Missing Miles from Avis
#16
Join Date: Jan 2016
Programs: BAEC Silver, Avis Preferred, Hilton Gold
Posts: 521
#17
FlyerTalk Evangelist


Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 12,657
#18
Original Poster




Join Date: Jul 2017
Posts: 55
I have my suspicion that the bonus miles promotions are run by an airline's FFP rather than a car rental company. I'm now pursuing Qatar for the bonus miles that they owe... Let's see if that works out which might serve as a data point to how these work.
#19
FlyerTalk Evangelist


Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 12,657
That’s what I always thought but the FFPs always push me back to the rental companies, which means you have to find the right contact at the rental company. When AFKL Flying Blue had the Avis Accumulator promotion all missing miles had to be claimed directly from Avis, a process which had its own breed of complications, problems and frustrations. I still think that the rant I wrote against Avis in another thread is fully justified.
#20
Join Date: Jan 2016
Programs: BAEC Silver, Avis Preferred, Hilton Gold
Posts: 521
Interesting because I contacted Emirates (missing miles with partner claim online) over some missing bonus skywards miles from a rental back at the beginning of December. The skywards team successfully chased it with Avis and I received my bonus miles today, a few weeks after raising the claim...
#21
FlyerTalk Evangelist


Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 12,657
Maybe they’re more prepared, more inclined, to do the legwork than other FFPs. Miles & More always sends me back to the rental companies, as does Flying Blue.
#24




Join Date: Jun 2009
Location: MME (midway between NCL and LBA)
Programs: BA Gold, AF/KL Gold, Hilton Gold, Nordic Choice Gold
Posts: 783
Yesterday, some avios posted to my BA account for a car hire on 1 November last year.
I was quite happy to get 3,000 avios (2,250 + 750 "loyalty bonus") for a 1 day hire that cost only 23.72 (about US$31) in total including all taxes.
I was quite happy to get 3,000 avios (2,250 + 750 "loyalty bonus") for a 1 day hire that cost only 23.72 (about US$31) in total including all taxes.

