List your upgrades!
#2476
Join Date: Jan 2005
Location: On a Bridge
Programs: Starwood Residences Owner, AA 1MM, MP Gold, Avis-Hertz PC, Ritz Gold
Posts: 1,072
Location: DEN
Status: President's Club
Booked: Subcompact
Received: 2014 Buick Regal Turbo
Miles: 5 (brand spankin' new!)
Status: President's Club
Booked: Subcompact
Received: 2014 Buick Regal Turbo
Miles: 5 (brand spankin' new!)
#2477
Join Date: May 2013
Location: TX
Posts: 240
Location: IAH
Status: First
Booked: Intermediate
Assigned: Ford Fusion Titanium (my favorite!)
Select & Go had the usual boring cars--Cruze, 200, Jeep Liberty, Chevy Captiva, and a few others.
I also had a full size reservation for the weekend on a weekend certificate just to see what i would get, and I received a Chevy Captiva. I didn't bother canceling it or anything (as i normally don't), and two days later, I got the invoice emailed to me! They charged me for the rental that I never picked up! So I emailed customer service and am waiting for my $37 and reward certificate to be refunded...
Status: First
Booked: Intermediate
Assigned: Ford Fusion Titanium (my favorite!)
Select & Go had the usual boring cars--Cruze, 200, Jeep Liberty, Chevy Captiva, and a few others.
I also had a full size reservation for the weekend on a weekend certificate just to see what i would get, and I received a Chevy Captiva. I didn't bother canceling it or anything (as i normally don't), and two days later, I got the invoice emailed to me! They charged me for the rental that I never picked up! So I emailed customer service and am waiting for my $37 and reward certificate to be refunded...
#2478
Moderator: Avis and Rental Cars




Join Date: Oct 2006
Posts: 8,070
Couldn't agree more! I love the higher-end Fusions (with or without the hybrid package). The manager in ATL last week couldn't figure out why I wanted the loaded Fusion Hybrid instead of the MKZ, Taurus or a (well worn) Infiniti G. (The MKZs in the Avis fleet have fewer options; Taurus isn't a fun to drive and doesn't have a lane-departure system; the G was old/smelly and feels very outdated.)
Ugh. As I've found out, you're best to call and cancel your reservation as it's much easier than hassling them for a refund.
Ugh. As I've found out, you're best to call and cancel your reservation as it's much easier than hassling them for a refund.
#2479
Join Date: May 2013
Location: TX
Posts: 240
Couldn't agree more! I love the higher-end Fusions (with or without the hybrid package). The manager in ATL last week couldn't figure out why I wanted the loaded Fusion Hybrid instead of the MKZ, Taurus or a (well worn) Infiniti G. (The MKZs in the Avis fleet have fewer options; Taurus isn't a fun to drive and doesn't have a lane-departure system; the G was old/smelly and feels very outdated.)
lesson learned!!
#2480
Join Date: Mar 2008
Posts: 102
LEB (West Lebanon, NH) - booked a mid-sized, got upgraded to an Infiniti Q70 with 8K miles. Woof! I had to be in the car for over six hours the next day, didn't mind it one bit. I get a 2-class upgrade if available due to status from a credit card, but this was above and beyond. Kevin, the agent on duty, was extremely helpful as well, and had offered to stay after closing to make sure I got my my car one evening - fortunately it turned out to not be necessary.
#2481
Moderator: Avis and Rental Cars




Join Date: Oct 2006
Posts: 8,070
LEB (West Lebanon, NH) - booked a mid-sized, got upgraded to an Infiniti Q70 with 8K miles. Woof! I had to be in the car for over six hours the next day, didn't mind it one bit. I get a 2-class upgrade if available due to status from a credit card, but this was above and beyond. Kevin, the agent on duty, was extremely helpful as well, and had offered to stay after closing to make sure I got my my car one evening - fortunately it turned out to not be necessary.
#2482
Join Date: Mar 2008
Posts: 102
This was the Q70 - the four-door hot-rod sedan. I'm really happy for cruise control, as it was waaay to easy to speed in that car.
#2483
Original Poster
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,508
CAUTION: Because of the GM recalls, many vehicles are offline until they are fixed.
Location: LAX
Status: CHM
Booked: Intermediate
Assigned: 2014 Chrysler 300
Asked for: Any Cadillac
Received: 2014 Chevy Impala LTZ
LAX is starting to get stingy on me. Talked to an agent who said he gave all the CHM that day a 2-class upgrade... never thought this would be an issue at LAX. By the time I got there, the lot was virtually empty. It's alright, I like the Impala, but still.
Location: BUF
Status: CHM
Booked: Intermediate
Received: 2014 Cadillac XTS4 (do they order them any other way?) + XM activated
Miles: 6000 (better than 12K in the XTS next to me)
Easy peasy. I've noticed though that they never have sunroofs.
Location: LAX
Status: CHM
Booked: Intermediate
Assigned: 2014 Chrysler 300
Asked for: Any Cadillac
Received: 2014 Chevy Impala LTZ
LAX is starting to get stingy on me. Talked to an agent who said he gave all the CHM that day a 2-class upgrade... never thought this would be an issue at LAX. By the time I got there, the lot was virtually empty. It's alright, I like the Impala, but still.
Location: BUF
Status: CHM
Booked: Intermediate
Received: 2014 Cadillac XTS4 (do they order them any other way?) + XM activated
Miles: 6000 (better than 12K in the XTS next to me)
Easy peasy. I've noticed though that they never have sunroofs.
#2484




