DC Partner: Has anyone earned any points with Europcar ?
Feb 17, 2010, 5:38 am
#1
Original Poster
Join Date: May 2005
Location: Near Lichfield, UK
Programs: BMI DC Gold, BA Gold, LH SEN, Priority Club Platinum, Nectar purple
Posts: 949
Has anyone earned any points with Europcar ?
I've had 17 rentals with Europcar since last September and not one of them has posted to my BMI account. I have filled in the online retro credit form and got the same response each time:
I made the necessary in our system and thanks to your rental; points will be credited as soon as possible on your BDD account.
However, I still don't have anything posted. I'm thinking of moving back to Hertz and posting to my FB account instead.
I made the necessary in our system and thanks to your rental; points will be credited as soon as possible on your BDD account.
However, I still don't have anything posted. I'm thinking of moving back to Hertz and posting to my FB account instead.
Feb 17, 2010, 6:03 am
#2
Join Date: May 2005
Location: BRU
Programs: A3/Gold, BA/Gold + other less precious metals
Posts: 2,641
I've had 3 rentals last year (1 each in the UK, France and Poland, if this makes any difference). 2 posted correctly but the 3rd one (was actually the 1st one) was a huge pain. I submitted the online retrocredit form twice, then 2 months later (!) I got an email from them saying the points had been credited. Turns out they were referring to another rental. I emailed back explaining (again!) and 2 days later the points were credited.
Feb 17, 2010, 4:28 pm
#4
Join Date: Apr 2005
Location: Home airports:SRQ,TPA,RSW
Programs: AA 0.4MM, BA G, LH SEN,TK S, HH Dia, Sixt Plat, Hertz Gold, Marriott Silver
Posts: 2,689
Feb 18, 2010, 1:38 am
#5
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,454
My EC rentals in Germany show up as Miles.com purchases 
and very differently:
and very differently:
22-Jan-2010 Partner Miles.Com Transaction 1500 0
18-Jan-2010 Partner Miles.Com Transaction 500 0
15-Jan-2010 Partner Miles.Com Transaction 1500 0
30-Dec-2009 Partner Miles.Com Transaction 3000 0
15-Dec-2009 Partner Miles.Com Transaction 500 0
14-Dec-2009 Partner Miles.Com Transaction 2000 0
18-Jan-2010 Partner Miles.Com Transaction 500 0
15-Jan-2010 Partner Miles.Com Transaction 1500 0
30-Dec-2009 Partner Miles.Com Transaction 3000 0
15-Dec-2009 Partner Miles.Com Transaction 500 0
14-Dec-2009 Partner Miles.Com Transaction 2000 0
Feb 18, 2010, 1:50 am
#6
Join Date: May 2005
Location: BRU
Programs: A3/Gold, BA/Gold + other less precious metals
Posts: 2,641
Feb 20, 2010, 3:19 am
#7
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routires, PCR
Posts: 13,609
I think I may have credit for a Europcar retroclaim:
I can't think what else this 'flight' refers to.
19-Feb-2010 Campaign Bonus: Campaign Flight Y1K - APO 1000 0
Feb 20, 2010, 8:04 am
#8
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 12,074
I have received exeactly the same points. I had 2 Europcar rentals in Feb, but both were earlier than 19 Feb. I do not recall signing up for other promotion. Hopefully it is not the Europcar points as I was expecting more than 1000 points for these rentals...
Feb 21, 2010, 8:02 am
#10
Join Date: Apr 2006
Location: UK
Programs: A3 gld, BA bron, KL silv, 6C plat, EH silv, EM, GT, HY, NH, NS, RT, SH, SW gold, BW, WY
Posts: 990
I don't think the 19-Feb-2010 Campaign Bonus: Campaign Flight Y1K - APO is anything to do with Europcar. The bonus was double miles between 15/09/09 and 31/10/09 and 1000 miles doesn't correspond to either a public or a coporate rate bonus (1500 and 500 respectively).
I've had a nightmare chasing Europcar miles but got them eventually through perseverance. Not really a DC problem so much as a Europcar problem. I used to collect HHonors points and had the same problems there. The claim form on DC and HHonors redirects you to a Europcar website and when you submit a claim there it tends to get ignored or processed incorrectly more often than not. I've only been able to get things sorted out by chasing DC or HHonors directly.
I've had a nightmare chasing Europcar miles but got them eventually through perseverance. Not really a DC problem so much as a Europcar problem. I used to collect HHonors points and had the same problems there. The claim form on DC and HHonors redirects you to a Europcar website and when you submit a claim there it tends to get ignored or processed incorrectly more often than not. I've only been able to get things sorted out by chasing DC or HHonors directly.