Originally Posted by RobOnLI

I absolutely hate the Avis website but I'm beyond infuriated that I can't even book a rental with points. This has been happening to me for weeks. First time I'm ever trying to use my points before they all expire. I get to the final page, click Confirm and this is all that ever appears. Both website and mobile app. I have plenty of points in my account.

And apologies if Avis was down for you guys recently. It seems every single time this happens to me the entire Avis website goes down and can't even search for a normal rental. This is verified by going to different browsers and different computers and the website can't even search for a rental. Usually fixes itself within 30 minutes.

-RM

Originally Posted by RedElmo

same. And I called to book it. The lady messes up. I end up having to call a second time. Then they try to add insurance to my booking I tell them it was quoted as $29 not $50 online. They instantly remove the insurance and it becomes $29.