Ansett Internet Support rocks!

 
Old Oct 21, 01, 12:42 am
  #1  
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Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,819
Ansett Internet Support rocks!

I just wanted to pubically say that those guys still at AN are the best! I used the "help" system online last night to submit a question about trying to get some e-ticket details for prior-Sep 14 travel (As UA won't accept my BP's as proof of travel the jerks). Anyway fully suspecting a "no way" response, I got a very nicely considered response this morning from Ansett. They may or may not be able to help me (I have to call and hope someone is there that has access to the particular system, etc) but the point is that the response was considerate, quick, helpful and upfront and honest. I really like that and not to mention getting a response on a Sunday morning.

So if anyone out there is reading this who is part of that team - thank you. Ansett is still the one!!

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RichardMEL, UA 1K
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