Awful Asiana lounge at HKG
Aug 13, 2011, 2:24 pm
#16
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,281
Besides, the entrance of that lounge already said China National Aviation Coporation and in big chinese characters. I don't think anyone would mistaken it is not a chinese airlines lounge especially someone used to be a MPC member. Btw, CNAC is the former CAAC, aka Air China.
You were at this lounge and it is the CNAC lounge.
Aug 24, 2011, 9:27 am
#17
Join Date: Dec 2008
Programs: Hyatt Diamond, Hilton Diamond, Asiana Diamond+, CX Silver
Posts: 11
Just came back from HKG on OZ
1. Confirmed that they are indeed using CNOC lounge and not Dragon Air lounge anymore (aka G16 lounge)
2. Contacted Asiana to say that the quality of CNOC lounge isn't up to par with G16 lounge
3. Asiana responded within hours to say that it wasn't OZ that terminated lounge contract but rather Dragon Air who wanted to have an exclusive lounge for their passengers only.
1. Confirmed that they are indeed using CNOC lounge and not Dragon Air lounge anymore (aka G16 lounge)
2. Contacted Asiana to say that the quality of CNOC lounge isn't up to par with G16 lounge
3. Asiana responded within hours to say that it wasn't OZ that terminated lounge contract but rather Dragon Air who wanted to have an exclusive lounge for their passengers only.
Aug 24, 2011, 9:36 pm
#18
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,140
Just came back from HKG on OZ
1. Confirmed that they are indeed using CNOC lounge and not Dragon Air lounge anymore (aka G16 lounge)
2. Contacted Asiana to say that the quality of CNOC lounge isn't up to par with G16 lounge
3. Asiana responded within hours to say that it wasn't OZ that terminated lounge contract but rather Dragon Air who wanted to have an exclusive lounge for their passengers only.
1. Confirmed that they are indeed using CNOC lounge and not Dragon Air lounge anymore (aka G16 lounge)
2. Contacted Asiana to say that the quality of CNOC lounge isn't up to par with G16 lounge
3. Asiana responded within hours to say that it wasn't OZ that terminated lounge contract but rather Dragon Air who wanted to have an exclusive lounge for their passengers only.
LAX
Aug 25, 2011, 1:06 am
#19
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,375
One of those situations where I am still grumpy about not having QF anytime lounge access anymore.
Aug 30, 2011, 5:55 pm
#20
Suspended
Join Date: Aug 2011
Posts: 78
I usually use the SQ or TG lounges, but had a very early (00:30) departure to Incheon and was forced to use the lounge Asiana shares with the likes of Philippine Airlines.
It was a horrifying experience -- No decent food or drink to speak of. Pre-scooped (!) Häagen-Dazs sat in glass bowls within a dingy-looking cooler. Customer service non-existent. Bathrooms only passably clean.
Asiana can do better than to use this lounge. Didn't they formerly use the G16 lounge (CX, KA)? What happened?
Whatever the case may be, this lounge is an utter disgrace to OZ as an airline. And as a very frequent flier with OZ, I am doubly disappointed...
It was a horrifying experience -- No decent food or drink to speak of. Pre-scooped (!) Häagen-Dazs sat in glass bowls within a dingy-looking cooler. Customer service non-existent. Bathrooms only passably clean.
Asiana can do better than to use this lounge. Didn't they formerly use the G16 lounge (CX, KA)? What happened?
Whatever the case may be, this lounge is an utter disgrace to OZ as an airline. And as a very frequent flier with OZ, I am doubly disappointed...
Aug 30, 2011, 6:03 pm
#21
Suspended
Join Date: Dec 2005
Posts: 9,916
I am sure the better run ones try their best to put out relevant newspapers when provided and relevant material when provided.
You may want to review your use of the word 'always' in your post
