Avis points are useless.
#16



Join Date: Dec 2010
Location: SE USA
Programs: DL DM/MM , IHG Plat, MR Titanium, HH Gold, EK Frequent Kettle, UA Silver, AA and Avis Hater
Posts: 2,156
What the heck?
I'm a Hertz guy but my company requires me to use Avis, I've become Presidents Club and have 6000 points and two free days certs. Points build slowly, cars are dirty, rarely pre-assisgned cars. Twice I've been given a car with no gas and once without a license plate. Hertz is so much better....waah
I go to book a res and it will only let me input one coupon, which I was not surprised about, then it says it can't be used on OW (locations are 22 miles apart BTW).
So I decide to just use points but it does not give me that option at check-out. Of course the chat is not working today (no staffing)
How do you use these worthless points and/or useless free day certs?
I'm a Hertz guy but my company requires me to use Avis, I've become Presidents Club and have 6000 points and two free days certs. Points build slowly, cars are dirty, rarely pre-assisgned cars. Twice I've been given a car with no gas and once without a license plate. Hertz is so much better....waah
I go to book a res and it will only let me input one coupon, which I was not surprised about, then it says it can't be used on OW (locations are 22 miles apart BTW).
So I decide to just use points but it does not give me that option at check-out. Of course the chat is not working today (no staffing)
How do you use these worthless points and/or useless free day certs?
#18




Join Date: Nov 2000
Location: SDF/TLV/ATL
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club.
Posts: 3,015
Which is why I switched my earning to AA miles/LPs, because Avis awards are useless and my corporate rate on personal rentals is awesome.
#19




Join Date: Oct 2022
Posts: 280
We can't seem to get any frequent flyer credit from our Avis rentals. They always respond that our excellent corporate rate is ineligible.
#20


Join Date: Jan 2009
Location: New York suburbs
Posts: 4,380
Excellent corporate rates? For leisure travel? I'm surprised they're still available. Don't worry so much about the rewards, given the exorbitant retail prices and shortages. Enjoy what you have while it lasts.
#21


Join Date: Nov 2010
Posts: 1,872
On headline subject: I used one 700-point opportunity, and two 1400-opportunities. Paid just some tax, which could be under a buck at a local location. But all car-groups at FLL were marked "regularly priced" and (thus??) "not eligible for point redemption" that day. What's up with that?
#22
FlyerTalk Evangelist



Join Date: Oct 2003
Location: Floating around
Programs: UA Plat (1MM), DL Gold (1MM), Marriott LTT
Posts: 11,218

I absolutely hate the Avis website but I'm beyond infuriated that I can't even book a rental with points. This has been happening to me for weeks. First time I'm ever trying to use my points before they all expire. I get to the final page, click Confirm and this is all that ever appears. Both website and mobile app. I have plenty of points in my account.
And apologies if Avis was down for you guys recently. It seems every single time this happens to me the entire Avis website goes down and can't even search for a normal rental. This is verified by going to different browsers and different computers and the website can't even search for a rental. Usually fixes itself within 30 minutes.
-RM
#23


Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 2,043

I absolutely hate the Avis website but I'm beyond infuriated that I can't even book a rental with points. This has been happening to me for weeks. First time I'm ever trying to use my points before they all expire. I get to the final page, click Confirm and this is all that ever appears. Both website and mobile app. I have plenty of points in my account.
-RM
#24



Join Date: Mar 2012
Location: HSV
Programs: DL DM/1M
Posts: 109

I absolutely hate the Avis website but I'm beyond infuriated that I can't even book a rental with points. This has been happening to me for weeks. First time I'm ever trying to use my points before they all expire. I get to the final page, click Confirm and this is all that ever appears. Both website and mobile app. I have plenty of points in my account.
And apologies if Avis was down for you guys recently. It seems every single time this happens to me the entire Avis website goes down and can't even search for a normal rental. This is verified by going to different browsers and different computers and the website can't even search for a rental. Usually fixes itself within 30 minutes.
-RM
#25




Join Date: Nov 2019
Location: SW Florida
Programs: DL Platinum, HHDiamond, IHG Gold Regular Joe Everywhere Else
Posts: 772
I've kept my account active but somehow still managed to have points expire. After a lot of back and forth with customer service they were restored. Has anyone had success getting them swapped out for airline or hotel miles? I like the company, but don't like that the lack of redemption options. I plan to earn airline miles in the future.
#26
FlyerTalk Evangelist




Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,186
I still can't even get the option to use points to appear during the reservation process. It randomly showed up the other day one time but other than that whenever I make bookings, it doesn't give me the option to even try to use points.
#27




Join Date: Oct 2014
Posts: 296
I received a promo early last month for earning free days - figured I'd share here - signup still works.
https://www.avis.com/en/loyalty-profile/freedays#/
In other news, has anyone found a good use for points? I've accumulated over 10k and don't really know what to do with it.
They only work in the US IIRC?
Thanks
https://www.avis.com/en/loyalty-profile/freedays#/
In other news, has anyone found a good use for points? I've accumulated over 10k and don't really know what to do with it.
They only work in the US IIRC?
Thanks
#28




Join Date: Jan 2010
Location: YYZ
Programs: AC SE 100K MM; Marriott Lifetime Titanium, Avis Presidents Club
Posts: 4,106
Got asked if I wanted to use points in the app this week for a booking I was making at YYC...seemed like it would only take points for 1 day of the 4 day rental even though I had more points accrued than another day or 2 would have cost...never had any idea what I was going to do with those Avis points anyways so I'll take it as a win!
So update...picked up the Car at YYC last night, fairly efficient process although it seemed like the agent wasn't sure how to process a rental that was partly paid for by points. It now appears that I'm being charged the original reservation amount and the points show as deducted from my account...will be interesting to see the final bill on Tuesday.
So update...picked up the Car at YYC last night, fairly efficient process although it seemed like the agent wasn't sure how to process a rental that was partly paid for by points. It now appears that I'm being charged the original reservation amount and the points show as deducted from my account...will be interesting to see the final bill on Tuesday.
Last edited by billdokes; Oct 27, 2024 at 12:55 pm Reason: Update
#29




Join Date: Jan 2003
Location: MCO
Programs: DL 1.5MM, Marriott LT Plat, HH Gold, AVIS PPlus
Posts: 563
I received a promo early last month for earning free days - figured I'd share here - signup still works.
https://www.avis.com/en/loyalty-profile/freedays#/
In other news, has anyone found a good use for points? I've accumulated over 10k and don't really know what to do with it.
They only work in the US IIRC?
Thanks
https://www.avis.com/en/loyalty-profile/freedays#/
In other news, has anyone found a good use for points? I've accumulated over 10k and don't really know what to do with it.
They only work in the US IIRC?
Thanks
#30




Join Date: Oct 2014
Posts: 296
Got asked if I wanted to use points in the app this week for a booking I was making at YYC...seemed like it would only take points for 1 day of the 4 day rental even though I had more points accrued than another day or 2 would have cost...never had any idea what I was going to do with those Avis points anyways so I'll take it as a win!
So update...picked up the Car at YYC last night, fairly efficient process although it seemed like the agent wasn't sure how to process a rental that was partly paid for by points. It now appears that I'm being charged the original reservation amount and the points show as deducted from my account...will be interesting to see the final bill on Tuesday.
So update...picked up the Car at YYC last night, fairly efficient process although it seemed like the agent wasn't sure how to process a rental that was partly paid for by points. It now appears that I'm being charged the original reservation amount and the points show as deducted from my account...will be interesting to see the final bill on Tuesday.

