Unexpected zeroing of level miles - how does this work?
I thought level miles were only zeroed at then end of each individual membership year, which for me is late July.
However, my recent EDI-DXB excursion took me over the Gold requal level on the outbound leg: level miles were zeroed, and now the return leg miles have posted on to my account. Can I rely on these to start my count towards requalifying next year, or will I be zeroed again in July?
Another thing - have paper statements finally gone forever? If so, then bmi need to do something about upgrading the e-statements on the website, for example including running totals, requal levels and dates.