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Lifemiles website down for award travel search?

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Lifemiles website down for award travel search?

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Old Jul 23, 2023, 7:25 am
  #1  
Original Poster
 
Join Date: Apr 2010
Posts: 23
Lifemiles website down for award travel search?

Hello,
For about 4 days now, every time I click 'TRAVEL' on the lifemiles homepage, to search for award travel, I get this error message.

Ocurrió un error

Lo sentimos, no pudimos realizar tu solicitud, por favor intenta nuevamente. Si el problema persiste contacta a nuestro Call Center

I called the service center twice and both times they tell me it may be down and will come up in 3 hours.
I find it hard to believe that this critical page could be down for so many days?
Anyone else able to login and search succesfully?
idnani is offline  
Old Jul 23, 2023, 8:26 am
  #2  
 
Join Date: Jan 2014
Posts: 27
Same!

Yup, same! I thought there was something wrong with my account. It’s been quite frustrating.
travelover4 is offline  
Old Jul 23, 2023, 8:48 am
  #3  
 
Join Date: Jul 2023
Posts: 1
run into the same issue for a few days. It sucks!
makeapp is offline  
Old Jul 23, 2023, 11:49 am
  #4  
Original Poster
 
Join Date: Apr 2010
Posts: 23
Phew, glad its not my account or computer or browser.
If anyone is able to finally get in and search successfully, please post here, thank you!
idnani is offline  
Old Jul 23, 2023, 12:03 pm
  #5  
 
Join Date: Sep 2009
Posts: 11
I've run into this issue numerous times over the years. Not fazed anymore. If anything, wish they had a better notification page.
flynoob is offline  
Old Jul 23, 2023, 12:10 pm
  #6  
 
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,106
no issues here.
justforfun is offline  
Old Jul 23, 2023, 1:20 pm
  #7  
 
Join Date: Aug 2015
Location: NY, NY & Long Island
Posts: 76
Originally Posted by justforfun
no issues here.

Which browser are you using?
CedarSwampThing is offline  
Old Jul 23, 2023, 4:09 pm
  #8  
Original Poster
 
Join Date: Apr 2010
Posts: 23
Originally Posted by CedarSwampThing
Which browser are you using?
I've tried Safari, Chrome and Firefox, all from different computers as well, so I don't think its a browser issue.
Weird that some can access and others cannot as part of this downtime?
idnani is offline  
Old Jul 23, 2023, 4:28 pm
  #9  
FlyerTalk Evangelist
 
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,542
Hasn’t worked for 4 days, for me.
Jaimito Cartero is offline  
Old Jul 24, 2023, 8:45 am
  #10  
 
Join Date: Jul 2006
Location: East Coast
Programs: All major Airlines, Hotel Chains, Credit Cards and Car Rentals
Posts: 1,263
Same here. It's been down for past 4-5 days. I have tried different browsers as well as incognito, different accounts, different IP addresses as well as VPN. Same outcome. Error. Hope they can fix it soon.
jeelele is offline  
Old Jul 24, 2023, 11:30 pm
  #11  
FlyerTalk Evangelist
 
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,542
Finally worked for me tonight.
Jaimito Cartero is offline  
Old Jul 25, 2023, 2:36 am
  #12  
 
Join Date: Dec 2022
Posts: 6
Check vpn?

Few times happened to me. I realized the VPN was on. After turning it off, worked
golive is offline  
Old Jul 27, 2023, 7:21 am
  #13  
 
Join Date: Jun 2010
Location: Boston, MA
Programs: EK Gold, A3 *G, AB Gold, Jetblue Mosaic
Posts: 1,386
I havent experienced any of the issues mentioned above over the same time period but for the last 8 hours I have not been able to get past the date selection screen. Site just hangs and doesn't show options even when the date selected is highlighted in blue. Anyone else have this happen?
kq747 is offline  
Old Jul 27, 2023, 11:03 am
  #14  
 
Join Date: Jan 2011
Posts: 5
Same. On Sunday, I was experiencing what others documented above. Then it started working Mon-Wed, and today it just hangs in the search flow
nader is offline  
Old Jul 28, 2023, 11:30 am
  #15  
 
Join Date: Mar 2017
Posts: 26
Down for me as well. With or without VPN has made no difference. Has anyone had success booking or found a workaround?
HG17 is offline  


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