Bidup problem
Feb 22, 2022, 3:29 am
#1
Original Poster
Join Date: Sep 2002
Location: Cardiff, Wales, UK
Posts: 982
Bidup problem
The Bidup page on the website will not accept non US addresses (despite having a countries list etc.). If there is an upgrade available on the train, from the conductor, would that be at similar types of cost?
Feb 22, 2022, 9:42 am
#2
Join Date: Sep 2017
Location: Orcas Island, Washington
Programs: Amtrak Guest Rewards Select, Maika'i Card
Posts: 257
The Conductor no longer sells upgrades. You can call Amtrak reservations from your cell phone while on the train and pay for an upgrade at current fares, and then show the Conductor your new ticket on your phone, but the "Bid Up" process is a better deal.
Feb 22, 2022, 10:48 am
#4
Original Poster
Join Date: Sep 2002
Location: Cardiff, Wales, UK
Posts: 982
What kind of company is this? They have a phone number for international visitors ( 1-215-856-7924 ) which will not accept calls. The email page at https://www.amtrak.com/contact-us/email.html responds with a message saying "We've encountered an issue sending your feedback. Check that you've entered a subject and your message/feedback"
Feb 23, 2022, 7:12 am
#5
Formerly known as stellertony
Join Date: Oct 2006
Location: MEX
Programs: UA Gold, DL Gold, NEXUS, APEC
Posts: 1,146
What kind of company is this? They have a phone number for international visitors ( 1-215-856-7924 ) which will not accept calls. The email page at https://www.amtrak.com/contact-us/email.html responds with a message saying "We've encountered an issue sending your feedback. Check that you've entered a subject and your message/feedback"
I can’t speak to the phone number - that doesn’t work for me either. You could use Google Voice, Skype, etc. to call the toll free Amtrak number.
I wouldn’t hold your breath on either email or phone being particularly useful though - BidUp is powered by a third party technology company so I’m not sure how much access/information Amtrak staff are going to have. If you can find a friend with a US credit or debit card who would be willing to place a bid for you, that would definitely be the path of least resistance.
Last edited by tonei; Feb 23, 2022 at 7:19 am
Mar 4, 2022, 10:18 am
#10
Join Date: Jun 2015
Location: DTW
Programs: Alaska, Delta, Southwest
Posts: 1,663