Changes to award bookings made online
Aug 23, 2013, 7:28 pm
#1
Original Poster
Join Date: Aug 2008
Posts: 1,470
Changes to award bookings made online
I need to book a one-way award ticket XXX-BKK-YYY; the website does not allow stops to be booked, but I understand stops are permissible for one-way journeys. Is that correct?
Also, if I book a ticket online without a stop, can it be modified later (on the phone, through the call center) without a penalty?
Also, if I book a ticket online without a stop, can it be modified later (on the phone, through the call center) without a penalty?
Aug 24, 2013, 2:41 am
#2
Join Date: Oct 2009
Programs: LH SEN, SPG Gold, HH Diamond
Posts: 1,021
I need to book a one-way award ticket XXX-BKK-YYY; the website does not allow stops to be booked, but I understand stops are permissible for one-way journeys. Is that correct?
Also, if I book a ticket online without a stop, can it be modified later (on the phone, through the call center) without a penalty?
Also, if I book a ticket online without a stop, can it be modified later (on the phone, through the call center) without a penalty?
The change fee is $150, and they shall not allow you to change the destination (if you're thinking of booking the award partially and adding a segment). 4/5 times the experience with the call center is awful. Most people cancel awards ($50) and rebook ($25) instead of paying the change fee ($150).
Aug 24, 2013, 4:15 am
#3
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
Rules in the Stopover thread:
http://www.flyertalk.com/forum/21087219-post37.html
http://www.flyertalk.com/forum/21087219-post37.html
