 2004 | 4:47 am
#5
Original Poster
Join Date: Oct 2002
Location: EDI
Programs: BD DC, KL FB, HH
Posts: 181
Yes, I was already Gold and am requalifying.
A paper statement to end-Feb arrived a few days ago saying "10300 miles to requalify", so I will keep an eye on the situation until the next statement arrives. Assuming I still get one.
The thought occurs - if they have zeroed me *AND* reset my requal date to now then I probably won't be complaining - my C-class DXB-FRA-EDI miles will then count towards next year, rather than being "wasted".
Does this logic make sense? Plus, have they made a mistake or is this a change in the scheme?
A paper statement to end-Feb arrived a few days ago saying "10300 miles to requalify", so I will keep an eye on the situation until the next statement arrives. Assuming I still get one.
The thought occurs - if they have zeroed me *AND* reset my requal date to now then I probably won't be complaining - my C-class DXB-FRA-EDI miles will then count towards next year, rather than being "wasted".
Does this logic make sense? Plus, have they made a mistake or is this a change in the scheme?
Last edited by grayst; Apr 2, 2004 at 4:51 am
May 7, 2004 | 10:36 am
#7
Original Poster
Join Date: Oct 2002
Location: EDI
Programs: BD DC, KL FB, HH
Posts: 181
Hmmm - now the website is back up, I see my membership year has indeed been switched from July to March - so my return from DXB indeed counts towards future requalification.
Nice one, BMI, I approve - assuming it is deliberate!
Nice one, BMI, I approve - assuming it is deliberate!