Taiwan E-Gate / Global Entry
#121




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
#122
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Most of us went through the process a while ago, but IIRC, conditional approval was granted within minutes and interviews only have a 3-day advance requirement. A few weeks or even a month prior should leave sufficient buffer for any problems.
#123




Join Date: May 2008
Location: Bay Area
Programs: UA 1k now; AA (no status); HY Diamond; SPG Platinum
Posts: 748
i just walked up to immigration counter at T2 upon arrival and they had plenty of free time to process me (not even asking me any question).
#124




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
I forgot to report back. I have a new passport issued June 2018. I updated via the DHS portal, and this reflected on the NIA side shortly. I brought my old passport just in case, but I had zero issues using the new passport entering Taiwan in December at T2. I aligned the left edge of the passport with the light as before, and it worked on the first try.
As another data point, I also had no problem with Australia's SmartGate in November, so I haven't experienced the same issue reading a US passport that others have.
As another data point, I also had no problem with Australia's SmartGate in November, so I haven't experienced the same issue reading a US passport that others have.
#125


Join Date: Jan 2013
Location: SFO SJC OAK
Programs: A3*G, WN A-List Pref, Marriott Titanium+LTP
Posts: 70
To add another data point, I previously had to align my passport with the red light to get it to read properly.
As of today, it seems that's no longer necessary. I inserted my passport straight to the upper left and it seemed to work properly the first time.
I guess the NIA fixed the issue!
As of today, it seems that's no longer necessary. I inserted my passport straight to the upper left and it seemed to work properly the first time.
I guess the NIA fixed the issue!
#127
Join Date: Aug 2016
Location: SFO
Programs: BR Diamond, Dynasty Flyer Paragon, Marriott Lifetime Plat
Posts: 1,926
Was speaking to the NIA officer-in-charge yesterday because the machine continues to hate my passport. According to him, those with older passports have issues not because of the size but because of the ICAO lines at the bottom of the picture page. Versions that are older (mine is 2014) create issues with the reading of the passport, hence the "chip cannot be read" screen (there's no cannot read page in the software). NIA went to engage AIT and DHS to figure out what was going on.
#128




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
Was speaking to the NIA officer-in-charge yesterday because the machine continues to hate my passport. According to him, those with older passports have issues not because of the size but because of the ICAO lines at the bottom of the picture page. Versions that are older (mine is 2014) create issues with the reading of the passport, hence the "chip cannot be read" screen (there's no cannot read page in the software). NIA went to engage AIT and DHS to figure out what was going on.
#131




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
#132

Join Date: Jul 2013
Posts: 17
For those whom E-Gate has worked, when you fill in the Online Arrival Card, which Visa type do you select? The last 2 times I've selected Visitor and the E-Gate didn't work for me. Someone just called me today and suggested that I use Visa Exempt instead.
I couldn't find any documentation on this anywhere and wonder if anyone else had similar experience? I'll be flying back into TPE again next week so I'll find out!
I couldn't find any documentation on this anywhere and wonder if anyone else had similar experience? I'll be flying back into TPE again next week so I'll find out!
#133




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
For those whom E-Gate has worked, when you fill in the Online Arrival Card, which Visa type do you select? The last 2 times I've selected Visitor and the E-Gate didn't work for me. Someone just called me today and suggested that I use Visa Exempt instead.
I couldn't find any documentation on this anywhere and wonder if anyone else had similar experience? I'll be flying back into TPE again next week so I'll find out!
I couldn't find any documentation on this anywhere and wonder if anyone else had similar experience? I'll be flying back into TPE again next week so I'll find out!
Yes, you would select Visa Exempt under this arrangement.
#135




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
If you're doing e-Gate for Global Entry, you have to fill out an online arrival card. If you have a Taiwan passport with National ID, ARC, or APRC there's no online arrival card required when using e-Gate.


