Overcharge on rental car = $10K in lost business to Avis
Apr 10, 2013, 8:51 am
#16
Join Date: Oct 2007
Programs: AGR, PC, HH no status as I stopped paying for travel
Posts: 1,454
Apr 10, 2013, 9:52 am
#17
Join Date: Dec 2008
Location: Lake Tahoe
Programs: UA Gold, Marriott Plat, Hyatt Discoverist, Hertz PC, Avis PC, National Exec
Posts: 54
Apr 10, 2013, 4:59 pm
#18
Join Date: Jun 2011
Location: MEL
Programs: VAG
Posts: 1,865
A broader question, though -- is it really possible to spend $10,000 a year with Avis and still only be Avis First, the same crummy status that I get with my occasional weekend rental? Sounds like there's a good business case there for another tier. It wouldn't have to provide any significant tangible benefits over First, just like First provides no significant tangible benefits over Preferred, but it could come with a fancy-coloured card.
Apr 10, 2013, 9:14 pm
#20
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
If necessary, weave your stay history into the conversation. A lot of desk clerks don't realize how many nights a PP spends in a Marriott in one year. Don't pull a DYKWIA, be nice and polite. The desk clerk is not necessarily the person who pulled the room assignments.
Apr 10, 2013, 11:06 pm
#21
FlyerTalk Evangelist
Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
Posts: 17,217
Oh, man, that was priceless.
A broader question, though -- is it really possible to spend $10,000 a year with Avis and still only be Avis First, the same crummy status that I get with my occasional weekend rental? Sounds like there's a good business case there for another tier. It wouldn't have to provide any significant tangible benefits over First, just like First provides no significant tangible benefits over Preferred, but it could come with a fancy-coloured card.
A broader question, though -- is it really possible to spend $10,000 a year with Avis and still only be Avis First, the same crummy status that I get with my occasional weekend rental? Sounds like there's a good business case there for another tier. It wouldn't have to provide any significant tangible benefits over First, just like First provides no significant tangible benefits over Preferred, but it could come with a fancy-coloured card.
I'll say again, having President's club didn't always get me an upgrade. But when I didn't get a car I at least asked for something different rather than just taking what I wanted.
Apr 11, 2013, 10:27 am
#22
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
I would assume that spending $10k per year should net someone one of these two levels, or if there was a corporation that he was working for that had others spending a similar amount of annual dollars a corporate contract would exist that would also get someone one of these levels.