Lifemiles Expiration
#1
Original Poster
Join Date: May 2003
Programs: UA1k; Bonvoy Titanium; Hilton Gold; IHG Gold; AA Plat Pro
Posts: 1,794
Lifemiles Expiration
My miles were supposed to expire on April 30th.
The Lifemiles website says: " The expiration of miles that was scheduled between April 1st and December 31st, 2020 has been paused. This means that if the membersī miles were scheduled to expire within the indicated months, they will remain in the members' accounts until December 31st, 2020. Now, if you accrue miles during this year, the validity period would always extend for one full year."
But my account still shows an expiration date of April 30, 2020 with a warning that the miles will expire in 7 days.
I believed that their call center is closed, so I can't get hold of anyone. I already sent them an email.
Suggestions?
The Lifemiles website says: " The expiration of miles that was scheduled between April 1st and December 31st, 2020 has been paused. This means that if the membersī miles were scheduled to expire within the indicated months, they will remain in the members' accounts until December 31st, 2020. Now, if you accrue miles during this year, the validity period would always extend for one full year."
But my account still shows an expiration date of April 30, 2020 with a warning that the miles will expire in 7 days.
I believed that their call center is closed, so I can't get hold of anyone. I already sent them an email.
Suggestions?
#3
Original Poster
Join Date: May 2003
Programs: UA1k; Bonvoy Titanium; Hilton Gold; IHG Gold; AA Plat Pro
Posts: 1,794
#7
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
I tried a donation about a month ago and it does not seem to extend the validity of miles any longer. It definitely used to work in the past, but so far my miles expiry hasn't been extended beyond the 31 Jan 2021 granted by LM. Will wait till Jan next year and in a worst case buy 1,000 mls if need be or so.
#8
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
I tried a donation about a month ago and it does not seem to extend the validity of miles any longer. It definitely used to work in the past, but so far my miles expiry hasn't been extended beyond the 31 Jan 2021 granted by LM. Will wait till Jan next year and in a worst case buy 1,000 mls if need be or so.
#9
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Probably, miles Donation worked in the past as I did it at least twice. Thought I give it a try as folks weren't sure if still working or not. Seems definitely dead and aligned with the updates from LM. So only earning or buying will work these days. I'll just buy 1k mls or so in Jan 2021 if needed. Fingers crossed LM stays in business and such, else it won't matter much.
#12
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
#13
Join Date: May 2004
Programs: Various Programs of Interest & LT Collector.
Posts: 1,483
Odd Description of mile expiration? Expiration date: Ene 31, 2021
Hi, Has anyone else seen the expiration of miles have "Ene" for the month? My account shows: Expiration date: Ene 31, 2021
Any idea what month Ene is for?
Thanks...
Any idea what month Ene is for?
Thanks...
#14
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188