Join Date: Jun 2004
Posts: 3,962
Nice. Headed to BUF this week with a full-size reserved as a President's Club. Hoping for something like this or a BMW 5 series.
#2485
Moderator: Avis and Rental Cars




Join Date: Oct 2006
Posts: 8,070
CAUTION: Because of the GM recalls, many vehicles are offline until they are fixed.
Location: LAX
Status: CHM
Booked: Intermediate
Assigned: 2014 Chrysler 300
Asked for: Any Cadillac
Received: 2014 Chevy Impala LTZ
LAX is starting to get stingy on me. Talked to an agent who said he gave all the CHM that day a 2-class upgrade... never thought this would be an issue at LAX. By the time I got there, the lot was virtually empty. It's alright, I like the Impala, but still.
Location: BUF
Status: CHM
Booked: Intermediate
Received: 2014 Cadillac XTS4 (do they order them any other way?) + XM activated
Miles: 6000 (better than 12K in the XTS next to me)
Easy peasy. I've noticed though that they never have sunroofs.
Location: LAX
Status: CHM
Booked: Intermediate
Assigned: 2014 Chrysler 300
Asked for: Any Cadillac
Received: 2014 Chevy Impala LTZ
LAX is starting to get stingy on me. Talked to an agent who said he gave all the CHM that day a 2-class upgrade... never thought this would be an issue at LAX. By the time I got there, the lot was virtually empty. It's alright, I like the Impala, but still.
Location: BUF
Status: CHM
Booked: Intermediate
Received: 2014 Cadillac XTS4 (do they order them any other way?) + XM activated
Miles: 6000 (better than 12K in the XTS next to me)
Easy peasy. I've noticed though that they never have sunroofs.
I haven't seem the XTS loaded any other way at Avis. It's still a great car but not as sporty as I prefer. Buffalo seems to have lots of XTSs but rarely a BMW when I'll there.
#2486
Original Poster
FlyerTalk Evangelist
Join Date: Jun 2005
Location: QLA
Programs: SBUX Gold
Posts: 14,508
They had a handful of BMWs ready today... a couple of 5-series, an X3 and an X5, and that was just immediately around the Preferred booth.
#2487




Join Date: Aug 2012
Location: London
Programs: DL PM, BA Bronze, Avis Preferred
Posts: 851
Location: PDX
Status: First (UK)
Booked: Intermediate
Assigned: Volkswagen Passat
Status: First (UK)
Booked: Intermediate
Assigned: Volkswagen Passat
#2488




Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 7,009
Status: President's Club
All of the below were booked as "full size".
Location: YUL
Assigned: Chrysler 300 (full size)
Took: Challenger R/T (walked around the lot, pointed at it, took it)
Location: HNL
Assigned: Infinity Q70
Took: Mustang convertible (I think this might be a downgrade, but... it's HNL!)
Location: KOA
Assigned: unknown (booked full size)
Took: Camaro convertible
Location: LAX
Assigned: Volvo V60
Requested: any BMW (3, 5, 7) - DENIED. Took Camaro SS hardtop instead.
Location: YUL
Assigned: Chevy Impala (!!! are they serious?)
Requested: Mustang convertible - denied (claimed all the Camaros are out on GM recalls, so fully booked). BMW, denied. Walked away with a Cadillac XTS.
All of the below were booked as "full size".
Location: YUL
Assigned: Chrysler 300 (full size)
Took: Challenger R/T (walked around the lot, pointed at it, took it)
Location: HNL
Assigned: Infinity Q70
Took: Mustang convertible (I think this might be a downgrade, but... it's HNL!)
Location: KOA
Assigned: unknown (booked full size)
Took: Camaro convertible
Location: LAX
Assigned: Volvo V60
Requested: any BMW (3, 5, 7) - DENIED. Took Camaro SS hardtop instead.
Location: YUL
Assigned: Chevy Impala (!!! are they serious?)
Requested: Mustang convertible - denied (claimed all the Camaros are out on GM recalls, so fully booked). BMW, denied. Walked away with a Cadillac XTS.
#2489
Join Date: May 2008
Posts: 4,396
I know I used to complain about DCA being cheap on upgrades, but lately they have been fantastic!
Location: DCA
Status: CHM
Booked: Intermediate
Assigned: 2014 Mercedes GL-450
Location: DCA
Status: CHM
Booked: Intermediate
Assigned: 2014 Mercedes GL-450

